Customer Ratings & Reviews

I needed 3 thermostats for my older boiler system. After trying one ecobee3 and liking it, I decided to use this in a zone where I didn't need the remote sensor. It was easy to install and it works the same as its more expensive sibling only without the sensor. The schedule is easy to setup and works well for us. It keeps comfy temp which the Nest didn't do for me. I returned it after many support calls and attempts to fix. I do wish this learned the schedule like Nest did. Overall I'm very happy with this as well as the other two ecobee3 thermostats I bought for the other 2 zones in my home. I got $100 rebates on all 3 from Vectren.

Hi < i love the nest now that it is hooked up. i had to have a furnace expert come in and wire it as my unit would not work, needed another wire run and I did not feel confident in doing it. Now that it is in I really like the looks and how it works and being able to control it from afar.

While I neglected to photograph what wires were connected to what on my old thermostat, the seriously helpful folks at ecobee were able to figure out what needed to go where. Then, when I couldn't seem to get my wifi password to work, they once again came to my rescue. I've had it for a few weeks now, and I love being able to set the thermostat from home, on the road or just from my bed.

I recently was given an ecobee 3 Lite from a friend -- I was really excited as I think the ecobee product line is very innovative. I have an older home, 4 floors, with a modern gas boiler and hot water radiant heat. My A/C system is not connected to my central thermostat (I have in wall units), so for me the ecobee is primarily for heating. The initial install was quite straightforward - there were clear instructions in the box, as well as plenty of video tutorial content easily accessed via the ecobee app. After powering down the furnace, I removed the old thermostat, labelled the wires, and easily mounted the ecobee to the wall (I used the included faceplate to cover up the scuffs on the wall from my prior thermostat). Then it was a simple matter of rewiring the ecobee and turning the power back on. Here I hit an initial hurdle, as it turns out my boiler system wasn't connected via a common wire to my old thermostat (which was battery powered). After a few attempts, I called ecobee and provided some photos via email for them to further assess what would solve my needs. In less than a day, I had multiple responses from their customer service team with a solution to my problem (I needed an isolation relay installed). In fact, the ecobee crew went above and beyond the call of duty and offered to make a house call to ensure that the device was installed correctly. Huge thanks to Andrew, Mike, and Shalene @ ecobee for the A++ service! The ecobee looks great on the wall, is incredibly easy to control from the app, and is keeping my house comfortable. Would highly recommend the product, whether for yourself or as a gift to someone who's looking to make their own home heating/cooling 'smart.'

Super easy installation. Thanks to clear instructions and intuitive design I was able to get it up and running in 20 minutes even though I have never installed a thermostat before. They've thought of everything down to a cover plate to hide holes from my old thermostat and a built in level! Love being able to control the temperature from my phone, even when I'm not a home. We've already noticed savings on our first bill and more consistent temperature throughout the house which is especially helpful with a new baby.

We upgraded to the Ecobee a while back and it's been awesome. Gives you great control over your home temperature in a neat package. We noticed more even temperatures immediately. Nice screen resolution and app controls go a long way. Would recommend over some other options we researched.