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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Cinetic Big Ball Total Clean Upright Vacuum's powerful suction and ease of use, finding it cleans effectively and is relatively quiet. However, some customers note the vacuum's considerable weight and higher price point as drawbacks. The size and design also received some negative feedback, with some users finding it bulky or inconvenient for certain spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 681 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    No clue how I went so long without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 huskies and I’m not sure what I ever did without this vacuum. Picks up a ridiculous amount of hair and dirt compared to a regular vacuum. Can’t recommend enough

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Good cleaning power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction with adequate hand tools. Works well on couches and stairs. Only downfall is that sometimes the attachments don’t click all the way into place and fall off

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a game changer for us. Now I understand the hype around Dyson. Easy to use and our carpet looked so clean just after one use!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a cool vacuum cleaner I like it a lot I use it a lot Dyson is what I prefer and I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is better than advertised it has great suction we use it at home very easy to clean cord length is great also has a lot of attachments very light weight

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Good vacuum but disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a first time Dyson buyer. I was very excited to make this purchase however, the actual design being almost entirely plastic construction was disappointing. It just feels very cheap despite superb suction. It's a good vacuum but the canister does NOT dispense dirt or hair very well. I am having to stick my hand in there to pull it out. The accessories are difficult to use because of a cumbersome wand. Overall, a decent product but not worth the $$ unless you're able to get it on sale for around $300.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Mel, this is Kelly with Dyson. We're sorry to learn that you were disappointed with the Dyson Cinetic Big Ball Total Clean upright. Our Dyson Cinetic upright features ball technology, with a central steering mechanism, for greater control and no awkward moves. They are also out first machines to feature no filters to wash or replace, thanks to the oscillating Dyson Cinetic tips located in the cyclone pack.

      The Dyson Cinetic is a heavier machine; one thing that you may notice, however, is the brush bar of your machine may help to move the machine along the carpet due to the natural rotation of the brush bar. Also, rest assured, Dyson machines are made from polycarbonate ABS, which is same material used in riot shields and crash helmets. They are tough, so we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use. You may view a short on some of the testing process here: http://bit.ly/1HmQ7p8

      We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson Is Quality.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson Is Quality. This is one those that will last you forever. Good Warranty's. Vacuum picks up well. Good detachment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the dyson cinetic suction and pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big dyson fan! I had the ball DC15 for years. This new dyson has excellent suction and pick up! The only thing is I have to constantly stop to empty the canister, but I have two big dogs a husky and a lab and it really picks up the hair and dirt on and in the carpet. One thing I wish this one had that the last one had is a place where all the attachments could be secured for easy retrieval. A big plus is no filter to wash or change. Overall I love it and highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum EVER dyson also has service center to get them cleaned up and back to new status

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is an excellent vacuum cleaner. It has very strong suction. The accessories are useful and easy to use. The big ball also makes it very maneuverable.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Great vacuum!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the power of this vacuum. It's light weight and easy to maneuver. The only thing that would have made it better is accommodations for onboard tools.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I thought the vacuum I had before was doing a good job until I got this one! Very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this vacuum cleaner!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful vacuum cleaner! Easy to push, pull, and turn without it being awkward or heavy. Does a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best vacuum i ever bought easy to turn and picks up everything good for dog hair on couch or floor

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum for Home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ball technology makes it very easy to move and is light weight. Suction is great both on hard floor and carpet. Very satisfied with Dyson technology.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fancy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so excited I finally own a dyson!!! Works pretty slick gets things clean. Can’t complain even a little bit!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    GOAT of vacuums

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this vacuum for more than two years and it has still kept its suction power, the best vacuum I’ve owned

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing sucks. attachment do every thing got it @ 47 % off what a deal 360 and tax got it the same day

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Very Good suction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to get a lot of dirt out of rugs and turns well but a little heavier than I thought it would be but very manageable. The other great thing is no filter to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Dyson Makes Great Products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to love about Dyson products?!?! Especially when you can get them on a killer sale. This is a powerful machine.

    I would recommend this to a friend