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Customer Ratings & Reviews

Model:
371024-01/400482-01
SKU:
6451332
Your price for this item is $179.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 575 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the Outsize Total Clean Cordless Vacuum's powerful suction and long battery life, frequently praising its ease of use and strong cleaning performance. Many appreciate the numerous attachments and larger dustbin capacity, although some find the vacuum's weight and price to be drawbacks. The trigger mechanism also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 575 reviews
  • Rated 4 out of 5 stars

    Very Expensive !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good - It could have a little more power... but it is nice ! Compact -

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outsize V11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outsize is fine… but rather get the regular v11 animal. It’s too big for me.0

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Power
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Cordless Powerhouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Dyson. I've never really fell for the hype because my older corded vacs did fine with clean up. Then I go the itch to go cordless. Where they all lacked in power and capacity, they made up for in freedom of movement. Each generation got better than the last which brings me to the Dyson Outsize Total Clean Cordless Vacuum. The first thing that caught my eye was the huuuuge canister. This vacuum has as much capacity as my corded unit, which means I won't have to empty 2-3 times during cleaning. The battery isn't a little one either. To have the power and capacity to run the Dyson through a task you need a decent sized battery. Limits of current tech just can't get around that. With the big canister and battery the Outsize isn't that heavy and with the swivel, maneuvers easily. I have to get used to the trigger as all my other vacuums had buttons. Vacuuming the day after deadlift day put a little workout on my forearms. A neat feature of the Outsize is that it adjusts the speed of the beater and the power of the suction as needed based on resistance. With a mix of carpet and tiled flooring I vacuumed for 30 min and still had 20 min of battery left according to the screen. I'm very impressed by the stamina of the machine. The performance was far better than I expected since I didn't expect a whole lot from a battery powered vacuum. While it's not as powerful as a full corded unit, the Outsize in a class of its own with the cleaning power. I seriously don't think I'll have to pull out my corded vacuum (which I did once a month for deep cleaning) since the Outsize cleans so well. There are various attachments, but the one that stands out is the corner attachment. It has a built in light! Why hasn't anyone else thought of that? It's pure genius...but be prepared to see some dead bugs that you never had to see before! I have a contact dust mite allergy so I'm picky about how a canister ejects the dust. The Outsize does a great job. You just give the leaver a push and the canister drops a bit and opens the door to eject the dust. It can't be simpler. Plus with the extra filtration the Outsize has it don't have to worry that the air returned will cause me any problems. I thought my last cordless vacuum was "The One" but Dyson came through and changed the game for me.

    I would recommend this to a friend
  • Cons mentioned:
    Trigger, Weight

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy Hard to keep trigger pressed on Leaks dust from main compartment Suction not strong enough Batteries are not enough

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. We're sorry to hear that you didn't have a better experience with your Dyson Outsize Total Clean. Our Outsize features three suction modes and up to 120 minutes of run time with the two included batteries. In addition, you have the full-size bin and XL cleaner head, engineered for whole-home, deep cleaning. We know that battery run time is a very important aspect of performance for our owners, so we developed a trigger that helps maximize the amount of time you can clean on one charge. We chose a light-touch trigger over an on/off switch to ensure that battery life is never wasted by letting the machine run when it's not in active use. 

      It's unusual to hear that your unit would be leaking or spitting our dust, but that can occur if there is a blockage some place within the machine. We would be glad to go over your machine with you to help make sure that it's performing as intended. Please contact us directly at askdysonUS@dyson.com and it'll be our pleasure to assist.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Too little use for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple other Dyson vacuums, a corded upright and a small cordless model for spot dusting, etc. I added the outsize for easier access to tight corners under furniture, etc. It has been a major disappointment. The cleaner head is too high to fit under most of my furniture. I expected to be able to use the outsize rather than the corded model which I use with a wide hose attachment for hard floors. That attachment will not fit the Outsize, or I would use it. The bush bar is too aggressive, pounding even a hard floor. Whereas the soft bristles may be gentle enough, the hard bristle strips cannot be used on kilims and Navajos, as I had intended. The pounding is so bad that I’m reluctant to use it on a cherry floor, limiting it to only oak and ceramic. Dyson "Support" is useless, if it even exists. There is no way to transmit a clear, detailed statement, only brief "chats". The person with Dyson then has insufficient info to understand the problem and resorts to statements excerpted from the promotional material already available on the website. The system won't even accept my registered serial # when I've tried to enter it before a "chat". This is useful mostly for dust bunnies in corners and ceiling cobwebs. $700 is too much for so little utility.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear how disappointed you've been in your Dyson Outsize Total Clean. This model does feature an XL torque drive cleanerhead, which allows you to clean more of your home; faster. When you are vacuuming on bare or hard flooring, it's normal to hear extra vibration from the powerful brushbar motor, as it's cleaning. I'm also sorry to hear that you've had a disappointing experience when reaching out to us for support. We would value learning more about your experience, and providing you with further support. Please get in touch with us directly via email at askdysonUS@dyson.com. We'll be looking forward to your correspondence.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Nothing went right. So disappointed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife and I for Christmas. Put it together and wanted to use it to clean up all the Christmas tree trash. Put it together charged both batteries and it ran for about 5 seconds. Every time I pulled the trigger it would not go on after that. I thought maybe it was the battery, so I switched it out and still the same situation. Went to best buy to exchange it cause maybe we got a bad one, but went to 3 different best buys and even though their website and in store says they have so many left, there was none to be found. So I just got my money back. Very disappointed in the whole situation.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.

