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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Cinetic Big Ball Total Clean Upright Vacuum's powerful suction and ease of use, finding it cleans effectively and is relatively quiet. However, some customers note the vacuum's considerable weight and higher price point as drawbacks. The size and design also received some negative feedback, with some users finding it bulky or inconvenient for certain spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 681 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vac I've ever owned. We have 2 dogs and this takes care of the shedding with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a vacuum that not only looked nice but also did exceptional work. This vacuum Achieves that. The only negative could be the attachments. I wish there was a way to attach them on the vacuum. I have already misplaced most of them. As I am writing the review, I am realizing that it is actually very frustrating that the attachment issue is a big deal :)

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    It's a Dyson, but not their best.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Dyson, so it vacuums like a champ. Where it loses stars is in everything else. Compared to my Dyson Animal (purchased in 2006 and still running like a boss but showing its age) this is cumbersome and quite heavy, which is particularly annoying since this model was designed to be easier to use. I still love Dyson but wish I had returned this particular model when I had the chance.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Mikamu, this is Kelly with Dyson. We're sorry that in your use, you have found the Cinetic Big Ball Total Clean to be too heavy. The Dyson Cinetic is a heavier machine; one thing that you may notice, however, is the brush bar of your machine may help to move the machine along the carpet due to the natural rotation of the brush bar. We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    It was on sale.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a very good deal on this vacuum through Best Buy.Works well.Light weight.Easy to push through very plush carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction power is incredible. Just be careful around smaller rugs like runners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dyson upright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Dyson in 20 years... dependable and do easy to use! Aaaaa++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Tech Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an original Dyson way back when that was lost during our move into a new home. We had an old Hoover that finally gave up the ghost last month and we decided to get our Dyson on.. Not only is it better than our old Dyson it's more powerful, easier to maneuver and looks amazing. We have a Dyson Pure Hot + Cool Tower Air Purifier that is awesome as well. Dyson makes the best stuff and Best Buy makes it affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fusing Vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than average number of parts to assemble. After assembly, easy to use with outstanding results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really picks up the cat hair and does a good job on the carpet ,and everything

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Does job exceptionally well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, strong suction power. Only negative is really storage for accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    not disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this no regrets buying this and the suction is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Shark prior and it worked for some time but then the suction stopped, latch broke, what else could go wrong right? Having to replace and wash the filter. So I stumbled on this Dyson. Easy to put together, love the suction. It's kind of nicely disgusting how much dirt this baby sucks up. I love this vacuum. It's easy to move around and guess what?????? No having to replace or wash a filter. Amazing!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Really sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this item for my mother she says that the suction is great and she loves how will it cleans the carpet

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.....the Dyson ball is easy to maneuver and the suction is great!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best clean I can imagine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of stuff this things sucks up is amazing. It is a little clumsy, but works great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This really sucks! That's a good thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to maneuver and cleans well on the corners. Have a pet and gets the hair great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for dog hair

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have another brand for smaller jobs. This Dyson works great on the carpet and picking up dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beastly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, easy to set up and easy to use and liked that my son directed me towards purchasing this

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Suction is top notch and it does the job without h

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, good suction. It does the job difinately would recommend this range.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great suction!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our dyson. Works well on cat hair!! Great suction.

    I would recommend this to a friend