Customer Ratings & Reviews
- Model:
- 473814-01
- SKU:
- 6552779
Rating by feature
- Cleaning Quality
Rating 4.5 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the V15s Detect Submarine Cordless Vacuum with 10 accessories for its strong suction, ease of use, and effective cleaning performance. The battery life and lightweight design are also appreciated by users. However, some customers have expressed concerns about the mop's cleanliness, the product's high price, and the small water tank capacity.
This summary was generated by AI based on customer reviews.
Cordless Vacuum
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright. Mop works on vinyl hardwood if the floors ain’t super dirty. Wand and head’s don’t seem like they will last very long. Better than the cheap ones, yes. Much quieter than cheap ones. Not sure that justifies the cost.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, we sincerely apologize for any disappointment you've experienced with our product's durability. Ensuring our products meet the highest standards of quality and longevity is extremely important to us, and we regret that this wasn't reflected in your experience. We would like to understand more about the issue so we can assist you further and improve our offerings. Please feel free to reach out to us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt assistance. Thank you for sharing your feedback. We value your input and hope to resolve this matter to your satisfaction.
- Cons mentioned:Price
Return it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum cleaner but submarine attachment absolutely useless. If you have dirty floors it’s not cleaning it’s just feels like water was spilled all over and dirt is still there, 250$ for this extra not worth it .
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Risti, Hope you are doing well! thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson V15 detect Submarine Cordless Vacuum. We recognize that this experience has not been up to your expectations, and we apologize for the situation you have encountered. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. Rest assured, we are here for you and will do our best to assist you with the best possible solution. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Love it. Minus the wet vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything but the wet vacuum. I would had rather not get it. Every else AMAZING
I would recommend this to a friendDyson is king
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t really used the mop/water feature yet but so far I love all the other features and attachments!
I would recommend this to a friendNice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum cleaner for home and you can vacuum youre car
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Ramazan, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V15 Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
#1 Dyson
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaning experience! Would recommend to get if you want to get your chores done fast.
I would recommend this to a friendOperator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works awesome very well made Has an attachment for every situation
I would recommend this to a friendQuiet and efficient machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use Dyson with additional wet mop function!
I would recommend this to a friendWorth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product worth the money. No other vacuum cleaner is as good as dyson
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty owesome and my wife is enjoying it and she is happy on the result
I would recommend this to a friendGreat service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mildred was fantastic in assuring us with our purchase.
I would recommend this to a friendThe best vaccum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best version of Dyson to date. Its about time they made a mop accessory and it does not disappoint.
I would recommend this to a friendDonovan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the job from what im told by the person i got it from.
I would recommend this to a friendGreat gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift. They used it right out of the box! …and loving it
I would recommend this to a friendSaved The Day
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with how the woman prepared my order and saved Christmas for my wife
I would recommend this to a friendBest Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product ever! No regrets, recommended 100%. Excellent!
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does great! Would recommend this vaccum for anyone with allergies
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for your wonderful feedback on the Dyson V15s Detect Submarine Cordless Vacuum! We are thrilled to hear that it has been effective for you, especially in managing allergies. Your recommendation means a lot to us. If you have any further concerns or queries, please reach us via askdysonus@dyson.com We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support.
- Cons mentioned:Water tank
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not have a robust polish, doesn’t polish off all of the stains on wooden flooring or on ceramic tile. When i picked up the Dyson and transferred it to another part of the living room, it spilled a large amount of dirty water on the floor. This was the deal breaker and I quickly returned it.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
- Cons mentioned:Water tank
Very bad experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Can’t move the vacuum by picking it up bec the dirty water tank does not have a lid and will spill all over. The hair and dust collects on the roller and does not go to the tank suction is very low floor stay wet
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
- Cons mentioned:Mop
Dyson new mop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vaccum is amazing but the mop is kinda gross too have to wash all the parts when done. It sucks it up on the side of the roller.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support