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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 1159 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Ball Animal 3 Extra Upright Vacuum's excellent suction and impressive performance, with many praising its ease of use and effectiveness in removing pet hair. Positive feedback also highlights the useful attachments and powerful motor. However, some customers mention the vacuum's weight and noise level as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,159 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Definitely a upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my animal 3 and this wasn’t a disappointment at all. I love this vacuum. Runs great has great suction and the no tangle roller is a real thing. No more cutting hair off the roller with scissors ever again. Great vacuum all the way around. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    A vacuum that will suck so hard it will ruin your

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always thought our old sweeper was doing a gteat job. We put this one together and had to empty it 2 times for 1 room. Needless to say, officer doofy would highly recommend this sweeper. With a toe curling kind of suction, all the attachments, and the extra reach for the hand held wand. Officer doofy approved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PURCHASE EVER MADE!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 Siberian cats who have pretty long hair and shedd a lott!!! I've been very skeptical about investing into another vaccum after having putting a lot money in other brands and let me tell you nothing worked for us. But this product has satisfied me when it comes to cleaning and picking up all the dirt and hair. And now I can finally breathe the fresh air in my house again.. I would definitely recommend it for the pet owners cause you'll love it too!!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Ball Animal 3 Extra Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson is a beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day I went Dyson I’ve never looked back. I bought it at a wedding gift because I hated the cheap vacuums my now wife used to pick up $50 at a time and throw away and replace once or twice a year, insane! With the Dyson I actually saw her smile while using a vacuum cleaner. With an amazing warranty by both Dyson & Best Buy you can’t go wrong. It’s worth the purchase price because I’ve had an upgraded replacement twice and only renewed the warranty each time since 2014.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Ball Animal 3 Extra Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum for pets and me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Golden Retriever hair is no match for this monster! Cat hair is no match for this monster! Even my hair is no match for this monster. Twice a week every week for 3 years so far. Great machine!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi Yanna, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    Excellent Vacuum!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is excellent! I now understand the hype! I was initially iffy on the price. Since buying it and using it many many times, I will only buy a dyson from here on out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum ever had . Great quality and great price , never go back to other brands of vacuums . Dyson in the best .

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    House wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most powerful vacuum i have ever owned. I have the cordless Dyson but can never keep it charged long enough to clean the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More powerful,never tangling brush head!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive owned 2 previous Dysons over 10yrs due to technology advancements, i like to upgrade and not because they break! This vaccum is a bit heavier to push but ill willingly do it as its power and suction comes no where near my smaller DC40? version. i hate to say that if you purchase a dyson for $249 or $299… its probably entey level vaccum and just go for the big boy vaccum out the gate. If you are considering one of those handheld Dysons—drop it Benson! Those often have battery and charging issues. This vaccum also comes with a never tangling brush- gamechanger! do u know how long my hair is that falls out? check out- immediately also i dont even have pets inside! Have rugs with different shagginess on them? well you’re in luck, this machine comes with 3 settings to better perform! Dyson products are backed with a 5yr warranty! hope this helps! Sincerely, a roomba i8 and now 3x Dyson owner!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Stair hose/attachment is a big disappointment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the suction- wonderful job of getting pet hair off of anything. But the stair hose only goes about 3/4 up the staircase. Manufacturer says give it time, it will relax and stretch some. I have had mine only 8 months now and the stair hose broke completely away from the tool. I was always careful not to stretch it and instead finished job from the top (against recommendation I know but I did not want to drag the vacuum up the stairs and have it bang on my walls). Disappointed in stair hose. Otherwise good vacuum.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email [email protected] and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Rated 5 out of 5 stars

    ❤️ my Dyson & Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dyson I purchased in 2018 stopped suctioning and because I had purchased the warranty Best Buy and because that model is no longer made they replaced it with the newer version. All I had to pay was the difference between this purchase and the original, a whole $50. I have a brand new vacuum and another warranty, just in case. I will always shop Best Buy for all of my future appliance, electronics and everything in between.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great for dog hair clean up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many vacuums before but this one by far picks up my siberian huskies hair with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really good job, i'm able to keep my floors cleaner. But not sure why it keeps disconnecting from the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any floor friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For that price it’s an amazing product, Works good on any type of carpet with the adjustable height on the roller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, cleans really well and all the accessories come in handy specially if you have a dog with a lot of hair

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Luis, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Extra Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Sleek Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it easy and light weight to move from different levels of our house. I like it's long hose. Sleek and less space consuming design. Powerful suction. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cleaning machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can maneuver better and get into smaller areas than my old Dyson, really picks up pet hair especially on hardwood floors that the dust mop would miss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum detaches while vacuuming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow, the vacuum head keeps detaching from the ball

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this Dyson, everything about it is excellent, it was well worth the product and money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Pets or Children!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a year since we’ve owned this vacuum and it’s given us nothing but trouble. We thought that by buying a Dyson, we’d have an investment piece that would last us a while. We have a yellow lab and so we bought the animal 3 extra thinking it would be able to handle the fur. We were very wrong, it’s constantly clogged and we have to take everything apart. It overheats, it’s super loud, it junky and the wand does not stretch well at all. The roller that goes on rugs constantly falls off and current the wand doesn’t suck at all. I do not recommend this vacuum at all!

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing a review. We apologize for the inconvenience that you had to face. This is not the experience Dyson strives to provide for its customers. However, we strive to provide the best experience for our customers. We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on [email protected] in the Subject Line please include: "Dyson Review" for prompt attention to this matter. dysonglobal

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