Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Angle. Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver.
  • Alt View 1. Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver.
  • Alt View 11. Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver.
  • Alt View 12. Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver.
  • Alt View 13. Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver.
  • Alt View 14. Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver.
  • Alt View 15. Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver.
  • Alt View 16. Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver.
  • Alt View 17. Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver.
  • Alt View 18. Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver.
  • Alt View 19. Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver.
  • The image shows a person using a pet grooming tool on a dog. The tool is designed for medium and long-haired pets, making it suitable for grooming dogs with thick or long fur. The person is holding the tool close to the dog's fur, likely to clean or style it. The scene suggests that the person is taking care of the dog's grooming needs, ensuring its fur remains clean and well-maintained.
  • Engineered for larger homes with pets: This vacuum is designed to handle the cleaning needs of larger homes with pets, ensuring that all areas are effectively cleaned. Pet groom tool: The vacuum features a pet groom tool, which helps to remove pet hair and dander from carpets and other surfaces. Ball technology: The vacuum utilizes ball technology, which allows it to navigate around obstacles and efficiently clean various surfaces. De-tangling technology: The vacuum is equipped with de-tangling technology, which helps to remove knots and tangles from carpets and other surfaces, making cleaning more efficient.
  • The best cleaning performance of any upright detangling vacuum. Clean up high, Clean everywhere in-between, Clean down low.
  • The image features a hair dryer and a vacuum cleaner, both of which are designed to detangle long hair and pet hair. The hair dryer is positioned on the left side of the image, while the vacuum cleaner is on the right side. The vacuum cleaner is also described as a "hair vacuum," which further emphasizes its purpose of detangling hair and pet hair.
  • Dyson Ball Animal 3 Extra Upright Vacuum video 0 minutes 34 seconds

Dyson - Ball Animal 3 Extra Upright Vacuum with 5 accessories - Copper/Silver

Model:
394515-01
SKU:
6504485
Highly rated by customers for:
$549.99

Customer reviews

Rating 4.6 out of 5 stars with 1232 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Ball Animal 3 Extra Upright Vacuum with 5 accessories for its strong suction, overall performance, and effectiveness in removing pet hair. Many appreciate its ease of use, powerful motor, and useful attachments, as well as its long cord. However, some customers find the vacuum to be heavy and noisy. A few customers also mentioned the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,232 reviews

  • Dyson Ball Anical 3

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up all the dirt you couldn't see was left behind by my old vacuum. Amazing!

    I would recommend this to a friend

  • Vacuum

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. Brought it back for the cordless model.

    I would recommend this to a friend

  • Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dyson it picks up so much more dog hair than my shark did!

    I would recommend this to a friend

  • new vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was worth the $$ I am happy I decided to upgrade to a much nicer system!

    I would recommend this to a friend

  • I like it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is supposed to. Cleans my carpets well.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful but very heavy, so it’s hard to move it around

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Thank you for sharing your review on the Ball Animal 3 Extra. It is a full size upright with the most powerful suction among our offering of vacuums. If you are finding that it's hard to move or push, you can adjust some settings on the clenaer head, which may help improve the issue.

      Your machine features an Anti-tangle Motorbar™ cleaner head, with suction control. We always suggest checking your manufacturers recommended cleaning instructions, for the flooring type you're cleaning. The three levels of suction are controlled by the slider on the front of the cleaner head. Slide the suction control to suit the floor type. If the machine is hard to push, use the mode on the left.

      If you have any further questions or concerns, please do let us know. We're always keen to provide assistance.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Excelent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues for about 3 years and still fully funcional

    I would recommend this to a friend

  • Y.V.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, vacuum power enough to keep your carpet like brand new

    I would recommend this to a friend

  • Animal it is

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to it's name. Superior cleaning superior product

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleans up well; especially with dog around

    I would recommend this to a friend

  • Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and the pet grooming tool works great on our Husky.

    I would recommend this to a friend

  • Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! Huge upgrade from the dyson animal 2 we had before

    I would recommend this to a friend

  • nice vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good - enjoying this vacuum lightweight - easy to maneuver

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pick up of dirt on the carpet. Easy to maneuver.

    I would recommend this to a friend

  • Great vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great vaccum. Very impressed with its cleaning abilities.

    I would recommend this to a friend

  • Excellent vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum got a good price on it was on sale would buy again

    I would recommend this to a friend

  • Good power

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for wood floors, and carpet. Lightweight...

    I would recommend this to a friend

  • TNatty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the pet groomer and adjustable height.

    I would recommend this to a friend

  • Sticking with my Shark

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to see if this would be a little easier to maneuver than my Shark Vertex Upright Vacuum. I just finished vacuuming 2 area rugs and I'm sweating my butt off from pushing and twisting it so hard, very frustrating. There is no way that I could use the stair attachment and have the vacuum sitting feet away from me. It just kept sliding over to me and bumping into me making the task that more difficult and time consuming. I feel like it should have wheels or something... this ball is like so hard to twist and turn for different areas. I thought it would be a lot better based on the reviews. I guess I can finish my cardio workout by completing the vacuum job but I will likely be taking it back.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you found the Ball Animal 3 difficult to push. Your machine features an Anti-tangle Motorbar™ cleaner head, with suction control. We always suggest checking your manufacturers recommended cleaning instructions, for the flooring type you're cleaning. The three levels of suction are controlled by the slider on the front of the cleaner head. You can slide the suction control to suit the floor type, and position that left, center or right. If the machine seems hard to push, the setting on the left should be the most useful for you. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Not too crazy about it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks up dirt pretty well but difficult to maneuver. Stiff and is hard on turn. Does not stand up unless you give it a real big push forward when trying to stand it up. Overall, I wouldn’t purchase another Dyson. This is our 5th one and I’m not impressed.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Summer with Dyson. We’re so sorry to hear that your Dyson Ball Animal 3 Extra Upright vacuum is hard to maneuver. This is unexpected to hear. While we don’t ever expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.

      Best wishes,
      Summer
      Dyson Customer Support Dyson-EN_US

Page 54, Showing 1,061-1,080 of 1,232 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.