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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Cinetic Big Ball Total Clean Upright Vacuum's powerful suction and ease of use, finding it cleans effectively and is relatively quiet. However, some customers note the vacuum's considerable weight and higher price point as drawbacks. The size and design also received some negative feedback, with some users finding it bulky or inconvenient for certain spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 681 reviews
  • Rated 4 out of 5 stars

    Good product but definitely a learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I live the product, but the functionality takes a bit of getting use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacum and thensales person was knowledgeable thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Extremely Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and looks nice . Ill be recommending this product to my friends. Love It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works wonders! I didn’t realize how much my other vacuum was not sucking up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Dyson. I will never buy anything else again. This is quite possibly the best vacuum ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slick and works great, easy to use. Value for the money spent. It’s pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying this vacuum cleaner, it feels light when cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best built. Perfect for the reduced price of $399.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dyson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a Dyson big ball upright what more can be said one bad sweeper can't beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! I love that you don’t have to stop vacuuming to change height from hard floor to carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. Had a dyson prior for 5 years. This new one is a definite upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you'd expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Dyson vacuum and I'm glad to say that the product lives up to the Dyson reputation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Vaccum ! Does the job !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase n gr8 sale deal from BB ! My first Dyson experience n happy with the performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the item. Deal of the day is always a good time to buy items at very good price

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    to heavy and is not that easy to push

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to big and awkward and not that easy to get around chairs and tables

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Page, this is Kelly with Dyson. We're sorry to hear that in your use, you have found the Cinetic Big Ball Total Clean upright to be awkward and clumsy to use. The Cinetic upright vacuum features ball technology, with a central steering mechanism, for greater control and no awkward moves. They are also out first machines to feature no filters to wash or replace, thanks to the oscillating Dyson Cinetic tips located in the cyclone pack. The Dyson Cinetic is a heavier machine; one thing that you may notice, however, is the brush bar of your machine may help to move the machine along the carpet due to the natural rotation of the brush bar.

      We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Runs great and really easy to use. Overall would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! A must have. Cadillac of vacuums - treat yourself to one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service grate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend go shopping this store grate location friendly services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson addict

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only vacuum brand I ever buy. Does the job and the cleaning power is unbelievable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great on Labrador Retreiver hair and African Grey parrot feathers

    I would recommend this to a friend