Customer Ratings & Reviews
- Model:
- 227633-01/334175-01
- SKU:
- 5712662
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.3 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ball Multifloor 2 Upright Vacuum's powerful suction, ease of use, and effective carpet cleaning. Many appreciate its lightweight design and strong performance, although some wish for a larger dustbin and more attachments. A few customers noted the vacuum can be noisy and is on the higher end of the price range.
This summary was generated by AI based on customer reviews.
Lightweight and easy to manuver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact vacuum cleaner. However, it does not come with motorized tools needed to get embedded dog hair from upholstery.
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were a little skeptical at first but we purchased it on sale ... Buy it you will love it too
I would recommend this to a friendGreat vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Dyson vacuum, it has great power and it cleans ans sucks everything in it ways.
I would recommend this to a friendDyson performance experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson is at beat "average in performance" and doses mot come close to the original Dyson purchased some time ago . After original Dyson decided tyo try Shark and was not thrillled with performance and decided to go back to Dyson...probablty should have stayed with Shark and saved $400.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you're not having a 5-star experience with your Dyson Ball Multi Floor 2. Dyson Ball Multi Floor 2 offers 245 air watts of powerful suction, along with our Dyson Ball technology, which makes it easier to steer into different places with a simple turn of a wrist. Your machine will also feature a wand and extension hose for use with cleaning up high, under furniture and in hard to reach areas. Attachments may be used on both the wand as well as directly on the hose for added versatility.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Great, efficient vacuum.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy to assemble and great suction. I love how easy this vacuum is to maneuver, also love the compact size and weight.
I would recommend this to a friendBest of the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing SUCKS and it's awesome. Definitely worth the high ticket price it has.
I would recommend this to a friendVacuum experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccuum is very high quality, easy to use, easy to clean & doesn't take much space to store.
I would recommend this to a friendTake my money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment i made so far this year ! The old one i had lasted w me for 5yrs!
I would recommend this to a friendBest Vacuum Ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum cleaners, wow! Best vacuum i've ever owened, you have to get one!
I would recommend this to a friendgood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. No issue. It does what is expected from it
I would recommend this to a friendAwesome vacuum cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Built like a tank. Mr. Dyson wasn't lying about the "proper amount of suction." Easily the best vacuum cleaner I've ever purchased.
I would recommend this to a friendOutstanding vacuum cleaner!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to manipulate, lots of cleaning power, excellent vacuum!
I would recommend this to a friend- Pros mentioned:Suction, Weight
Solid, improved design
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to admit I have never owned a Dyson product, however I was curious on what all the hype is about. Well after using the Dyson Ball Multi Floor 2 I know why. The unit does an amazing job cleaning carpets as well as bare floors in seamless fashion, automatically adjusting as you roll from one room and one surface to another. The rotating brushes in the head of the unit do an amazing job cleaning, it picks up embedded dirt and dust that was left over time by lesser vacuums, the suction is incredibly strong. This Dyson uses their revolutionary ball design, which enables it to maneuver and glide its way through furniture filled rooms with ease. The attachments are easily used once you figure out the unique design. The set of attachments do a great job on stairs, even without the moving brush mechanism found on other units I have used. I thought this would not be the case, however this is where the incredible suction eliminates the need for a moving brush. The rest of the attachments work equally well and fit seamlessly into the body of the unit in an innovative fashion. When you look at the unique and sometime perplexing design of the unit you wonder why ? Well this is engineering at its best, similar to the quality and thought put into an iPhone. My wife also loves how lightweight the unit is, easily carried when cleaning a set of stairs. The unit also has a extra long cord, with a heavy duty plug for durability. It does take time but the design and uniqueness of the Dyson Ball Multi Floor 2 is well worth getting used to. Pros: – unique design – cleaning ability – warranty and support – versatility of tools – long and durable cord – cleaning head auto disengage when for instance picking up a sock with the powerbrush mode Cons: – no foot peddle to unlock from storage mode, questionable how durable the stand mechanism will be over time – sometimes feels like you need to be gentle with it – on/off and brush on/off could be located in a better place – pricey, but depending on long term durability it might be a better value (if regularly replace vacuums every two years it seams)
I would recommend this to a friend Very happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson and Best Buy again provide Great product great price.
I would recommend this to a friendNot the greatest model for carpet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say it is a Dyson. These are one of the best vacuum cleaners out there. However this particular Model does not do well on carpet. The suction makes it hard to push across. This particular one we had to bring back and trade for another model.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello James, this is Kelly with Dyson. We're sorry to hear that your Ball Multi Floor 2 isn't performing well for you on your carpeting. The Multi Floor 2 features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Works well, as Dyson products do
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has powerful suction, whether as an upright or using the hose. It is easy to empty.
I would recommend this to a friendGreat Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$349.56 after tax + 2 year warranty. Upgrade from old Bissell. You can really feel the vacuum grab the floor. Best first time uses of Dyson.
I would recommend this to a friendDyson vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum. Worth the money. Not disappointed at all.
I would recommend this to a friendWe love Dyson!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! Of all the vacuums we’ve bought. It’s still going strong!
I would recommend this to a friendBest Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really awesome product picks up all the mess on the floor really quick and fast
I would recommend this to a friend