Customer Ratings & Reviews

The eccobe is everything we had hoped and more. It is intelligent and works in the background so you dont even need to think about your air temperature. You live life and it works on your behalf to make sure your comfortable. Simple things no matter how small can make an impact.

I’m not too impressed. It was easy to set up but It is overshooting the set temperature range constantly, more than my old Honeywell, I expected it to at least have that on point for this price range. The Alexa feature is great, but only if you don’t already have an Alexa. The weather is nice to have as well but I don’t use it for that enough to be worth the price point but I bought it because I wanted something looking nice on my wall instead of the old digital buttons. In my opinion though thermostats should be used for what they are. I would be impressed if it could take the weather and economically adjust the temp on its own but that tech isn’t here yet, neither is weather prediction. Just to much money and to early for these “high tech” thermostats, it does however look better than my older model, but that’s just my opinion and experience.

Amazing product, easy set up and navigations. App functions as designed.

Great thermostat with clean air sensing and extra temperature/motion sensor. Works nicely with my HVAC and justifies its existence by sending power savings reports each month. Also it serves as a hub for ecobee ecosystem smart devices such as door/window sensors, cameras, switches etc. I like the HomeKit integration, and somewhat useful Google Home integration but Amazon Alexa did not come useful at all. The main con is its full price, quite a hefty investment with a hope it pays itself over the years.

This thermostat is far nicer than the Nest that it replaced. The large touch display is easy to read and navigate, which makes it possible for senior citizens to use. Built in Siri (and others) works extremely well, and this fills a gap in voice assistant control where it’s located. I haven’t previously used a separate temp sensor for another zone, but the included sensor has been beneficial.

Hands down best thermostat easy to install love it

Great item and works great but Best Buy customer service need improvement. They can do better

My previous time I had a hard choice between Google and Ecobee. This time I choose Ecobee because I already have some sensors and Premium version definitely worth money paid.

I replaced an ecobee bought in 2017. I actually bought the super deluxe one by mistake. It has the air quality monitor which so far has been amusingly wrong about the quality of the air. The windows were wide open and it said the air quality was terrible. I have read that it takes several months for it to dial itself in. Other than that it's as good as my original ecobee.

Our house temperature has been so constant and with a lower light bill

Has had no problems with it so far this is my 2nd one just upgraded it.

I've got both Nest and ecobee devices. I have to say that this ecobee is more powerful with regards to features, and I like that it comes with a remote sensor. My installation was not easy, as I did not have a C wire. But tech support was helpful and returned my call in about an hour. You should know that it has a much bigger footprint than a Nest device.

Really easy to use and app makes changing temp a breeze

Easy to install and easily programmable thru my iPhone!

This thermostat is one the best in the market. I highly recommend it.

Really good upgrade from old version and nice sleek

Simple install and setup. Easy integration with iOS and HomeKit

So far after installation and some set up. I have not tested the A/C side of yet but I love the idea in automatic setting.

Easy to install. Had to call customer service. Helen was very patient, friendly, professional, and smart. Helped me realize my user error and didn't make me feel like the idiot I am. Major upgrade over my Honeywell T10 which I loved. ecobee all the way, baby (got 2).

Love it!! This is a great thermostat! Great built in features!!