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Customer reviews

Rating 4.5 out of 5 stars with 214 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 214 reviews
  • Rated 4 out of 5 stars

    Unsatisfied client

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batery charge duration is not long Submarine doesn't collecte the wster properly Cleaning sfter use easy but not 100%

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Mary, Hope you are doing well! thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson - V15s Detect Submarine Cordless Vacuum. We recognize that this experience has not been up to your expectations, and we apologize for the situation you have encountered. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. Rest assured, we are here for you and will do our best to assist you with the best possible solution. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought my wife was crazy for wanting me to buy this. I used it myself and I couldn’t stop vacuuming. That green light reveals things on the floor that just gets you addicted to wanting to vacuum. The part that cleans hard floors works wonders too. Very impressive and no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a vacuum so good we use it for fun. the detect light shows every spec of dirt and you really get satisfaction from using it. best household item I have ever purchased

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Christopher, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your DDyson - V15s Detect Submarine Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 3 out of 5 stars

    Tineco is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is great but the Dyson submarine is terrible get a tineco

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Cleaner for Hardwood Floors

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE! This is best device to use for cleaning my home. I have been able to pick up so much dirt and dust and it has done wonders for my allergies.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know is pricy. It does a really great job on both the carpets and hardwood floors. The wet floor cleaner is very cool, much easier to uses than swiffer wets, or a mop. Works much better with a cleaning solution than just plain water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the power and performance of this machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Toni

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Don’t need broom wet dry vac or mop anymore

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V15 Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great cleaning tool!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only downfall is it doesn’t stay charged long enough to do the whole house.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Great but needs maintenance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We have dogs and it would be nice if the light was also available for other heads. A lot more maintenance is required if you have dogs or have long hair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible vacuum. Does not pickup visible debri without being ran on highest setting, which allows for 5-10 minutes of run time before the battery runs out. Careful plugging it in as the battery is hot enough to burn someone. The mop head releases more water than it picks up, leaving puddles without actually mopping the floor. The dustbin is poorly designed, allowing dirt to gather between the seals and leak out of the canister while cleaning. Cleaning with this vacuum is so frustrating, I really needed a stick vacuum, but I’ll continue to use my upright shark.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
      Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line. dysonglobal

  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very much worth the purchase ! Keeps my home feeling extremely clean all day every day!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Vanessa, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - V15s Detect Submarine. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on carpet and hard floors. The dust illumination feature on th hard flloor is amazing.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson the Ultimate Cleaning Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this Dyson product, it has everything in 1, vacuum and clean floors with 10 accessories. It really is the ultimate machine for this job. Buy from Best Buy for the best customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is worth the money. It does everything and the green light really allows you to see how dirty your floor is.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jackson, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dysonv15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacumm does everything they say it will do and more

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Shane, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 3 out of 5 stars

    On button issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On button needs to be pressed all the time during vacuum or mop. It really hurts the finger and my skin started peeling. Dyson has to change this design for sure

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing products for house Love the Dyson Bit expensive!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned sub marine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned Sub Marine unit. Kept cordless dyson it is greay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    More expensive is not always better. Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth a thousand dollars. The submarine function does not work at an acceptable level at all. There is no suction it is just a squeegee function over a microfiber roller. Unfortunately we didn’t try this function until after the 15 day return period so no chance to return it. The vacuum function is good but you do have to constantly hold the trigger for it to work. My wife finds the green light to be annoying, it would be nice if there was an option to turn it off. Oh well we are stuck with a thousand dollar stick vacuum.

    No, I would not recommend this to a friend