Deep clean your carpets with this practical Dyson Ball Multi Floor vacuum, which comes with a self-adjusting cleaner head for great results on a range of floors. With a generous 30-foot cord length, this unit easily travels through large rooms and up stairs. The Dyson Ball Multi Floor vacuum’s HEPA filtration system makes it ideal for commercial or residential use.
A: Hello JG, this is Kelly with Dyson. The Dyson Ball Multi Floor 2 upright vacuum cleaner is perfectly ideal in homes with hard wood, tile and carpeting/area rugs. The self-adjusting cleaner head raises and lowers to seal in suction across all flooring types. You can also shut off the brush bar for use on your hardwood as well. I hope this helps! Best wishes, Kelly Dyson Customer Support
Q: What is the difference between this model and the Animal 2?
A: Hi JG, this is Kelly with Dyson. The Dyson Ball Multi Floor 2, and Dyson Ball Animal 2 vacuums are very similar in terms of performance. Both feature a self-adjusting cleaner head to seal in suction acrtoss all flooring types. You can also turn the brush bar on/off on both models, should you wish to do so while vacuuming bare floors. Both machines will also come standard with the stair tool and combination tool. Suction power on the Multi Floor 2 is 245 air watts, and 270 air watts on the Ball Animal 2. The Ball Animal 2 is our most powerful upright. That model will also come equipped with the tangle-free turbine tool, which is the ideal pet hair removal tool for stairs, furniture, etc. I hope this helps! Best wishes, Kelly Dyson Customer Support
Q: Is this the best Dyson vacuum?
A: I don't know if it is the best but it is a very good vacuum and exceeds our needs.
A: Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Ball Multifloor 2. This vacuum weighs 15.6 lbs. Best Wishes, Krystal Dyson Customer Service
Q: Does this vacuum work well on hardwood floors?
A: Yes works great I have 2 cats and it sucks up all the hair with out it blowing all around
Q: where are the filter situated, vav seems a little slugish probably dirty filters Can't find them
A: Hi there Ritzie, this is Tia from Dyson. We do recommend cleaning your unit's filters every 3 months, or sooner depending on use. Feel free to visit our support page for your Dyson Multifloor 2 upright vacuum, specifically the video on accessing and washing your vacuum's filters: https://www.dyson.com/support/journey/guides/227633-01?machineId=227633-01 Thank you for supporting Dyson technology. Best wishes, Tia
Q: What are the warranty details?
A: The bestbuy warranty is no longer worth it. The vacuum comes with a 5-year warranty that covers repair, shipping and handling. BEST BUY in Cape Girardeau, MO is no longer pro-rating their warranties. If you have to use the warranty, you loose the $59.99 warranty on the spot. If they choose to exchange your vacuum...you have to BUY ANOTHER ONE!!!
Q: Is this made in USA? If not where is it made?
A: Hello Adnil, this is Kelly with Dyson. Dyson machines are manufactured in Malaysia. Best wishes, Kelly Dyson Customer Support