Customer Ratings & Reviews

Perfect vaccum cleaner ever i had . Easy , light weight and works great

Great quality, simple design and good mechanics for a vacuum.

Really bad quality it stoped working less than a month

Great quality movie, and awesome service from my best buy!!

This is the 3rd one I've had in a year. If this one breaks I'll try a different brand.

Better than DC17 so far. Less maneuverable than DC17.

This is by far the worst vacuum I have ever bought. I wish I bought the the extended coverage to return it.

Is too heavy to moved around, the tube is too small, I need to pull everything around is not convenient just for the reason but it works good

I used it for 2 weeks and stopped working. I just to buy the DD33 those are the best unfortunately they don't made it anymore.

I purchased this item and when I got it home and had it assembled it does not work. It cuts off after it gets a few minutes.

Barely 2 months with the vacuum and already it’s being sent under warranty to Dyson. What a joke. Don’t buy this vacuum.

Wanted to give 4 star as it us working fine on hardwood floors but it does not work on carpet even reg carpet. We just return to Bestbuy .

Piece of garbage. Hasn't picked up any cat hair. Haven't owned 60 days and it's garbage!

Not good. I do not recommend this product. I used it and it was really not good

Handle would bot stay on.............................

Very hard to push, my Dyson 2 animal was a lot easier to push

GOOD - Long cord - Good suction - End-user serviceable design - Fairly compact BAD - Doesn't steer as easily as other swivel heads - Fixed extension wand can get in the way - Cleaning on hard floors could be better - Runs hot DETAILS Dyson vacuums are well known for their performance and reliability. My experience with this rendition of their Ball design bears that out, and I've been largely pleased with it. The Animal version of the Ball is marketed specifically at people with pets, to clean up the hair from carpets and furniture. I find it's also handy if you or the people you live with have long hair. In general, it cleans quite well. It has very powerful suction and the power bar base has three settings for deep pile carpet, normal carpet, and hard floors. The power bar itself can also be toggled on and off. I found it cleaned my carpets quite well, though cleaning my hardwood left a little to be desired ( the instruction manual recommends turning the power bar off for this, I'm not sure why ). It also has a very generous cord length. And though Dyson created the Ball design specifically to make it easier to steer the vacuum around corners and obstacles, I find it much stiffer to turn than other current swivel head vacuums. I appreciate Dyson's design in the vacuum. It's fairly modular, making it relatively easy to service and maintain yourself, provided you can get a replacement part. The filters are washable so you can reuse them instead of constantly buying new replacements. It also keeps things slim and trim so the vacuum is a little more compact than other full-size uprights. This particular model also comes with two extra attachment tools. One is an upholstery brush/cleaner, the other is a pet grooming tool that's supposed to suck up the shedded hair as you brush. How well your pet will handle being brushed near a vacuum remains to be seen. But sometimes I think it tries to be too clever. It uses a friction snap instead of a pedal to release the vertical lock. It's usually fine, but it also means you can accidentally release the upright lock when you don't want to, like if you want to tilt the vacuum back and roll it somewhere or even if you pick it up and then set it down. The extension wand is stored inside the hose in the main column. This is nice for reducing the exterior dimensions, but it also means you have to unwind the entire cord and slide out the entire wand when you want to do some quick spot cleaning. You can detach the wand from the hose if you don't need or want the reach, like in a small corner or nook, but in those moments where you just want to quickly clean up some cookie crumbs or dust bunnies, it's more involved than you might be used to. The main handle is also reversed to accommodate the extension wand, putting the main column below your hand instead of above it when you're using the vacuum. This means the vacuum tilts back farther than others when using it. For myself, I found my legs and knees bumped into main unit a lot since it was now leaning more toward me. Most of these complaints are small quirks, admittedly. They may or may not matter to you. All in all, it's a well built vacuum, it cleans well, and it stores easily. It does have a few quirks and the "exhaust" air is quite hot, but these are minor complaints on an otherwise great vacuum.

Am not happy with this purchase! It broke after 4 uses ,

Great vacume..only complaint is that whatever locks it in the upright position is week..soon as u touch it it unlocks

I love my dyson!! Easy to assemble. Great suction and cord has an extra long length to sweep stairs. Love the attachments and ease of use. We dont have pets but we do have 3 girls with long hair. This is great at keeping the human hair under control. Dysons are A+ in my book for durability and suction!!