Customer Ratings & Reviews
- Model:
- 227633-01/334175-01
- |
- SKU:
- 5712662
Customer reviews
Rating 4.5 out of 5 stars with 1785 reviews
(1,785 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.3
Rating 4.3 out of 5 stars
- Ease of Assembly4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ball Multifloor 2 Upright Vacuum's powerful suction, ease of use, and effective carpet cleaning. Many appreciate its lightweight design and strong performance, although some wish for a larger dustbin and more attachments. A few customers noted the vacuum can be noisy and is on the higher end of the price range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Rated 4 out of 5 stars
Satisfied
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum, alit lighter than our older version of the Dyson which needed.to be replace, it is more difficult to get vacuum to retract to a standing position after vacuuming, need to step on base of vacuum head to get it to click into an upright position
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and powerful hoover! We picked this over Shark as per recommendations from friends. So far its well maintained, something that was noted with the shark vacuum as falling apart after a few months.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This by far is the best vacuum I have ever purchased. It's a little pricey, but well worth it.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for all surfaces but be aware that this type of vacuum is not recommended for thicker, soft plush carpet.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum and good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson vacuums are excellent and this one is no exception. Very good vacuum and a great price.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife was supper pumped, and loves using it, and I have enjoyed a super clean home. 10 stars
I would recommend this to a friend- Pros mentioned:Suction
Rated 4 out of 5 stars
Very Versatile Vacuum but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum and fits into tight spaces. Very strong suction power. However, the vacuum does not work well on super thick rugs and because the vacuum self adjust...it can't be adjusted to accommodate a thick high rug. Nevertheless, for regular carpet, rugs, and hard floors...this thing is awesome!!!
I would recommend this to a friend Rated 5 out of 5 stars
Best Vacuum Ever !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on a whim because of the great deal, we could not be more pleased with performance ! Grossed out by what we did not know had been left in our carpet ! But, with my allergies, it is a relief to know our Dyson is getting it out of the carpet !!!
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
A must have for homes with shedding dogs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Almost too excellent at times. The suction power in this thing can move a rug with ease. This has been perfect for ensuring the couches, carpets, and rugs are free of dog hair.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 4 out of 5 stars
Dyson vacuum cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old Dyson with a newer model. Overall satisfied with the product except with vacuuming on rugs with pads under it. The suction makes almost impossible to vacuum on it. However, works great on carpet and wood floors. Best Buy device was good and professional.
I would recommend this to a friend Rated 5 out of 5 stars
Love this dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product our old dysentery was getting old got this on deal of the day and love it
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the suction power. It literally picks up everything!!! It's so easy to maneuver, easy to clean and surprisingly it's not THAT loud! Definitely purchase this if you're looking for a vacuum that'll last you more than a year!
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Effortless superior cleanliness!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took all of 4 minutes to unwrap and assemble the vacuum and all of 5 minute to fill up the canister! This was a replacement for my 11 year old original Dyson and I was impressed with the power! The ball makes it turn on a dime effortlessly. Very impressed!
I would recommend this to a friend Rated 3 out of 5 stars
Just bought it. The jury is still out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We picked up this Dyson earlier today after owning a Dyson for the past dozen years. The wife is a Dyson believer big time. We have three types of piles of carpets in our house. We are thrilled with the performance on short pile. It picked up pet hair by the handful. We had to empty the cannister multiple times but that doesn't disappoint. It's doing the job. On medium pile, you basically have to be an strongman to vacuum but I discovered a trick that seems to get around the issue. On this type of carpet, it's almost as if the head creates a suction seal after several strokes making it almost locking the head to the carpet. All I did was tilt it up to the resting position to break the suction and then drop the head again. Pushing the vacuum was much easier at that point until the head "grabbed" the carpet again. In a room that features 20' by 20' of vacuumable space, I had to do this about 5 times. It did pull up a lot of pet hair so it was doing the job. We also have a shag carpet in our living room. This presented a puzzle because we vacuumed it twice, once with the brush off and once on and neither time did much pet hair accumulate which was odd because it's the room our dog spends most of her time in. We're going to call Dyson to see what they have to say. I see in some reviews here that Dyson suggests calling the carpet manufacturer to see what kind of vacuum they recommend but how practical is that? There's short pile, medium pile and shag carpet. How is it not common sense to design a vacuum that works on all surfaces or specifically states which ones a unit doesn't work on? On the shag, we can give it some time to see if it improves and captures more hair. Maybe it was cleaner than we suspected. On the medium pile, I'm not sure we can live with this suction issue. It only adds a few minutes but we've never had to perform a little trick to vacuum and my arms are sore after just doing a few rooms! A little design change such as a slide opening on the head to allow some air into the head would prevent the over-suction issue on this type of carpet.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for sharing your experience thus far with the Dyson Ball Multi Floor 2. We're glad to hear that you've been so thrilled with the overall performance of this machine. The Dyson Ball Multi Floor 2 features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The vacuum's key components have been engineered to fit inside of the ball itself, giving this machine it's sleek, streamlined profile. The cleanerhead on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. The cleaner head does self adjust from bare floors up to thicker carpeting. Some carpet fibers that are thicker or more dense may seal in suction while vacuuming, making the machine hard to push.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Noise level
Rated 4 out of 5 stars
Works as expected; a bit noisy and weak at edges
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, as expected, both on hard floor and on carpet. A bit noisy, especially on hard floors (it has a setting to switch between carpet and hard floor). Around the edges, it's unable to pick dirt properly and requires more time than usual.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Extreme Suction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally did what i couldn't imagine. My reaction "That came out of the carpet?" Well worth it. It works better than a cordless vacuum without a doubt. 10 year warranty from Dyson, Nice!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuumed my entire house that's carpeted on the day and it works great. Noticed the difference between my old vacuum cleaner and Dyson - Ball Multifloor 2 Bagless Upright Vacuum cleaner. Some parts feels to be delicate. Though little pricier, worth for the price.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holy cow this vacuum is strong. We replaced an older Dyson with this vacuum and have bee surprised on how much dust/debris this one has picked up from surfaces previously 'cleaned'. Definitely would recommend.
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Great product with minor improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has great suction! Love how it is made for hard surfaces along with carpeted surfaces. Set up is easy and emptying canister after vacuuming is easy. Only thing is it is not fully Hepa sealed which kind of stinks bc everything else about the vacuum is great!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Dyson Multifloor Vavuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 dogs and husband that keep me vacuuming a lot! Been thu several other brands that don't last more than a year. Spent a little more and you def get what you pay for with Dyson Ball. Very good vacuum.
I would recommend this to a friend







