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Customer Ratings & Reviews

$429.98
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Comp. Value: $549.99

Customer reviews

Rating 4.6 out of 5 stars with 1232 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,232 reviews
  • Rated 1 out of 5 stars

    Dysentery = Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage. Hasn't picked up any cat hair. Haven't owned 60 days and it's garbage!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Lulu, this is Kelly with Dyson. We're sorry to hear that your Ball Animal 3 isn't picking up pet hair in your home. That's very unusual to hear, given the powerful 290 air watts of suction power. We'd be very happy to help troubleshoot your suction issues. Please get in touch with us directly via email at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. I do not recommend this product. I used it and it was really not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handle would bot stay on.............................

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support dysonglobal

  • Rated 1 out of 5 stars

    Dyson animal 3 extra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to push, my Dyson 2 animal was a lot easier to push

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Rated 1 out of 5 stars

    Broke after 1 month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am not happy with this purchase! It broke after 4 uses ,

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Rated 3 out of 5 stars

    Best vacumes made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacume..only complaint is that whatever locks it in the upright position is week..soon as u touch it it unlocks

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Timmy, this is Kelly with Dyson. We're sorry to hear that you're having trouble getting your Ball Animal 3 into a locked position. We'd be glad to help troubleshoot - please get in touch with us at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great vacuum!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dyson!! Easy to assemble. Great suction and cord has an extra long length to sweep stairs. Love the attachments and ease of use. We dont have pets but we do have 3 girls with long hair. This is great at keeping the human hair under control. Dysons are A+ in my book for durability and suction!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dyson ball vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to manoeuvre. Will probably be returning this

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hey there, this is Kelly with Dyson. We're sorry to hear you've found the Ball Animal 3 to be difficult to maneuver. If it's hard to push, keep in mind that your machine features an Anti-tangle Motorbar™ cleaner head, with suction control. We always suggest checking your manufacturers recommended cleaning instructions, for the flooring type you're cleaning. The three levels of suction are controlled by the slider on the front of the cleaner head. Slide the suction control to suit the floor type. If the machine is hard to push, use the mode on the left. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Trying to figure it out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit confusing to use. I’m a first time Dyson owner

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you had some trouble getting used to the performance of your Ball Animal 3. We do have guide videos on the Dyson website which you may find useful. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    This is the Rolls Royce of vacuum's. BEST PURCHASE

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is by far the best vacuum we have ever owned. The features on this vacuum are cater to some of the most important things that I have to tackle on a weekly if not daily chore. The bare floor setting is one of the features that I enjoy the most. I love this one because I can clean up crumbs in the kitchen, hair and dust off of the bathroom floor. Everyday we brush our hair, we tend to have hair that accumulates on the rug as well as the floor and this vacuum is so convenient, you just pull it out and put on the bare floor setting and you are good to go. I know this vacuum is advertised as a vacuum that helps with pet hair but even though I don't own a pet, it is still good for dust and everything else. I have throw rugs everywhere and when I went to vacuum them, it almost sucked the rug up, so in other words, this vacuum has fantastic suction. Being one that suffers from allergies, I am sure that this vacuum will provide me with the necessary suction to suck up lots of dust and dander. My only con about this vacuum is that it is very heavy. Carrying the vacuum from upstairs to downstairs is difficult so I just try to carve out a space downstairs where it is hand tube able to get to. Purchase this vacuum. you will not regret it.

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A vaccum to put all others to shame

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say this is the best corded vacuum I have ever used. Just to get it out of the way, the handle doesn't come up high and may not fit a tall person. It may adjust but I haven't really tried because it fits me well. The test for a vacuum in my mind is how well it gets the stuff on the edge of the carpet and wall and this sucks it mostly all up without having to bend down and scrape dirt out which is a huge plus. The way it moves and gets around furniture and other stuff is a breeze and it really has great suction. The cord is long which is a plus but also a pain sometimes to manage. Clearing out the dirt is easy and free of dust spraying everywhere which they have perfected over the years. It is also fairly quiet for such a powerful vacuum which was a nice surprise. I love all the attachme ts and am looking forward to years of use. It glides around so smoothly and is almost a joy to use when I need to vacuum. Looks great, well built and easy to master. One of dyson's best products in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. N

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner does an excellent job of getting up cat hair of 2 long haired cats. The cord is long enough to do two big rooms without changing outlets. The tank holds a lot.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at ask dysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Hair today, gone tomorrow

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Ball Animal 3 is a powerful vacuum with the ability to pick up hair and fur without getting tangled in the roller. PROs - Powerful suction. Really cleans and picks up dirt from carpeting. - Roller that prevents hair and fur from getting tangled on it. If you have pets or people with long hair, this feature by itself makes the vacuum worth considering. - Cleverly designed to hold the basic accessories. - Emptying the bin is a simple push of a button on top of the canister. That means it’s easy to keep a the the canister in a bag to catch the dirt. Other machines I’ve used have a slider mechanism on the side of the canister, and that means the canister is never fully enclosed in a bag. - Fairly compact profile because the extension tube is stored inside the main hose. - The motor is quieter (though not quiet) compared to other vacuums, and does not have a high pitched whine. CONs - Power button is not as bright as the canister release button. As a result, I tended to press the canister release button. To fix this, Dyson should have moved the power button to the handle, or made it brighter than the canister release button, or made the canister release a pull trigger from underneath the canister joint. - The hooks on the handle for the power cord angles out. As a result, if you have not unspooled the entire cord, the cord has a tendency to fall out of the hooks when vacuuming. You have to make sure the cord is wrapped snuggly. This is the main reason I rate it 4 instead of 5 stars. Given Dyson's attention to detail, I'm surprised by this. - The cord does not self retract. It's one feature I miss from another vacuum I have. - No paper manual - have to download it from the internet. Some basic paper instructions are included, but they're not very useful. Dyson makes premium products and have a price to go with that. But I've yet to own of their products that did not justify the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like cheap plastic like it’s going break at any moment - no where near the power of the shark vacuum.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Gabe, this is Kelly with Dyson. We're sorry to hear that you've found the quality of your Ball Animal 3 to be disappointing. Dyson machines are made from polycarbonate ABS, which is same material used in riot shields and crash helmets. They are tough, so we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use. If you have any questions/concerns we can help with, don't hesitate to get in touch with us at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great for pet hair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing on picking up pet hair. So happy I finally found something that works great

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to assemble and has great suction. Easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson ball 3 animal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Si far so good. No issues. Throught it would be sturdier, lot of plastic, scared iam going to break certain parts connecting and unconnecting. Heavier than i thought. All my carpets look great, picks up all of the dog hair. Would recommend for a household with multiple animals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson with animal fur attachment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dog attachment, the vacuum itself is great at getting all kinds of small dust and debris. This particular model doesn’t roll as easy as my previous one however, I can adjust the height for a higher pile carpet, and that makes it easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never seen a vacuum work this great, cleaned a carpet that was just vacuumed and pulled out 2X as much as the old one did, Love this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson-Ball Animal 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction and cleans very well. Best cleaning vacuum I've owned. Flimsy material in a well designed vacuum. The plastic feels very cheap and not at a level of what a $500 vacuum should be. Will see over time if their material choice is as good as their design.

    I would recommend this to a friend