Customer Ratings & Reviews
- Model:
- 394515-01
- |
- SKU:
- 10301775
Customer reviews
Rating 4.6 out of 5 stars with 1232 reviews
(1,232 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Dyson Corded Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson corded vacuum is a wonderful vacuum, sucking up all the dirt & dog hair efficiently with ease. The vacuum is bag less & has a compartment where the dust collect goes. It is easily & quickly emptied. This corded Dyson is much better than the Dyson stick cordless models and is easily pushed/pulled over both carpets & floors. I have 3 long haired dogs and have tried both the corded & cordless models. This one is by far the best!
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support
Rated 3 out of 5 stars
God vacuum, not worth the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum cleaner is proficient in every aspect. However, when compared to a (any) different vacuum in the $100-$200 range, it really doesn't outperforms. In my opinion you would be better off saving a couple hundred dollars and get a more budget friendly vacuum that will perform similarly to this one. In short, I don't think it's worth being over $400. Good vacuum but hard to justify such high price point. Also, if you vacuum carpet with this... It becomes a workout lol. The suction power is so high that when you try to move the vacuum makes it feel a lot heavier.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Roberto, this is Kelly with Dyson. We're sorry to hear that you're not having a 5-star experience with your Ball Animal 3 Extra. While we're thrilled to learn you found the performance and suction to be checks in the positive column, it does sound like you may have had some trouble with pushing the machine on thicker or more plush carpeting. The cleaner head is self adjusting, so it will automatically raise and lower to seal in suction across all floors. Sometimes issues can arise, where the brush bar will stop spinning, if the brush bar senses your carpeting fibers as an obstruction. This shuts off the brush bar motor, to prevent the motor from overheating. Another issue that can arise, is that the machine will feel hard to push. Thus is due to the machine's suction forming an air tight seal between the cleaner head and the floor. It's usually more common on thicker, more plush carpeting, carpets with thicker padding underneath or even area rugs. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Rated 5 out of 5 stars
Dyson is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum. Actually it is my 3rd Dyson. I love them! Plus if you are a rewards member you earn rewards for your purchase. You can’t go wrong- Dyson is the best out there!
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum if you have pets.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this vacuum because we have 2 dogs. This vacuum does an amazing job, I love how you never have to worry about hair getting stuck on the roller, that’s a huge plus! The pet groomer tool is a plus too!
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Nikki, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
Back to Dyson and I'm happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd actually like to rate 4.5 but that's not an option. Old Dyson owner here. Being a dog owner I've had a lot of vacs over my time, I've had a lot of time period. My first vac I bought myself was a Kirby, I had that about 10 years. Then I had a string of more typical consumer store bought vacs that never pleased me that much. Then I got the Dyson DC15 Animal that I was extremely happy with, it went 15 years and a few replacement parts. Finally the plastic aged out. Replaced with one of the cheap Dyson wannabe vacs, twice. Not a great move, won't waste my time here on that junk. So now I returned to the rather pricey Dyson Ball series and I'm very happy again. Improvements for golden retriever owners (and like) are the advance beater bar that does not get hair wrapped around it. This part is awesome. Also awesome is the return to the Dyson ball maneuverability, the easy empty canister that actually fills properly and empties properly (something the cheap S brand vacs do not do), the unmatched attachments and of course the suction. A little towards the disappointing side is the all plastic chassis construction which makes the handle feel a little less substantial than the DC15. At first I felt like I might break it. Also not sure I'm happy about the new filtering, but the air that comes out of the vac seems to be extremely clean, that said it did from the DC15 as well. I'm happy I bought this, it actually was less expensive than the DC15 (in 2004) was and here we are nearly 20 years later. Biggest thing for me is not having the same substantial feel as the DC15 had and it doesn't roll on the rear wheels as well which you want to do when not actually using it. I think it's designed more towards hard floor vac and area rug use than our carpet that we honestly wish we didn't have and really want to replace, but it does work extremely well on our frieze carpet as well as the tile.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
DOG HAIR EATER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Long hair Alaskan Malamute wolf hybrids, and these big boys shed year round. Not many machines can handle that much hair this one does it like a champ. (ノ゚0゚)ノ~ if you have long hair dogs, YOU NEED THIS.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Love my first Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a vacuum cleaner collector and this is my first Dyson and I absolutely love it.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 3 out of 5 stars
