Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
227633-01/334175-01
SKU:
5712662
Your price for this item is $79.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 1785 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the Ball Multifloor 2 Upright Vacuum's powerful suction, ease of use, and effective carpet cleaning. Many appreciate its lightweight design and strong performance, although some wish for a larger dustbin and more attachments. A few customers noted the vacuum can be noisy and is on the higher end of the price range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,785 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    I love my dyson!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of rhe best vacuums i have used. Have 2 dogs and five cats. It does get clogged on occasion, but easy to clear and has good suction.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great product backed by a good company

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these for our business. Very reliable. Great sucking power. If there is anything wrong, Dyson will fix it with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Vacuum!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. It's light and maneuvers so well. It took a little bit of getting used to at first, but now I cannot imagine using a standard vacuum anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Loses Suction? Darn Tootin'

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is definitely a must buy. We were skeptical after watching commercial after commercial about this amazing technology rolled into a $200 vacuum that was most likely assembled in China. Well, we were definitely blown away by how easy we could switch from carpet to rugs to tile and the unit would automatically adjust for you. You can fill that canister up as much as it will go and it still keeps on cleaning. You do have to remember that there are two or three filters to shake off and clean every now and then, but it's a great unit otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but didn't work out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to vacuums, Dyson is synonomous with quality so I was very excited to finally own one for myself. I used a roommate's Dyson a few years ago and was suprised how easy and well it worked. It sucked up dirt/lint/etc. on the first pass everytime. Now fast forward to the Multifloor 2 I bought a few weeks ago. It worked great on bare/wood floors! You can (literally) feel the vacuum seal onto the floor. The brush moved well on carpet as well. The problem that we encountered was with our area rug, which is soft and plush. The Dyson sucked so well that the vacuum wouldn't move. On our other vacuum, the height is adjustable to accomodate different surfaces, which you can't do on this Dyson. I was bummed and had no choice but to return it. Otherwise, it's a great vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great vacuum, strong powerful suction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like everything about this vacuum. strong suction, wider coverage powerful but the reason i gave 4 star is that its hard to use in small area rugs. only two adjustments!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum. My cat sheds a ton and this vacuum does great at getting all the hair out of the carpet. Easy to use and maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum by Dyson.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum for my parents back in 2018. They have been using it ever since and it has been working great for them. It's a strong vacuum and will clean anything you throw at it. They have 2 cats and when they use this to clean up some rugs, the hair that is stuck on their just vanishes instantly. If you have a cat or dog, this will definitely get rid of that annoying loose hair around the house. Overall this is a great vacuum and they haven't had any problems with it so far. I'd recommend you buy this if you're looking into purchasing a new vacuum for your house.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Quality product with no hassle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very solid product. It cleans carpet , wood floors and tile floor well. And I don’t have to worry on changing the mode fir each floor which is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is allergic to dust and we thought of buying a powerful vacuum cleaner. Had some confusion with another brand and finally choose this. Good one and high suction power

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really good job on carpets and vinyl surfaces. Can be a little clumsy and I wish the cord was just a bit longer but overall very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum will clean up anything! It is super quiet and very easy to use. My wife now vacuums everyday l, so I can tell she enjoys it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has perfect control, and the suction stays consistent no matter the type of floor or carpet. It sucks up so much left-over from the previous vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would pay a couple hundred for another one. Works great, never realized how much stuff my other vacuum did not pick up until I bought this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    small and lightweight.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light portable and very functional. bought this form my parents who are elder and was amazed at the suction power. highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great sucker!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new vacuum cleaner. Enjoyed how well it cleans the carpet though not as fun after using a few times since my floors are never that dirty anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Terrific suction. Difficult hose to operate.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: • I moving up from a Shark, and the suction is superior for sure. • It does pretty darn well on my thin rugs and hardwood floors. Cons: • The hose is difficult to and clumsy to operate. I'm really surprised • It does NOT vacuum thicker rugs. Fortunately I have only 1 thick 5 x 7 rug. I can get it vacuumed by picking up the unit for each stroke and dragging it backwards. But if I try to go forward, the brush just stops. It's too much for it. I would buy a different one if you have carpet or thick rugs.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. Thank you for your review of the Ball Multi Floor 2 upright. We're happy to hear that thus far in your use, you've been so pleased with the 245 air watts of suction power this vacuum provides, and how happy you have been with the pick up on your thinner floor coverings, and hardwood floors. Your machine will also feature a wand and extension hose for use with cleaning up high, under furniture and in hard to reach areas. Attachments may be used on both the wand as well as directly on the hose for added versatility. We wouldn't expect you to have any trouble using the hose, but we can confirm that right out of the box, it is rather stiff. You can stretch the hose out fully, and allow that to remain outstretched overnight to help loosen it up and make the hose more pliable.

      The cleanerhead on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. On thicker or more plush carpeting, the brush bar may sense the carpeting as an obstruction, which is causing your brush bar to stop. While we never expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee.  We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is an awesome company and their products are top notch This vacuum has powerful suction and was really easy to maneuver (was worried it would be awkward but it wasn't) Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vaccum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, easy to assemble,,works pretty good and doesn't cost too much,will probably last me a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    dyson is best

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my dyson vacuum. hands down best suction ever. my only complaint is the hose is a little stiff at first . best vacuum I've owned

    I would recommend this to a friend