Customer Ratings & Reviews
- Model:
- 394515-01
- SKU:
- 12301490
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
to a friend
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a product this spendy i didn’t expect the moving parts to squeak and squeal as much as they do right out of the box! Kinda disappointed.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your feedback. We're truly sorry to hear that you're experiencing squeaking and squealing from the moving parts right out of the box—especially given the significant investment in our product. At Dyson, we are committed to providing a premium experience and ensuring our products perform reliably. Your feedback is invaluable, and we take it seriously as we continue to refine our designs.
If you’d like to share more details about your experience or need further assistance, please feel welcome to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line so we can offer prompt attention. We sincerely apologize for any inconvenience caused and appreciate the opportunity to address your concerns.
False advertisement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst vacuum very hard to push does not pick up very well
No, I would not recommend this to a friendDyson Animal 3 Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction... It seems to do well with preventing human hair from wrapping around the roller...
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on my low pile carpet. Also has a long cord so you’re able to cover a sizable area.
I would recommend this to a friendDyson Animal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy and machine head continuously comes off. It's very annoying. Only good thing about it is the Dyson name.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Corona, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Ball Animal 3 Extra. We would value the opportunity to learn more about your experience as well as provide you with troubleshooting assistance. Our goal is achieving customer satisfaction so we're committed to addressing any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Pete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Dyson I have purchased in less then six months. The first one lasted several months before the motor started to burn up. I’m on my second vacuum and because of the poor quality plastics being used, I will be returning this one. The plastic part which keeps the vacuum upright snapped causing it to fall. I have always had Dyson but for the life of me I’m not sure where the quality has gone.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Pete, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Ball Animal 3 Extra. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Great Vacuum! Met my four dog challenge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what a super vacuum. I’ve got four dogs and tons on hair, it makes cleaning a breeze.
I would recommend this to a friendHave pets it’s a must
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have two dogs. Cane corsos. They shed so much. This vacuum destroys their leftover fuzz
I would recommend this to a friendSad day for dyson
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh, I wasn’t to thrilled with how easily the lever to open the dust canister broke
I would recommend this to a friendAmazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my grandma for Christmas and it sucks! Lol literally. It does its job well!
I would recommend this to a friendDyson review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. My wife loves it. I have used it as well and found it to be outstanding.
I would recommend this to a friendFinally a vacuum that does what you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m hooked after the first full vacuuming! The amount of stuff this picks up is awesome.
I would recommend this to a friendCan not push
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible tp ush over thick carpet. I have owned several and this one is the worst.
No, I would not recommend this to a friendJury Out on this vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum is not easy to control. It takes some time to get used to the way to maneuver the device. Not sure yet if it was the right choice.
No, I would not recommend this to a friendAnimal vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best for home with pets that I’ve owned. Would recommend to anyone who has pets.
I would recommend this to a friendPowerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful and thorough and cleans up well after three large dogs and a toddler.
I would recommend this to a friendAwesome power
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a big difference from my other vacuum. Highly recommend if you have pets
I would recommend this to a friendI'd splurge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent vacuum. A little pricey. The intake hole could have been a bit bigger but it has some good suction.
I would recommend this to a friendDyson Rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently upgraded and the suction power is superb. Highly recommend.
I would recommend this to a friendBest vac...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife and she loves it so far the best vacuum ever .
I would recommend this to a friend