Customer Ratings & Reviews
- Model:
- 394515-01
- |
- SKU:
- 6504485
Customer reviews
Rating 4.6 out of 5 stars with 1260 reviews
(1,260 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Ball Animal 3 Extra Upright Vacuum for its excellent suction, overall performance, and ability to remove pet hair. Users also appreciate its ease of use and useful attachments. Some customers find it heavy, while others note the price and noise level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Wish I bought this sooner!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best vacuum I've ever owned. I can't believe how much more it picks up vs. other vacuums. I have a cat that sheds and this Dyson leaves NOTHING behind!!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello David, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than any vacuum I have purchased in the past
I would recommend this to a friend Rated 4 out of 5 stars
Add a light to the vacuum head!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello my experience has been positive with my dyson vacuum. As for longevity time will tell on that one. I would have gave this vacuum five stars if the vacumm head had a light switch on it like the cordless newer vacuums come with. I am not referring to putting a laser on the vacuum head. I am simply saying a turn off and on light similar to the laser on the newer vacuums. It shouldn't be to hard to accomplish! Thank you!
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Another Great Dyson Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another Great Dyson Product! Worth the cost. Purchased for the home, works just like it says. Hard to get excited about a vacuum cleaner but in the world of vacs, this is a superior one. I use nothing other than Dyson.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Love my Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big fan of Dyson. I had my last one for almost 10 years with no problem's at all. The motor just went in the beater so my husband bought me a new one. I absolutely love their vacuums. The only thing I would like to see different would be that the attachments would be able to stay on the vacuum.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Dyson keeps delivering
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned Dyson vacuums for over 20 years. The previous one is a DC15 animal which I still own and use as it is still as strong as ever. This new one Ford not disappoint, it’s smaller, lighter but stronger. The detangler provides pickups in small places without clogging. The hair brush is great, just brush your dog and the hair gets sucked straight into the vacuum. Highly recommend.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great Purchased. It is a very strong vacum and it clean all it is on it’s path
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
so nice i bought it twice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum, that my ex bought 'for us' and took with him when he moved out. I got myself one after because I love that vacuum (don't miss the man, haha) It deals well with four cats and two dogs.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Dyson. I have 2 dogs and this vacuum picks up so much more than my old vacuum. It glides smoothly from different carpet types and cleans edges well just by vacuum alone without having to use the attachment. It was simple to put together. It is very easy to empty. I love this vacuum.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have dog inside your home, I recommend it, it’s doing an Excellent job.
I would recommend this to a friend- Pros mentioned:Overall performance, Suction
Rated 5 out of 5 stars
David E
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is as good as it gets. Good suction. Durable. 3rd Dyson.
I would recommend this to a friend Rated 5 out of 5 stars
Love my Dyson!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a heavy duty vacuum for pets so if you need cat hair sucked up it does the trick. It is very heavy though so it you can't lift heavy items this might not be the vacuum for you.
I would recommend this to a friend- Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Dyson, excellent purchase great on picking up all dog hair. Will never switch to another vacuum.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Jesus, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Cons mentioned:Weight
Rated 5 out of 5 stars
Cleaned up 3 years worth of dirt from my carpet!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So for the past 3 years we’ve had one of those cheap stick vacuums, which don’t pick up anything and get clogged easily. First time using this and my carpet feels like brand new! Even got all of the litter embedded in that my cats like to kick onto the carpet! The one downsize is it’s heavy but honestly worth it.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
No regrets!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me forever to buy a Dyson. I would always cheap out and buy another brand. Inevitably, it would break in 12-24 months and I’d find myself buying a new one. This has hands down been the best purchase. As a pet owner, cleaning has never been easier and so satisfying.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dyson
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love my Dyson vacuum cleaner easy to empty out easy to clean. Does the job at my home I even use it for my hardwood floors just love it thank you.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
- Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Love the new Animal 3!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing suction! Easy to put together and pulls up dirt and pet hair easily.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product. Gets all the dog hairs. Would definitely recommend to a friend.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
dyson ball animal 3
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dyson animal ball 3 is a beast. clunky and big, but live thenperformance
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:SuctionCons mentioned:Weight
Rated 1 out of 5 stars
I tried it. I didn't like it. At all.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is heavy and clunky and doesn't hold a candle to the versatility of a Shark. I bought this from BB for my mother in law using my Total Tech membership. I wanted a Shark, but the pickin's were slim and I decided to try the Dyson. It has a good name and longevity, and more importantly it was in stock and would win me brownie points w MiL. It vacuums and sucks stuff good, but it is is heavy and not easy for maneuver around furniture. It certainly isn't made with elderly needs in mind. It is oddly designed and not intuitive, even after reading the directions. The tube on the back as a weird opening that designed to work the way it does but takes getting used to. The front carpet roller unit comes apart from the main vacuum easily and this happened more than once in my 3 days of usage. Placing it in the standing position after using feels like your are "hurting" it by the sound of the violent click noise it makes. It just feels weird. Bottom line, I returned the Dyson to BB and purchased a lesser tiered Shark from Target next door. I felt I was betraying BB and my TotalTech membership but i needed something fast and in stock for my elderly mother in law. It may be good for some, but I prefer the simplicity of the Shark design.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jay, this is Kelly with Dyson. We're sorry that in your use, you've found the Ball Animal 3 to feel heavy or clunky in your use. We appreciate all the feedback you have shared here, and have passed this along to our engineering team for review.
We understand that you've decided to return your purchase. If there's anything else we can help with, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support















