Customer Ratings & Reviews
- Model:
- 394515-01
- SKU:
- 12498514
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
This sucks!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the best use vacuum, I have bought them over everything else.
I would recommend this to a friend- Pros mentioned:Ease of use
Best vacuum on market to pick up pet hair!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best on the market. We have 3 dogs and this is the best at picking up pet hair that we have owned. Not disappointed. Easy to use and empty.
I would recommend this to a friend Dyson Ball
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson Ball is so effective for maintaining the carpet in our home. I am glad we made this purchase!
I would recommend this to a friend- Pros mentioned:Suction
Dyson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is my second one and it’s perfect!!!!!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello AudreyM, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Cons mentioned:Weight
DYSON, Just another average vacuum now!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We hated that our previous Dyson Animal had reached the end of its useful life but were excited that a replacement was available. Unfortunately, right out of the box the unit weight compared to previous models made me skeptical and now I know why. The quality is now equally on par with much more inexpensive models with parts coming detached and issues with the usability with the handle and extensions. Dont waste your money! What a disappointment. I have always been willing to pay for better quality product but looks like Dyson has reduced themselves to just another overpriced vacuum.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Mike, this is Kelly with Dyson. Thank you for you review. We love to hear and learn from our owners. The weight of the Ball Animal 2 (17.42 pounds) and Ball Animal 3 (17.33 pounds) is nearly identical. Our machines are still constructed from polycarbonate ABS, which is same material used in riot shields and crash helmets. If you are having issues with your vacuum or feel like it might be malfunctioning, please get in touch with us at askdysonUS@dyson.com, and we'd be happy to help.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:SuctionCons mentioned:Weight
Too heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum has great suction, but its way too heavy to move around. I actually pull a muscle in my back while pulling it backwards before changing direction.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Good product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum and easy to use. Quick to set up also.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
- Pros mentioned:Attachments
Great vacuum
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have had this vacuum for a few months now. It vacuums very well. Love the pet attachments. deff makes brushing out your dogs a lot easier.
I would recommend this to a friend - Pros mentioned:Suction
Better than my shark animal.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My shark always fell over when using the hose. The dyson keeps upright.The suction seems better as well. I love all the attachments.
I would recommend this to a friend - Pros mentioned:Suction
Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a oreck vacuumed well with it than vacuumed with the Dyson and filled up dirt canister with first vacumn. Awesome vacumn
I would recommend this to a friend - Pros mentioned:Suction
Best Vacuum Ive Owned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had many vacuums before, but this is next level. the amount of dirt and dog hair that this vacuums up is amazing. Great purchase.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. I have 4 dogs and it works great at getting all the hair up.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Vacuum Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this vacuum. Hands down the best one I've ever owned. I have a German Shepherd and a Siberian Husky and it does the job great. Highly recommend!
I would recommend this to a friend - Pros mentioned:Suction
Best Vaccum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Vaccum! picks up everything without a problem
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Courtney, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Suction
Pet friendly
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to clean cat hair or any debris of the floor. My favorite is the animal groomer to help with the cat hair
I would recommend this to a friend - Pros mentioned:Suction
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife and I absolutely love it. Pricey but well worth it. 2 teenagers and 3 dogs in our home, this vacuum takes care of most of it
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does an amazing job on all surfaces, without having to change head attachments. Picks up dirt, even fine dirt very well. Takes some getting used to, to lock it in place to roll when not vacuuming.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Suction
Very strong vacuum. Great!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing it is so strong it sometimes gets stuck to the carpet and you have to turn it down which I love
I would recommend this to a friend - Pros mentioned:Ease of use
Good vaccume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this item and so far much better than a Kirby vaccume by far in cleaning , mobility and ease of cleaning if you are thining of getting one i say do ut
I would recommend this to a friend - Pros mentioned:Suction
Hair doesn’t tangle.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum lives up to the good reviews that I’ve read. Hair doesn’t get tangled and it is the most powerful suction vacuum I’ve used (besides my mom’s old school Sears model).
I would recommend this to a friend