      If you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Battery life, Suction
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wow! All this power.. lightweight and wireless !

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuuming is a major ordeal for me. I'm in a wheelchair and on oxygen. So I have a long 50 ft. cord that follows me throughout the house that often gets caught up in my tires. Now add that to trying to vacuum and have the cords get tangled up creating a spider web effect it's horrendous! This vacuum eliminates all of that. There's no dragging the container around or trying to keep the cords off of the floor and out from under my wheels. This vacuum is lightweight and super easy to maneuver. The suction is superior! The new pet tool is a dream! I have a Husky that sheds white hair like it's going out of style. His hair gets on everything! I usually have to keep a few of those roller wands to get the hair off of me constantly but since using this his hair has been cut down drastically. The cleaner head coverage covers a wide area so saves a lot of back and forth. With the batteries provided I'm able to clean the entire house with ease. I've not even killed one completely, let alone the other! Another thing I really liked is the fact it breaks down to a portable so I can get the same great cleaning out in my car too! Usually the little handhelds you're stuck with don't have anywhere near the power nor the coverage or tools that this Dyson does. I can get all of the little cracks and crevices as well as the vents and carpet. Better than any detailer I've ever used so saves me even more doing it myself This is the first Dyson I've ever had I always wondered why Dyson costs so much but after using this I see now you definitely get what you pay for. Would definitely recommend this to others!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Definitely Not Worth The Exorbitant Price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is convenient and easy to use, but has very little power requiring you to go over carpet a couple of times. Definitely not worth the ridiculously expensive cost, you’re better off with a $150 plug in than this vacuum. Maybe if you have no kids, or pets and mostly tile/hardwood then maybe it’ll work for you.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Charles, this is Kelly with Dyson. We're glad to hear that you've found your Outsize cord-free to easy to use, and convenient! That's been one of our main goals in designing our cordless technology. You do have three modes of suction power with this model, so it would be rather unusual to hear that you've found the pick-up power or performance to be lacking. We'd love to hear more and make sure your Dyson is performing as intended. Feel free to get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 2 out of 5 stars

    Wanted to love but didn’t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a golden retriever and felt this didn’t suck up her hair or spilt dog food very well. Also, super heavy when using the hand held top part to vacuum the furniture. Wanted to love it but end up returning it

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Erin, this is Kelly with Dyson. We're sorry to hear that you didn't have a better experience with the Dyson Outsize Total Clean. Dyson Outsize is our largest cord-free, offering intelligent full-size cleaning without the cord. Outsize comes with a full-size bin and XL cleaner head, engineered for whole-home deep cleaning, across all floor types. Dyson DLS technology automatically senses and adapts to changes in floor types while vacuuming, to help extend run time for the right balance of power and run time when you need it. The LCD digital display shows a run time countdown to the second and displays maintenance alerts, giving you complete control over your clean. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new additions to the stain but I thought the bigger can would be better I’m just not a big fan of it

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello April, this is Kelly with Dyson. We're sorry to hear that you haven't had a better experience with the Dyson Outsize Total Clean. The Outsize offers a full-size bin and cleaner head, allowing you to deep clean your whole home, faster. The high torque XL cleaner head offers Dyson DLS technology with automatically senses and adapts to changes in floor type to extend run time for the right balance of power and run time when you need it. The low reach adaptor and light pipe crevice tool are two Best Buy exclusive tools as well, which are included with this model.

      We would value the opportunity to ensure that your vacuum is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support. 
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real review. Item was returned the next day because it was so heavy when opening box and I knew I could not manage it to hold the trigger down full time while using it with it being so heavy. I was very disappointed.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. We're sorry to hear that in your use, you found the Outsize to be too heavy. I can confirm that this is a heavier cord-free model. The Outsize features an XL cleaner head and full size dust bin, allowing you to clean more of your home, faster! While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.

