Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $359.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Cinetic Big Ball Total Clean Upright Vacuum's powerful suction and ease of use, finding it cleans effectively and is relatively quiet. However, some customers note the vacuum's considerable weight and higher price point as drawbacks. The size and design also received some negative feedback, with some users finding it bulky or inconvenient for certain spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 681 reviews
  • Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace our dying Dyson. This is the first ball design vacuum we have used and it really improves the maneuverability. Some people complain that it isn't as good as previous versions, but they must be getting every version that comes out. If you keep your Dyson for a few years before you get a new one, this will likely be a huge improvement over your last one.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome Vac!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our 2nd Dyson. Great product and warranty service from Dyson is awesome. my only complaint is that it is very heavy...should have gotten the smaller version.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of all the vacuums i have purchased this one is the best by far,I never knew how clean I could get my carpet til i started using my Dyson-cinetic big ball vacuum,the suction is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best vacuum you will ever own

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my third Dyson. As my daughter says.....”we are either the cleanest or dirtiest people on the block”. Lol. It is amazing how much this vacuum picks up out of the carpets. Amazes me every time

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson is the best!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Dyson purchase and we couldn't be any happier. By far, it is the best vacuum cleaner we have ever owned!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacume , we live on the beach and have a lot of company the house is so much cleaner you can feel it snd my good wool carpets look terrific. It’s a little heavy but other than that it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Big Ball

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is the best! I love it. I don’t let anyone use it. I let them use our old vacuum that works well enough for their messes.That’s how special it is to me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Lightweight and easy to maneuver

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just upgraded from an 20 year old upright. This thing is amazing. Cleans 10x as well and the fact that you can twist the handle and maneuver it any way you please make vacuuming so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Last Vacuum You'll Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only vacuum you'll ever need. Great product all around. A little expensive but long-term it's worth it. Accessories are great and suction power is powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great suction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is 25% carpet and 75% hardwood flooring. It works good for both your able to turn off roller on hardwood flooring and turn back on for carpet. Transition from carpet to hardwood flooring works well also with the floating head.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner. Picks up things you didn't even know were there. Been a Dyson owner for several different models since 2005...this is the best one yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve been wanting this one for a long time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that it came fully assembled. The vacuum performs very well and is not as loud as what I had heard it could be. It is also extremely maneuverable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good, Strong Vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans really well, easy to use generally. The handheld cleaning extension is difficult to use sometimes (the tubing doesn't easily extend to its full length). Otherwise, it's a great vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Happy as I can be

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this vacuum does everything it is cracked up to do... I could not be any happier.... well I would like a self winding cord which I miss from my previous vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum I’ve Owned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews saying how they vacuumed with their old vacuum then used this vacuum are REAL. I like the little longer cord than my Kenmore. The big ball does leave some furrows but easily prevented by adjusting your movements. The only negative might not be a negative, only time will tell. That is the plastic-sounding clicking when storing vacuum upright. Really doesn’t sound like a firm process. I prefer the lever or button to release vacuum. Buy from Best Buy when half price, still spendy, but appears to be well worth it. Tip: it can use the accessories from our battery Dyson stick (which we really love too).

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought me this vacuum, said she had one before and that I would love it. She was right, it has a strong suction power and easy to maneuver around. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Significant upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, i had to take advantage of this deal of the day as this vacuum puts my previous one to shame. It does a phenomenal job on both my hardwoods and rugs quickly and easily. Just uses a bit more coordination with the tight radius.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Powerful - Easy to Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Dyson, we've loved them. We purchased this one to have on our main floor and kept our other one for our basement floor. Consistently great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a different Dyson vacuum. We love it! We used it on an already-vacuumed carpet, and it sucked up more than we thought was there!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! my kids have allergies and I know I need to make sure my carpet is clean and this vacuum do it for us! -- and I love the color!

    I would recommend this to a friend