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Customer Ratings & Reviews

$292.06

Customer reviews

Rating 4.6 out of 5 stars with 735 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 735 reviews
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, the remote sensor is great for a large area. If you have a lot of windows that heat up the room faster than than the other side this is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Wish you didn’t require a separate Ecobee app, but grateful you can use most features in the Home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item would buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already been a life saver in the winter months and with furnace going bad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID. Horrible company, way overpriced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support telephone number is impossible to find on the Ecobee website. I had to search for it separately. Upon calling it, the voice menu is lengthy and they never did answer my calls. I tried to have them call me back but it hasn’t happened yet. It’s one of the most expensive thermostats I’ve ever seen. Do you really ever need a thermostat that does anything else besides turn on the heat or AC at certain temperatures?? Probably not. I don’t need this piece of crap, I can’t imagine why anyone else would. Besides the horrible support, the reason I called them in the first place was it kept turning the heat on - and would randomly turn the fan on. Even after we turned it off, it still turned on the fan. After we set the temperature, it would turn the heat up to 77 degrees?!?!?! This is a terrible experience

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      Apologies for the wait. The fastest way to reach us at the moment is via live chat, either through What's App or Messenger. We look forward to helping you soon: https://support.ecobee.com/s/contactsupport ecobee

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control the temperature when I’m not at home. Especially since I have fur babies at hime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best made smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ecobee thermostats. I have 2 and have gifted to both of our fathers and now our daughter. Everyone loves these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically figures out when the ac needs to run. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I put in my home and so amazing. I love buying home products at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps with costs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. It has saved us some money by gauging when we are home and adjusting the temp when nobody is home to save energy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ecobee thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does as described, there is nothing special about it. I do not see any difference with energy bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product looking forward to seeing a difference in electric bills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product love the fact i can change the house temperature when im away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent temps!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A long awaited update to our heating and cooling for our remodeled home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a no brainer to replace our old dumb stats in the office. Now we are comfortable and our energy use has never been lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Choose this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ecobee’s new large, clear display. The sensors are precise and it’s compatible with the Apple Home Kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my AC unit recently and decided to replace the thermostat as well. I have been satisfied with that purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. We have two! They are great thermostats.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air quality monitor Appears unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the functionality of this thermostat The air quality readings seem extremely unreliable and I would not depend on them. We got poor air readings for VOCs and CO2. I bought a reliable air monitor because of this and all of our levels are fine. Researching this service thermostat I find that this is not unusual.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and build quality, does what it says it does and instalation is pretty simple for someone who never messed with thermostat wiring before. Siri integration and airplay is nice but doesnt work as well as a homepod mini. Wish the display was OLED because the backlight can be too bright at night. Ocupancy and motion sensors built in are a plus too. Overall the best homekit thermostat available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions for setup and has worked great ever since. Made regulating my house temp very easy

    I would recommend this to a friend