Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$292.06

Customer reviews

Rating 4.6 out of 5 stars with 735 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 735 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very simple the instructions did a really good job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check compatibility first

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Wasn’t compatible for my system/ wires.

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      Thanks for your feedback! Compatibility can vary by system, and our support team would be happy to help check your wiring and explore possible solutions. Feel free to reach out here 1 (877) 932-6233 ecobee

  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thermostat to keep energy costs down. Haven't had a single issue with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ecobee

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. this was initially delayed, but once it arrived it was easy to instal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated Ecobee

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brighter screen, better response and not premium look than previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than nest .Tried Honeywell also.many more system settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top shelf.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the system, but so far it’s what I’ve been looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat with expansion capabilities - went full bore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how we can adjust the temp right from our phones!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how practical is this product. I recommend this for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, major upgrade from first ecobee!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Died after 4 months

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it back in November during Black Friday for condo at the beach so we could monitor and adjust the temeperature from home. Tried to have Best Buy install it but the technician that was sent literally looked at it and said nope so had to install using the Ecobee help line, who were great. The thermostat stopped transmitting and after checking on it, found out it was dead. Luckily had the insurance on it so was able to swap for a new one and will be going down to have it installed this weekend so we'll see if this new one works out or dies as well. Overall it worked pretty well until it didn't.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      Hi there, thank you for sharing and we're sorry to hear that you had this experience. Please let us know if you need any help with installing your new thermostat and if you encounter any issues. ecobee

  • Rated 4 out of 5 stars

    Saving Money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app, and so far saving money off of its use. Seeing about 5% or so on the monthly electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new interface is nice. and nice that it works with the older sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gooooooooooooooooooooooooooooooooooooooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. It’s works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet product ...already seeing cost saving on electric bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVING IT!!! I’m sure it will save Me money and pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the new design works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and integrates with Apple HomeKit really well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new interface and features. Had a 4 that lasted 3 1/2 years Let’s hope this one is better

    I would recommend this to a friend