Customer Ratings & Reviews
- Model:
- 394515-01
- SKU:
- 6504485
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Ball Animal 3 Extra Upright Vacuum, highlighting its excellent suction, overall performance, and effectiveness in pet hair removal. Users also appreciate its ease of use, useful attachments, ample power, and generous cord length. The vacuum's weight is a concern for some, while others mention its price and noise level.
This summary was generated by AI based on customer reviews.
Don't Waste Your Money!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is absolutely nothing like the Dyson Dc14 Animal, lasted 15 YEARS, son accidentally ran over something metal and killed the motor. This "new" model is not good at picking up cat hair (undercoat "fluff") at all and the "ball" is awkward. If I would've known, I would have never spent so much money on something that I'm very dissapointed in.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Great quality in a smaller package
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good . Switching the height for the roller increases it’s effectiveness and even though I read it didn’t think much of it until I used it.
I would recommend this to a friendWe love our Dyson!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson makes one of the best vacuum cleaners, period. We have owned 3 now over the last 20 years. We have also tried others, and nothing compares.
I would recommend this to a friendAmazing vacccum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a blue heeler that sheds non stop everyday this finally has helped manage it and has ungodly powers picking up hair
I would recommend this to a friendDyson Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum, it picks up the courses dog hair. With having an Akita its well worth the money.
I would recommend this to a friendOld one was better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been a Dyson customer for many years, but this vacuum is horrible. Extending hose makes vacuum fall over and the steering of the ball is horrible.
No, I would not recommend this to a friendIt’s another vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great vacuum. Really dislike how the head/brush roller always seem to click out.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .We are sorry to hear this. Please reach out to our warranty department at askdysonUS@dyson.com. We look forward to helping you resolve this issue as quickly as possible.
Best wishes,
Amanda
Dyson Customer Support
- Pros mentioned:AttachmentsCons mentioned:Weight
This is a BEAST
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a BEAST of an ANIMAL Dyson Animal 3 has got it right this can deep clean the carpet or other floors. With 5 attachments runs on a roller ball and is bagless. I have an older vacuum and a smart vacuum they don't clean like this. I have a light shaggy carpet and this has brought it back to the fluffy way we bought it. I run the smart vacuum about 3 time a week and this Animal was getting a deep clean even after i ran my other vacuum. The Dyson is heavy there is some effort is using the vacuum on the carpet but the end result is worth it. you can see the Difference in the carpet. The 5 attachment are great they even have a dog brush witch is very helpful. Another is what they call a Tangle-Free Turbine Tool I have not seen this before but it runs great on the couches Keeps the microfiber clean. Also gets all the hair off of it. There is a long wand with the ability to use the bush that is attached to it clean the corners or hard to reach spots. Also a stairs tool witch is always great to have i don't need to lug ths up and down my stairs it is heavy. Its nice not to have to have a bag just open the trash and pop open the bottom of the dirt trap and that's it. the hose on this is a little stiff hope it gets a little better with time. The bad part is you can only put 1 tool on this you have to put the others away i would like to have them all when I'm cleaning instead of going back to get what i need. I has 3 levels for the head of the vacuum to adjust for what area your cleaning. The colors are nice this isn't very big so it wont take up a lot of space. The power cord is 35ft long that works just great. Overall this is a great vacuum i will enjoy seeing my carpet as fluffy as when i had it installed.
I would recommend this to a friend Best vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The roller appears to be mush nicer no hair to untangle. Vacuum power is unbelievable.
I would recommend this to a friendBest vacuum in the world!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical Dyson quality and function. The self cleaning feature is a wonderful bonus!
I would recommend this to a friendGreat vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive vacuum but worth every penny. Dyson is a cut above other brand vacuums.
I would recommend this to a friendTrash Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst vacuum I've ever used. Unless you're wanting traction for your back or shoulder surgery, dont get this vacuum. Handle is wobbly, and not strong enough for vacuum. Hose is ridiculously hard to use.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing a review. We apologize for the inconvenience that you have faced with your machine. We absolutely understand your discontentment. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Does not work on rugs.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had a Dyson and it was wonderful. This was not. I had to return it. It really only worked on hard floor surfaces. I could not vacuum rugs.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very flimsy, doesnt fit under my coffee table, comes apart at base easily when lowering handle to vacuum.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Great vacuum!! Buy heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have cats, so it is amazing for pet hair. Plus doesnt collect in brush !
I would recommend this to a friendBuy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuums on the market. Dyson technology never disappoints
I would recommend this to a friendTHE BEST
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect vaccum cleaner ever i had . Easy , light weight and works great
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance, Suction
Great vacuum!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dyson!! Easy to assemble. Great suction and cord has an extra long length to sweep stairs. Love the attachments and ease of use. We dont have pets but we do have 3 girls with long hair. This is great at keeping the human hair under control. Dysons are A+ in my book for durability and suction!!
I would recommend this to a friend 10/10 for pets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, simple design and good mechanics for a vacuum.
I would recommend this to a friendGreat Vaccum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality movie, and awesome service from my best buy!!
I would recommend this to a friend