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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Cinetic Big Ball Total Clean Upright Vacuum's powerful suction and ease of use, finding it cleans effectively and is relatively quiet. However, some customers note the vacuum's considerable weight and higher price point as drawbacks. The size and design also received some negative feedback, with some users finding it bulky or inconvenient for certain spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 681 reviews
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hardwood, tile & carpet. It's so awesome the grandkids helps out..

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good power but very heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a bagless and heard great things about Dyson. Works well but very heavy.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Jake, this is Kelly with Dyson. Our Dyson Cinetic Big Ball Total Clean upright vacuum features ball technology, with a central steering mechanism, for greater control and no awkward moves. They are also our first machines to feature no filters to wash or replace, thanks to the oscillating Dyson Cinetic tips located in the cyclone pack.

      The Dyson Cinetic is a heavier machine; one thing that you may notice, however, is the brush bar of your machine may help to move the machine along the carpet due to the natural rotation of the brush bar. Also, rest assured, Dyson machines are made from polycarbonate ABS, which is same material used in riot shields and crash helmets. They are tough, so we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use. You may view a short on some of the testing process here: http://bit.ly/1HmQ7p8

      We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum would gladly recommend this to other people especially with pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy I purchase this. Great product! Works good glad I made the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 huskies and this thing is no match for all that fur. Should’ve bought it years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with cleaning power. Seems to be very easy to maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than old Dyson model. Would recommend upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum I love Dyson would not buy sny other product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really good vacuum hasn’t broken on me yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is okay, does not clean up all the dog hair like I would like it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is definitely the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best light weight vacuum ever it picks up everything I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally good vacuum cleaner. would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Sucker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Finds dirt U never knew 2 good 2 B true But it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is solid and it works well! It’s a bit expensive but well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife and I love this product, its very light and easy to use, we really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Vacuums Really Really Well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cost more, but Dyson are worth it. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks my wife loves it!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vaccum Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great Vacuum Cleaner. I just think it should have the same suction power as the Dyson Animal 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best purchase I’ve made so far from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great item and i would definitely recommend to a friend

    I would recommend this to a friend