      Best Wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting use to vacuum but I want to say my other Dyson had less suction.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Outsize Total Clean. We would value the opportunity to ensure that your vacuum is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support. 
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Love My Vacuum, not the extra wide version

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large Vacuum head has stopped working a second time. Bummer

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We never like to hear that sometimes on your Dyson has stopped working - especially multiple times. Please get in touch with our warranty team at askdysonUS@dyson.com, and we will be happy to help make this right for you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 2 out of 5 stars

    Not What I expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting! Boy they were not kidding when they said that it was a heavy piece. I own the original cordless and it is so manageable. Aside from the weightyness I really did not feel it was sucking all that great. Needless to say, it went back!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there Looloo, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.

      If you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Battery life, Suction
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Gold Standard

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you want from a vacuum! The Dyson Outsize Total Clean Cordless Vacuum is the tier that all others strive to be. Dyson truly has created a combo that does the job tasked and more! First off all the extras that come in this combo is sheer awesomeness. Secondly the suction and cleaning power in all services are top notch! The canister is very accommodating for long vacuum sessions.very simple to clean out so that’s a large positive! Barrett life is really well! I was able to vacuum entire house on them and still had enough left over to get under furniture thanks to the special low angle design! Have dark spaces hard to reach? They include a lighted pip crevice tool making it easy to get those dust bunnies! This vacuum is well worth the price and lives up to the standards of Dyson quality! You won’t be disappointed on any flooring surface!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok Vaccum not $800 worthy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept of a product but batteries too short. Still better to use a traditional upright my animal ball picks up way more than this handheld. Unless battery lasts minimum 30 minutes on turbo mode it’s not worth the investment.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Outsize Total Clean. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Expensive, but a great product!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I would like to point out how stylish and futuristic this vacuum cleaner looks. Built is of supreme quality and looks very elegant for a vacuum cleaner. Dyson easily beats all other brands for this premium looks. The box I received came with multiple parts - more of cleaning heads. It was quite easy to understand what each part is for without even looking into the user guide. User guide however was very clear and crisp. Had to charge the batteries before usage. It took about 3 hours in total for the batteries to charge until 100%. The vacuum cleaner has a beautiful lcd screen that lets you setup the language and few other defaults and it was quite simple to follow the instructions and didn’t need a lot of understanding. The vacuum is meant to adjust its settings based on the floor type. I have a laminate floor and carpet and when I started using it, I could sense the vacuum cleaning taking some time initially to adjust, but after about one hour of use, the lcd screen was able to calibrate and adjust the settings accordingly. It also understands how much power is needed to clean the floor, but the battery charge might decrease depending on the power. The dust collector bin is pretty huge when compare to other competitors in the market and the vacuum over all is not on the heavier side considering the size of the bin. 2x battery packs gives us great benefit while vacuuming bigger homes. I used the vacuum for about 2 hours and was able to complete a 2000 sqft home. The best part of the vacuum that I personally liked was the same cleaner head can be used for various floor types and there is no need to change the head. The LCD screen is very intuitive and useful and is able to tell us about the performance and charge left on the cleaner so that we are aware of when it needs to be charged. I have a pet at my home and I personally felt that this Dyson did a great job removing pet hair. Not completely though, but definitely a great job. The additional fittings provided in the box is really useful if we need to clean difficult places to reach and also for car seats. Dirt disposal is quite simple and easy. For the price point, I feel that Dyson has provided a great product. Definitely on the premium side, I would definitely recommend this to anyone that can afford this price and they won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Vacuum Ever

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Vacuum I ever used. It is very powerful and has a lot of suction, but the battery life is still very good. Being cord free and lightweight makes cleaning a breeze and saves me a lot of time. The only con is the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dyson Outsize Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this oversized Dyson. Was heavy and bulky, but the suction didn't match the size. Better off with a smaller version.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you found the Outsize Total Clean to be too heavy and bulky to use. This model is a heavier cordless machine; that's due to the full-size XL cleaner head and full-size bin, which allow you to clean more of your home, faster. This model also features three suction modes, which provides sufficient power for even the most stubborn messes. We're disappointed to learn that this was not your experience.

      We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super heavy and bulky suction power slows down after 1st 2 minutes not worth the price

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you've had such a disappointing experience thus far with your Dyson Outsize. This is one of our heavier cord-free model options. That will be due to the full size bin and XL cleaner head. The operational weight of this machine with the wand and floor tool attached, is just under 8 pounds. With regard to suction, your machine does have three suction modes and the run time will vary, depending on the floor type being vacuumed (anywhere from 5-60 minutes).

      We would value the opportunity to ensure that your vacuum is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support. 
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US