Customer Ratings & Reviews
- Model:
- 394515-01
- |
- SKU:
- 12498514
Customer reviews
Rating 4.6 out of 5 stars with 1252 reviews
(1,252 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Great product great suction
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality it is a Great vaccum. It is great on carpet and wood floors. I love it.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friend- Pros mentioned:Suction
Rated 3 out of 5 stars
Overhyped vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong suction but cannot use it to vacuum throw rugs or any mat. The hose and pipe to use the tools is very stiff and not flexible - it limits movement.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Nathan, this is Kelly with Dyson. Thank you for sharing your review with us, as well as for letting us know you're having some trouble pushing your new machine on throw rugs or floor mats. This model does have very powerful suction, and a self-adjusting cleaner head which automatically raises and lowers to seal in suction across all floor types. The drawback to this is that the suction is SO strong, that it can cause the issue you are reporting here. We'd be happy to help troubleshoot and look into options for you. Please contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum is very heavy and hurts my back when I’m using it. It is supposed to easily move around corners but because it so heavy, it’s not an easy task. I have had it for less than a year and it has a bad smell. I’ve cleaned all the filters as indicated and it did not help. In fact, it seems to smell worse. Also, the carpet does not seem as clean as it did with my previous Shark vacuum.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
No, I would not recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job cleaning, it is a little harder to push than my old Dyson animal ball. But doing a great job.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Warrior Vacuum
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing picks up every mess my Pitbull's and 2-year-old leave around the house.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hose isn’t long enough and vacuum sometimes doesn’t stay in standing position. Otherwise it’s a great product.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Love this vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has worked better than the original dyson ball that I purchased 3 years ago. The detangling action of the brushes work perfectly.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friend- Pros mentioned:Suction
Rated 2 out of 5 stars
Disappointed!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction but that's about it. Doesn't stay latched upright, so I cant roll it around on the back wheels. and hose is an absolute joke, one of the worst I have ever used. Not worth the money, wouldn't buy another Dyson product. Super disappointed!!
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Rated 4 out of 5 stars
Needs a better handle
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccume has been great, but i feel like i am waiting for the day the handle breaks off the at the top just from using it.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Powerful cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used the Dyson on our shag carpet, which was otherwise "clean," and it filled up with dirt. Our cleaning person loves this!
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friend- Pros mentioned:Suction
Rated 2 out of 5 stars
Not a great choice. For the money it’s not easy t.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel that the Dyson animal 3 is difficult to maneuver especially on rugs. Great suction but not easy to adjust, the adjustment is on the lower front of the vacuum and for the price it should be more easily accessible. Other Dysons I’ve owned have been much easier to control.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
Rated 5 out of 5 stars
Dyson Animal 3 purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent customer service and products. Customer service rep was fantastic.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Dyson all day!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Would buy again! I recommend the cord over cordless all day. Especially if you have a lot of carpet to vacuum!
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Best Dyson Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I have not had to clean the roller at all. It picks up beautifully and I can set it for 3 levels of flooring. I could not be happier with this vaccum.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Perfection!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuum ive ever purchased and the dog grooming tool is amazing. Im glad i paid the extra money for a quality item.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Super greatness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the best! I will buy this brand over anything else. I have every dyson product out there and never let me down
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 5 out of 5 stars
Dyson Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It is very hard to clean stairs using it though. It is too heavy to maneuver the steps easily.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friend- Cons mentioned:Weight
Rated 3 out of 5 stars
Strong but heavy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and powerful item. But it’s very heavy and hard to maneuver.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
No, I would not recommend this to a friend Rated 5 out of 5 stars
Dyson vacuum cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use! I am very pleased. I’m glad I decided to go with Dyson.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friendRated 4 out of 5 stars
good, could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It picks up debris well, but is difficult to vacuum stairs as the hose is short and the base doesn't stay grounded. Seems like the design could be better for both.
This review is from Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver
I would recommend this to a friend















