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Customer Ratings & Reviews

Model:
227633-01/334175-01
SKU:
5712662
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Customer reviews

Rating 4.5 out of 5 stars with 1785 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the Ball Multifloor 2 Upright Vacuum's powerful suction, ease of use, and effective carpet cleaning. Many appreciate its lightweight design and strong performance, although some wish for a larger dustbin and more attachments. A few customers noted the vacuum can be noisy and is on the higher end of the price range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,785 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a dyson, works great except on thicker rugs. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a good vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a good vac that works great and doesn’t smell like a bag of dust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this a few times but it works really good. Really good pickup and no issues so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I expected more. OK on hardwood and carpet but awful with rugs.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Cassius, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson Ball Multi Floor 2.  While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected]

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Lab buster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life easy with my lab. Gets the hair up quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suck a golf ball thru a garden hose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t wait to introduce my parents to my new girlfriend Dyson. She knows how to treat her man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for mom and i myself use it all the time, best vacuum out there. you get what you pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning is challenging. Instructions were not helpful. Found a You Tube video that was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE DYSON! This thing is awesome. Bought this to be at our office. Best vacuum on the planet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does the job and does it right it cleans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and myself both love this vacuum. It is a replacement for an older Dyson

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend it for sure.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not had it for too long yet so hopefully that statement stays true.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Vacuum

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great. It has a pretty quick assembly time out of the box, couple of minutes. The suction is amazing as I have 5 pets and what looked to be a clean carpet told me otherwise after using this. The machine is not to heavy and very easy to control. It works very well on carpets and laminate floors. The only negatives for me is it is a little on the loud side compared to my other Dyson vacuum. I also could not find a place on the unit to store the attachments. Great unit by Dyson once again.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Great suction, but cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could go back in time, I would not buy this vacuum. It's powerful and works great EXCEPT that the piece that attaches at the base that actually does the work keeps falling off. The clip-on locking system does not lock well enough. The slightest side-swipe against the wall or furniture knocks it off.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Todd, this is Kelly with Dyson. Thanks for your review of the Dyson Ball Multifloor 2. I'm happy to hear that you've been so happy with the powerful suction of this machine, thus far in your use. I'm sorry to hear that you've experienced an issue with your Dyson so soon after receiving it. This is certainly unusual to hear and we're keen to learn more about your experience to provide you with support. Please consider contacting us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Best vacuum I've ever had !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great , I love it ! It's lightweight, and does every job I needed to do .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing great. I have an older Dyson and the quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is very much the Elite name in home electronics. This vacuum is a good example of Dyson workmanship.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A solid meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great at cleaning rugs but that's about it. It's difficult to use and if I could have returned or exchanged it after using it I would have. I just don't really understand the design and why so many people like it. )-:

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Annie, this is Kelly with Dyson. I'm sorry to hear that you're not having a better experience thus far with your Ball Multifloor 2. We would value the opportunity to ensure that your vacuum is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support. 
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned I just didn't want it. Didn't open the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum, just what I was looking for in a vacuum.

    I would recommend this to a friend