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Customer reviews

Rating 4.6 out of 5 stars with 1252 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,252 reviews
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    It is worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great vacuum cleaner! I love Dyson! It’s quite heavy, but powerful. I’ve never thought my home could be so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Dyson’s are the best.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used Dyson and this one was even better than the other one gets pet hair and dirt with ease. MUST HAVE!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Dyson. I've used cheaper vacuums, and you get what you pay for. Pros - The hair cutting feature integrated into beater bar is nice (no more disassembly to clean), additional accessories are a plus. Nice long cord. Cons - The extendable hose spring is too strong and causes the vacuum to slide into you while using (on non-carpet). This has always been the case with the Dyson.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Matthew, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Clean and easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum cleaner is designed for user-friendly assembly and operation, making it accessible for everyone. With just a few simple steps, you can quickly connect the various components, such as the handle and the dust container, without the need for any tools. Once assembled, its intuitive controls and lightweight design allow for effortless maneuverability around your home. Whether you’re tackling carpets, hardwood floors, or upholstery, this vacuum makes the cleaning process straightforward and efficient, ensuring that you can maintain a tidy living space with minimal hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson for the WIN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Dyson vacuum a few years ago and loved it until it stopped working. I tried a few other brands but they didn’t measure up to Dyson so I got this gem and it is a GAME CHANGER! The suction is immaculate and by having so much carpet in my home, I truly feel that my floors are much cleaner now

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always putchased more affordable vacuums and always wished I could invest in a Dyson. Finally after years of wishing, i was able to but one! Dang, what an awesome investment. Well worth every penny and never going back to other brands. Dyson fan for life!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool. It has great suction power. Almost too much that the wand it hard to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Dyson Ball Animal 3 Extra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction and easy to use. When trumying to use the hose for attachments the suction makes the hose stiff and somwhat difficult to maneuver without the vacuum moving around a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum, this is my 4th dyson and it may be the best yet. I mainly use thus upstairs in my house and it does an awesome job picking up everythkng. I would definitely buy another if ibhad the need.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support dysonglobal

  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Great Suction but the Ball is irritating!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson - Ball Animal 3 has fantastic suction - as someone else said in their review - it could suck the chrome off a bumper - which is definitely it's best side. I am not completely happy with other aspects of vacuum - the ball design and the design of the hose. The ball does not lend itself to a particularly stable foundation. If you do not make a habit of firmly "planting" the handle/top part of the vacuum to the base in an upright position when not vacuuming, the vacuum will topple over. The ball and the stiffness of the hose also make it extremely difficult to vacuum stairs. (The hose is also difficult to set back in place - it's does not snap in easily and it takes multiple tries to put it back into place, when you want to use the vacuum on your floor. Perhaps the hose will loosen with time, but the vacuum easily topples over when the hose is extended and the ball just adds to the instability. I also have this issue when extending the hose to vacuum crown moldings or window tracks. I got a couple of good bruises on my legs and nicks to my walls the first few times I used the vacuum with the hose extended - extremely irritating!!! Because the suction is so good (on carpeted surfaces as well as wood and tile), and the spinning brush does not collect hair (neither mine nor my pet's), I will be keeping the vacuum. But after leg bruises and nicks to my walls, I did purchase a second and completely different vacuum on Amazon that has almost as good suction (and three levels of suction), does not have the instability issue on the stairs and when cleaning the dust from window tracks. This other vacuum also breaks down to a much smaller size which also lends it well to dry messes on counters and craft workspaces and also my car (it has a rechargeable battery pack). If you do not have stairs and are willing to work with the instability of the ball, you cannot beat the suction of the Dyson. But truthfully, had I bought the other vacuum first (which was on sale by a lot, and was half the price of the Dyson (also on sale), I would not have bought the Dyson.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Stephanie, this is Kelly with Dyson. We're happy to hear that you've been so pleased with the suction power that your Ball Animal 3 provides. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.

      If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    New vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the brand and this is my second Dyson, original still works but the hand held portion is stuck and since it’s old I wanted a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Overall performance

    Rated 5 out of 5 stars

    Made of awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so this thing is very quirky out of the box, It definitely has a learning curve. but..... Once you understand it, its awesome. I love this vacuum. Definitely worth the money and the attachments actually perform most excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast of a vacuum. Strongest stuff out there. BB warranty is also excellent and they replace the product no questions asked if there are problmes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Pet hair removal

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Quickly removes dirt and pet hair and comes with special pet grooming tools. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Love This Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. Sucks up more dirt out of my deeper carpet than previous vacuum. I'm shocked at how much cleaner my carpets feel. The hose attachment articulation could be better. Its hard to wield and get into desired position. Aside from that, perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    This thing sucks!! In a good way :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. We bought this for our short term rental unit and it has been great. Easy to control. The suction is so strong that it can get stuck on the carpet and must adjust the floor setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Golden Success

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised!!! We have a Golden Retriever and could never completely get rid of her fur from our carpets until now. The Dyson does the job and then some. I’d highly recommend the Dyson for any dog lover.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for pets as well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our old Dyson for over a decade and have had other vacuums as well. Pleased we upgraded to this Dyson, the power and performance surpasses most other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Pickup strength is its strong point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: This is a very strong vacuum cleaner. It gets dirt and dog and cat hair out better than any vacuum I've had. The 35' cord means that you don't have to keep plugging and unplugging as frequently. Cons: The vacuum requires more muscle to push on rugs than any I've used. The handle is difficult to latch and unlatch as it doesn't have a foot pedal release. The hose is very stiff making using it for cleaning upholstery, baseboards, etc. very awkward. It's pickup strength is its strong point.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. Thank you for sharing your review of the Ball Animal 3. We're glad to hear that you've been so pleased thus far with the suction this machine provides, as well as the longer power cord. If you're finding that the vacuum seems hard to push, that can indicate a compatibility issue with your carpeting, especially if you have a thicker, plush pile or thicker pad underneath. We would be happy to troubleshoot any issues you might be having. You can reach us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    It sucks in a good way

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i got home with this vacuum i instantly went through and redid the vacuuming of the house. It was insane how much this found that my old vacuum didn’t! It got all that fur to where i didn’t feel like i was walking through a third dog on every floor. Forever a Dyson fan here!

    I would recommend this to a friend