Customer Ratings & Reviews
- Model:
- 227635-01/334176-01
- SKU:
- 5712663
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Ball Animal 2 Upright Vacuum for its powerful suction, ability to pick up pet hair, and easy maneuverability. It is also considered to be a good value for the price. Some customers find it to be expensive and heavy, while others mention that it is a bit loud.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Great vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! Great vacuum! Oh my, wowsers what a lovely sucking device!
I would recommend this to a friend - Pros mentioned:Suction
Awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. Can vacuum my whole house and then some. Floors too.
I would recommend this to a friend - Pros mentioned:Ease of use
great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my wife loves this. we got this at a great price. handles well.
I would recommend this to a friend - Pros mentioned:Suction
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product picks up stuff I didn’t know was there...
I would recommend this to a friend Best vacuum cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this vacuum when our 10 year old one broke. Works very well.
I would recommend this to a friend- Pros mentioned:Suction
cleans great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great suction, easy to maneuver, not a problem from hardwood to carpet
I would recommend this to a friend - Pros mentioned:Suction
Very powerful !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great on all surfaces ! Very happy with this purchase !
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Killer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever!!! Works to get rid of everything left in my carpet
I would recommend this to a friend - Pros mentioned:Suction
Great Vacuum!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always wanted a Dyson! Very happy with our purchase!
I would recommend this to a friend - Pros mentioned:Suction
incredible vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing suction, easy to maneuver, hand tools are great!
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum I ever buy. It's easy to go through all the House.
I would recommend this to a friend - Pros mentioned:Suction
Awesome vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will vacuum up just about anything loose on the floor not nailed down
I would recommend this to a friend This vacuum sucks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After dealing with a low performance sucking apparatus and over ten people at the house, I decided to invest in the Dyson. $100 off in the store was a great deal. Once most of the people moved out, we plugged in the vacuum and let it work it's magic. The carpets aren't brand new but there is a very noticeable cleanliness about them. I highly recommend it. Great company and warranty.
I would recommend this to a friend- Pros mentioned:Suction
Would recommend this product to anyone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The auction power is outstanding, can pick up anything. I love it.
I would recommend this to a friend - Pros mentioned:Suction
Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Good suction and lots of cool tools. Good purchase
I would recommend this to a friend - Pros mentioned:Suction
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum overall. It's a little finicky to get it to stand upright but has good suction.
I would recommend this to a friend - Pros mentioned:Suction
A vacuum too powerful to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved our old Dyson Animal which we had for 8 years before 3 moves caused too much damage while transporting. We replaced with the Animal 2 because we had no intention of trying anything new. The Animal 2 touts best in class suction and boy does it suck (no pun intended). It works outstanding on hardwood floors and when using the attachments, the power continues to shine. The downside is the suction is so great that when we use it on our area rugs, it clamps down so much you cannot push it forward. We have reverted to lifting it up, placing it in an area and pulling back to be able to vacuum the rugs. It is too much of a hassle for my wife so I am now the relegated rug vacuumer. Needless to say, they have improved the suction but they have decreased the functionality.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're glad to hear that you have found the suction and performance from the Ball Animal 2 to be so great on your hardwood floors, and when using the attachments, either on the wand or hose. The Ball Animal 2 was engineered for homes with pets, with features that dig out dirt, hair and allergens. Dyson Ball Animal 2 does feature the strongest suction among our uprights - 270 air watts, for tough tasks across all floors. This vacuum has been certified to be asthma and allergy friendly, along with having whole-machine HEPA filtration.
The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor. This is especially true on area rugs that aren't fixed down to the flooring underneath; the suction creates a seal to the floors surface, under the rugs or carpet.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Price
Amazing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I’ve ever had!! Was a little pricy but with it!!
I would recommend this to a friend - Pros mentioned:Suction
Suction galore, but that's it, the rest is crap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction galore!!! And that's all, nothing else is really good about this vacuum, I returned it for a refund after three uses. 1) The fact that the attachments are not attached means that you have to take the vacuum upstairs (Or anywhere else in the house) than come down for the attachments and when you are done it's another a double trip. 2) In order to use the attachments you have to take things apart, in short, it is a pain in the back. 3) The location for the hose for the use of the attachments is at the bottom by the brush, that means which is a bad design as you have to yank on the hose to reach the spots you want to clean which also causes the vacuum to tip over. 4) It is not stable when you want to just stand it up. I was disappointed. Now I am purchasing a Miele.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Theallon,
Thank you for your review. This is Miella from Dyson. We're happy to hear you enjoyed the suction power of the Dyson Ball Animal 2. The Ball Animal 2 has the strongest suction of our upright machines, and with the Dyson Ball technology, provides a seamless, fade-free experience.
We're sorry to hear of your experience with the attachments. The attachments can be used on the hose or the wand itself, depending on your cleaning tasks. To use it on the hose, you can disconnect the wand and connect it to the hose inlet.
There will generally be two clicks that you should get when putting the vacuum into the upright position. These clicks are not always noticeable unless put into the upright position at a slower speed. I would recommend putting the unit into the upright position at a slower pace in order to listen to the clicks that occur in order to troubleshoot the problem. One click will be the wheels of the vacuum going into place. The second click will be the wheels locking into place. It is important to ensure the second click occurs as without the second click, stabilizer wheels are not able to lock securely into place.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Monster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ever. Meets all expectations and is ready for any job
I would recommend this to a friend