Customer Ratings & Reviews
- Model:
- 394515-01
- SKU:
- 10735842
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
- Pros mentioned:Suction
Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I own a Dyson but this newer Dyson it’s so much better
I would recommend this to a friend - Pros mentioned:Suction
The Kcer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little hard to push, but could be because it’s new, but overall it has been working wonderful, and really picking up the dog hair
I would recommend this to a friend - Pros mentioned:Suction
Dyson is Da, Ball
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Game Changer / Awesome Product Would buy again a 100 Times over..
I would recommend this to a friend - Cons mentioned:Weight
Happy with purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Happy with how well it picks up pet fur. A bit heavy and not the easiest to push around, but heck I can get a workout in!
I would recommend this to a friend - Pros mentioned:Suction
Animal Ball 3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ. We had the Dyson Animal Ball 3 from about 15 years ago. This is a huge improvement.
I would recommend this to a friend - Pros mentioned:Suction
Dyson Animal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vaccuum. Very sturdy and the suction is amazing.
I would recommend this to a friend - Pros mentioned:Suction
Dyson the King of Vacs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum had one for 15 years and this new one is even better!
I would recommend this to a friend - Pros mentioned:Overall performance
Decent for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you want a clean space or if you have pets
I would recommend this to a friend - Pros mentioned:Overall performance
Dyson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson are hands down the best vacuum cleaners on the market.
I would recommend this to a friend Luxury vacuum that does a great job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but you will appreciate the quality and the power
I would recommend this to a friendDyson is the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum cleaner I have ever owned. It picks up more dirt and cat hair then most machines. Love the self cleaning brushes!
I would recommend this to a friendDyson animal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this vacuum to deal with a dog that sheds relentlessly. Vacuum works awesome on carpet and bare wood floors, and the pet brush is pretty sweet. Would def. Recommend.
I would recommend this to a friend- Pros mentioned:Suction
Horrible Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely heavy and impossible to maneuver with easy. It's so heavy, simply pushing the vacuum back and forth during regular use, is exhausting. I end up sweating more than a 1 mile run. Not to mention the short vacuum hose which is impossible to use without the vacuum rolling towards you and hitting you with force. The shortness of the hose always leaves me back pain. Suction is decent, however, it is very weak when using attachments. Floor cleaner attachment does not pick up small particals. Apolsthery attached does not pick up cat hair. Extension attachment does not pick much either. Overall, this vacuum is a poor investment as you will wnd up with a dirty house, exhausted, with back paid, and extremely frustrated.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and discomfort you have experienced with your vacuum. We understand how important it is for a vacuum to be both effective and easy to use, and we are sorry to hear that Dyson Ball Animal 3 Extra Upright Vacuum did not meet your expectations. We appreciate your detailed observations regarding the vacuum's weight, maneuverability, hose length, and performance with attachments. Your feedback is invaluable, and we will use your input to make improvements. If you need further assistance, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm wishes, Monika R
Vacuum hose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does very well, except the hose. When you pull it out to use it and the vacuum is on, you can barely pull it out. The suction pulls the hose in so tightly you can’t use it freely. I have to use another vacuum for hose use.
I would recommend this to a friendGreat vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well overall it does what I looked at before I bought it. One thing is getting attachment out and attached to wang. Great vacuum.
I would recommend this to a friendGood, just worried after time...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work wounderful, just wish there was actually click/button to take it in and out of standing mode.
I would recommend this to a friendGreat purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up very ,very nice.Light weight and easy to assemble.
I would recommend this to a friendDyson rocks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome. Super cool, clean efficient not loud
I would recommend this to a friendNone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hose is hard to use. Doesn't bend easily making me feel lole im going to break it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for sharing the feedback about your new Ball Animal 3. The hose on a new machine will be rather stiff, however the more it's stretched and sued, the more pliable it'll become over time. If you need assistance with your machine or have any questions we can help with, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Weight
not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to use the hose for cleaning with the attachments. hard to get the hose section apart and back together. super hard to push. not for carpet doesnt do well at all on carpet.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry that you are having trouble with your Ball Animal 3 Extra upright. We welcome the opportunity to assist you with the issue you've described and welcome you to email us at askdysonUS@dyson.com so we may provide you with support.
Best wishes,
Jenifer
Voice of the Customer