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Customer Ratings & Reviews

$499.99
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Comp. Value: $549.99

Customer reviews

Rating 4.6 out of 5 stars with 1239 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,239 reviews
  • Rated 4 out of 5 stars

    Great vacuum a little expensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum I just missed the automatic, adjusting cleaner head on the animal 2. On the animal 3 you have to bend down and change floor height with a sliding switch on the cleaner head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My pet 3

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum! I have a short hair boxer an she sheds a lot , this vacuum sucks up a ton of unseen dander an pet hair ! It also breaks up any hair that normally gets tangled. It’s worth every penny !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Paid more, got less

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. The head is much smaller than my previous Dyson. No foot release, which is extremely annoying due to the head releases when you are trying to carry it. Suction seems less powerful than my previous purple model. And as typical, the tubing is difficult to keep pulled out while in use. No issues with maneuvering.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
      Best Wishes,
      Dyson Customer Support dysonglobal

  • Rated 3 out of 5 stars

    Use YouTube

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but so heavy. I thought I would never get the cleaning head to stay attached. YouTube videos were necessary to get it put together since the written instructions were useless.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello SusanP, This is Amanda from Dyson. If you have further questions please send an email to questions.us@dyson.com with your serial number and we'd be happy to help. Amanda Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Vac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thank you for letting us know about it this week I think you can get it done before you go in and get your own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Dyson. I have both a dog and a cat and it picks up the hair without any issues or tangling like I used to deal with on my old vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an animal about 18 months ago. It started having issues and i didnt know it was still under warranty so i ordered this one. Same dogs same flooring but the head doesn't have to be cleaned every other use. Love this new one so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson B.A. 3 Extra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It cleans like no vacuum I've had before, wonderful for a home with multiple pets. Great info provided by the Dyson Rep at Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for pet hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it’s the best for pet hair and so far it’s been good for that. The base won’t stay up when you wheel it around. That’s the only down side to this vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for deep clean vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! The dirt that it pulls out of the carpet is unbelievable. I would highly recommend Purchasing this vacuum if you want a deep clean every use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dyson Animal 3 review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this vacuum. The vacuum itself is short and really heavy to push around. The suction and no hair wrap brush head are the only positives but not enough to keep. Returned it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Phil, this is Kelly with Dyson. We're sorry to hear you didn't get the full quality experience from your Ball Animal 3. While we understand you've taken the time to return your unit, if you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Constantly gets stuck and won’t lean back!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the day I bought it , I have had trouble getting this thing to lean back. It constantly gets stuck and feels like it will break if you try and force it. I’m extremely frustrated at this point with this thing getting stuck every other week that I wish I could just get my money back at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE THIS VACUUM! The pet tool is my favorite and as long as I can get my dogs to sit still, I hope they will love it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My 2nd Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Dyson. I have 3 hairy doggos and I usually purchase a new vacuum every few years. High volume user here. The stick attachment is slightly awkward but the suction strength is why I purchsed this one. Solid, reliable vacuum.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dead Beater after Four Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad News cAfter Only Four Months, beater bar stopped working. How can I give it more than three stars?? Suction was an improvement over Animal 2 Good News. BBuy exchanging it for new machine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson sweeper is the best value you can purchase. If you don’t believe me buy one for yourself. You won’t be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson for the WIN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Just the build quality alone is well worth the money. It does great on or off carpet and with us having multiple dogs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dyson-Ball Animal 3 Extra Upright Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson-Ball Animal 3 upright vacuum is fantastic. I am so happy that I made the decision to purchase it. I would recommend this vacuum to anyone. It cleans my house well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Dyson item and I do like it very much. I do wish the attachments from my previous ones fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the handheld!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum with great cleaning abilities, we love this better than the handheld.

    I would recommend this to a friend