Customer Ratings & Reviews

This vacuum cleaner works great and is easy to use.

Horrible. Can only use it on bare floors. No rugs or carpets. Can't even push it on carpet and sucks the rugs straight up into it. The suction on this is too much, even on the lowest setting. I've called Dyson 3 times for help. They offered to send it in for repair - it's brand new. It's not broken, it's a horrible design flaw. Do not buy this. And since I've wasted time with Dyson hoping for help, my return by date has passed.

Should’ve stood with the shark works better especially when using an attachment

This vacuum is amazing! It is literally bringing my carpet back to life. Disclaimer, this is my first Dyson so i disnt know what to expect. I absolutely love this vacuum. Just added 3 new dogs to the family and this thing is keeping the carpets looking great.

While this unit is superior in cleaning, it is a pain with high pile carpet to move around. It just feels very heavy and the handle plastic twists when turning. It also doesnt do edge cleaning well at all. The shark was able to go right to the baseboards.

I have had this for vacuum for 45 days and it is broken. I can not use it and it is past the best buy 30 day return policy so I spent $400 on a vacuum that I got to use for a month. I had my last Dyson for 15 years. It was great and I thought this one would be too. I am just horrified that I only got a month out of it, which meant I vacuumed maybe 5 times. What a horrible return policy.

Its great as intended. Its the first wired vacuum from Dyson i get and still getting used to it. I prefer the flexibility of the cordless, only reason why i decided otherwise this time around is because the battery on the cordless didnt last long and eventually gave out on me completely.

this is my 3rd Dyson in 4 years, this one stopped working within a week, parts were keep falling apart after getting it checked properly it stopped the suction so spend almost $700 and still not working contacted Dyson hoping they'll fix it. Looking to buy another brand now.

I had a Dyson many moons ago and it was amazing. I found myself with a home they needed a good vacuum again so I bought another Dyson. Talk about falling off a cliff, this thing is pile of cheap plastic and May as well be a Hoover, it is is no way the quality it once was. Very disappointing.

Bought this as it comes with pet grooming tool. The tool has a steel brush that can be poking and I have to use it carefully. Dyson should have added some king of setting to expose only what we need for the dog. Not safe to press the whole surface.

This is absolutely nothing like the Dyson Dc14 Animal, lasted 15 YEARS, son accidentally ran over something metal and killed the motor. This "new" model is not good at picking up cat hair (undercoat "fluff") at all and the "ball" is awkward. If I would've known, I would have never spent so much money on something that I'm very dissapointed in.

So far so good . Switching the height for the roller increases it’s effectiveness and even though I read it didn’t think much of it until I used it.

Dyson makes one of the best vacuum cleaners, period. We have owned 3 now over the last 20 years. We have also tried others, and nothing compares.

I have a blue heeler that sheds non stop everyday this finally has helped manage it and has ungodly powers picking up hair

Love this vacuum, it picks up the courses dog hair. With having an Akita its well worth the money.

Have been a Dyson customer for many years, but this vacuum is horrible. Extending hose makes vacuum fall over and the steering of the ball is horrible.

It’s a great vacuum. Really dislike how the head/brush roller always seem to click out.

This is a BEAST of an ANIMAL Dyson Animal 3 has got it right this can deep clean the carpet or other floors. With 5 attachments runs on a roller ball and is bagless. I have an older vacuum and a smart vacuum they don't clean like this. I have a light shaggy carpet and this has brought it back to the fluffy way we bought it. I run the smart vacuum about 3 time a week and this Animal was getting a deep clean even after i ran my other vacuum. The Dyson is heavy there is some effort is using the vacuum on the carpet but the end result is worth it. you can see the Difference in the carpet. The 5 attachment are great they even have a dog brush witch is very helpful. Another is what they call a Tangle-Free Turbine Tool I have not seen this before but it runs great on the couches Keeps the microfiber clean. Also gets all the hair off of it. There is a long wand with the ability to use the bush that is attached to it clean the corners or hard to reach spots. Also a stairs tool witch is always great to have i don't need to lug ths up and down my stairs it is heavy. Its nice not to have to have a bag just open the trash and pop open the bottom of the dirt trap and that's it. the hose on this is a little stiff hope it gets a little better with time. The bad part is you can only put 1 tool on this you have to put the others away i would like to have them all when I'm cleaning instead of going back to get what i need. I has 3 levels for the head of the vacuum to adjust for what area your cleaning. The colors are nice this isn't very big so it wont take up a lot of space. The power cord is 35ft long that works just great. Overall this is a great vacuum i will enjoy seeing my carpet as fluffy as when i had it installed.

The roller appears to be mush nicer no hair to untangle. Vacuum power is unbelievable.

Typical Dyson quality and function. The self cleaning feature is a wonderful bonus!