Customer Ratings & Reviews
- Model:
- 208234-01
- SKU:
- 6451336
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Ball Multi Floor Origin Vacuum's powerful suction and ease of use as significant advantages. Many appreciate its cleaning performance on carpets and the overall power of the machine, while some find the weight and noise level to be drawbacks. Positive feedback also highlights the long cord and useful attachments. However, a few customers noted the vacuum's size and tendency to generate heat.
This summary was generated by AI based on customer reviews.
Yesssssss
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally could afford a good vacuum !! So happy!!! Get it
I would recommend this to a friendGood as a "secondary" Vacuum, decent power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works "OK". Our primary vacuum is a Shark Robotic, this is a seoncdary "spot" vacuum. Got it on sale, decent vacuum strength for the price. Thinking about it I I wish I would have gotten the stronger Animal upright for a little more money.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for taking the time to share your feedback with us. If you have any questions/concerns regarding your Dyson Ball Multi Floor Origin, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
New dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum, not too heavy, accessories work well
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had the best price on this quality Dyson vacuum.
I would recommend this to a friendE Major
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product highly recommend. Very reasonable
I would recommend this to a friendGreat Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, I would recommend this product to buy
I would recommend this to a friendBlows excellent. Cheap plastic.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blows excellent. It looks like it is assembled with cheap plastic.
I would recommend this to a friendDyson SUCKS!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson SUCKS! And isn't that what you want it to do!
I would recommend this to a friendSucks real nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, better suction than my old one
I would recommend this to a friendNot bad for a discounted vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. Got it on sale so id say it was worth the money.
I would recommend this to a friendDon’t waste your money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply made! I was really expecting more out of Dyson. The plastic pieces are made so cheaply I was afraid I would break it. Used it once and got out the old shark next time I vacuumed.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jojo, this is Kelly with Dyson. We're sorry to hear that you were disappointed with the construction of your Ball Multi Floor Origin. Dyson machines are made from polycarbonate ABS, which is same material used in riot shields and crash helmets. They are tough, so we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Weight
Dieson
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked our original Dyson from 2007/2008 more. This one is much lighter and not as sturdy. Suction seems to be less as well.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello MICM,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Ball Multi Floor Origin machine. The Ball Multi Floor Origin is designed with ABS plastic, which is the same material found in police riot shields. They go through a rigorous quality assurance testing phase to ensure they endure more than the average bump and drop.
The Dyson Ball Multi Floor Origin features newer technology, like the upgraded Dyson digital motor, to provide strong, fade-free suction. To keep the machine performing in optimal condition, routine maintenance is required and outlined in the user manual.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Pros mentioned:Suction
not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was the one I wanted not knowing the quality of the product felt so cheaply made. the suction out of this world but for the price I was actually afraid to use it cause of how cheap it felt that it would break
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We are sorry to hear that you felt the Ball Multi Floor Origin seemed to feel cheaply made or flimsy. Dyson machines are made from polycarbonate ABS, which is same material used in riot shields and crash helmets. They are tough, so we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use. You may view a short on some of the testing process here: http://bit.ly/1HmQ7p8
We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Dyson - Ball Mulit Floor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Preferred the older version for ease of accessing the attachments. Took me a while to learn how to click in place to keep it standing up.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry to hear that right out of the box, you weren't having a 5-star experience with your Ball Multi Floor Origin. Your machine does feature a quick recline feature, which avoids the need for pedals or stepping on the front of the machine, as with our older models. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Garbage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 8 months and it already stopped working in carpet mode
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
- Cons mentioned:Noise level
Disappointing purchase!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with how loud the vacuum cleaner is when operating. Is this a normal condition? I am thinking about returning the product.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Your Ball Multi Floor Origin's noise level while in operation is 86 dBa, which is average for our upright vacuums. If you feel like your machine might be malfunctioning, please feel free to get in touch with us at askdysonUS@dyson.com for support.
Best wishes,
Kelly
Dyson Customer Support
It's ok if you dont get a 2nd dog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for awhile, but got a new dog and this vacuum can't keep up.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Beth, this is David with Dyson. While I'm happy to hear how great your machine was working in your use, I'm sorry to hear of the unusual trouble you've experienced with your machine. What you've described is definitely not the experience we expect you to have, and we'd certainly be keen to learn more about your experience to provide you with support. Please don't hesitate to contact us directly at askdysonus@dyson.com. We look forward to hearing from you.
Best wishes,
David
Dyson Customer Support
dyson
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dyson was such a great product but it has lost its overall reputation as a leader
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Ball Multi Floor Origin. We would value the opportunity to ensure that your vacuum is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Worst Dyson vacuum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good dyson product…difficult and frustrating to use…cord hard to navigate around…attachments are painful to use…extension system is frustrating…the entire vacuum is frustrating- this was my third dyson and the only one I regret purchasing.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Ball Multi Floor Origin. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Not worth the money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this vacuum on Deal of the Day so I saved some money on it however, I was disappointed with the performance, expected to be better than the classic vacuums Shark, Hoover, etc but I didn't see the difference, so decided to return it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Alex, this is Kelly with Dyson. We're sorry to hear that you didn't have a better experience with your Ball Multi Floor Origin. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support