Good suction and that's about it.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I have kept this vacuum is for it's amazing suction power. But that's where the pros end... The cons: this is a heavy machine that takes some arm and core strength to maneuver. The "clicking in" for the upright position is weak and a bit of an irritation to deal with. The vacuum is all plastic, which we all know doesn't last and it makes it seem cheap. The hose is very frustrating to deal with as well due to it's stiffness and awkward position. The thing that really gets me though is, when on carpet, the vacuum doesn't get things in front of it. Due to it's design, there is a 2" space that doesn't get vacuumed because of the spacer in front. So you have to get the edge tool out, mess with the hose, and do it that way. So the functionality is not one for ease... And I really wish it had a light for the price you pay. I'm hoping over time it will get a little easier to use. But we shall see. Dyson may need to go back to the drawing board on this one.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
No, I would not recommend this to a friendRated 4 out of 5 stars
Good but heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It had good suction but definitely heavy. Was not convenient for tile floors.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing suction, it was difficult to assemble but I watched a YouTube video that helped me. It’s great on carpet and hard floor so great vacuum it was just difficult to assemble. Much better than the handhelds
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 3 out of 5 stars
Difficult to handle
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last pet Dyson was light, easy to maneuver & lasted for years. I finally had to get a new one but this model is heavy, very hard to maneuver & the hose attachment doesn’t suck anything up & it’s impossible to even pull out when you’re trying to use it. I get my fingers pinched constantly when even attempting to use the attachment. If you just use the main part of the vacuum it has great suction though. This costs way too much for the hose attachment not to work. What’s the point of all the extra attachments when you can’t even use them.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Misty, we sincerely apologize for any disappointment you've experienced with our product's durability. Ensuring our products meet the highest standards of quality and longevity is extremely important to us, and we regret that this wasn't reflected in your experience. We would like to understand more about the issue so we can assist you further and improve our offerings. Please feel free to reach out to us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt assistance. Thank you for sharing your feedback. We value your input and hope to resolve this matter to your satisfaction.
Rated 5 out of 5 stars
My Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum in my opinion. Easy to use and very easy to clean the vacuum! This is my 2nd time owning a Dyson. I love it.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Excellent Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Vacuum. Works great with pet hair. A little on the heavy side for an upright, but suction is top notch.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
GREAT VACUUM FOR PET HAIR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! Easy to maneuver. Dog hair does not clog the head. Suction is superb to any vacuum I have ever had. LOVE MY NEW DYSON VACUUM!!
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Ball Animal 3 Extra Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
All in one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite thing is the pet brush attachment for our shedding indoor furbabys, all of the attachments work flawlessly and extremely efficiently. The bottom vacuum pulled debris pushed down between our laminate flooring we didn’t even know that was there with complete ease. 10/10
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 4 out of 5 stars
Good Vacuum, But Heavy to Lift.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very powerful vacuum and does a great job picking up any type of debris. However, it is very loud and very heavy.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Big pets that shed a lot!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It picks up debris very well and doesn’t fling it across my hard tile floor. Does a very good job if I had one complaint only because it’s new I think it’s a little stiff with its movement.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum Cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. The suction power is much better than the battery powered vacuum that we tried out for the last few years. The only con is that it is much heavier than similar vacuums, but as long as you don’t need to carry it anywhere this isn’t an issue.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Capable and Powerful Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson Ball Animal 3 is a seriously capable vacuum cleaner. It’s light enough that I can clean areas that were really hard to get to, and powerful enough to clean everything very thoroughly. The ball feature makes this a very agile vacuum cleaner, so it’s easy to maneuver around, under and over everything. A great feature is the combination of cord length and hose length - I don’t have to unplug it from one room to go to another one. Finally, the accessories that come with it can handle all sorts of cleaning issues, including getting pet hair out of upholstery, and even brushing the hair out of the pet to begin with!
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Reliable Vacuum / OK Materials
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a good vacuum an it does good on all surfaces. I do think the material could be better due to the price. The plastic can make noises from time to time and the handle area should have been thicker plastic.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friend















