Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 732 reviews
(732 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great value and ease of install!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily installed and great value. Once installed, took no time at all to add to my Apple HomeKit and works seamlessly with A/C and Furnace with no extra wiring or work!
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Fun want, not need
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to use. Vacation setting handy. App is intuitive. Only issue was our new heat pump system required a $300 part installed to use this…but now works perfect.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Worth the price!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat does exactly what I needed it to do. Install was not hard but I am a licensed electrician. Once you set up the schedule it, it is a bit tricky to understand but once set up its works like a charm. I don’t have two AC units but I do have a two stories house. So the sensor was installed downstairs and thermostat upstairs. It does a good job balancing the ac reading both temps. The Alexa is a nice feature, walking in the hall way and being able to ask “what time is it” , or what time my team is playing , even playing music . Also the app is simple and I can adjust the temp from anywhere.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart thermostat has a sleek design and great functionality
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Great thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was so easy to install. At first I was a little concerned that there ware no printed instructions. It was so easy, launch the app, answer a few questions and connect the wires. It tells you everything you have to do step by step. It’s easy to adjust the temperature either at the thermostat. Just tap and slide to the desired temperature
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Worth IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, it is expensive but it is worth it. It can handle anything you want to throw at it, duel fuel - no problem, add a humidifier - no problem, filter changes - its got you covered. This is the best for a reason!
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Best smart thermostat in the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thermostat I have ever installed and used, and I have tried them all. Works with HomeKit and is feature rich. Nicely pairs with the Ecobee video doorbell also, allowing you to see who is at the door directly on the thermostat. A game changer if you have a thermostat in the bedroom or on a separate floor.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Works as it should
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Makes it easy to remotely check temperature of home. Installation was straight forward and easy to complete. The ability to monitor equipment running and set different comfort settings make this thermostat a great in home asset.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 3 out of 5 stars
Temps off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice app and clean design however the temp is not accurate. I bought another temp thermometer and found out its off. I matched the external thermometer but it constantly gets off again. My nest never did this..
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
No, I would not recommend this to a friendBrand response from ecobee
Posted .Thanks for bringing this to our attention! We'd recommend troubleshooting your device by following the steps in the article. If you continue to have issues you can contact our support team at 1-877-932-6233 (or 647-428-2220 if you’re outside North America). Our team is also online Monday to Friday from 9am to 10pm EST, Saturday and Sunday from 9am to 9pm EST to answer your questions.
https://support.ecobee.com/s/articles/My-ecobee-temperature-is-inaccurate
Rated 5 out of 5 stars
Great product and easy to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. The Nest was incompatible with my heating system. But this did the trick.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent smart hub for your home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been thoroughly impressed by this thermostat. Love being able to adjust the temperature by voice command while at home or away. It also gives updates when the humidity or air quality changes. All these can be set for whatever you want. Works with Siri, Alexa, and Google. What else could you want? You can even listen to music through the hub. I have not added security features like cameras and doorbells, but I'm seriously thinking about it.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design is beautiful, and the setup process is easy. It works great, and I love that it works with Apple devices.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
AMAZING PRODUCT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY EXCELLENT PRODUCT AND WOULD CERTAINLY RECOMMEND IT
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my ecobee Smart Thermostat, purchased from Best Buy! Its sleek design, easy setup, and intuitive app make controlling my home’s temperature a breeze, saving energy effortlessly. Best Buy’s fantastic service and selection made this purchase a 5-star experience!
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Really Good Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good thermostat. Easy to install unless you have an unusual setup. Unfortunately I do so I had to call customer service. They talked me through every step of the installation and setting up the app. Much better than my older Nest thermostat.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Very Nice Smart Thermostat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat is feature packed and has a very sleek appearance on our wall. The installation was very easy to follow even for someone with no real experience messing with electrical. The included smart sensor is so useful for anyone with a house that varies temperature in different rooms/levels of the house.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Works great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Works great. The app is easy to use after you get used to it.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Great thermostat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful thermostat. Helps maintain a good temp in my home. Going to replace my upstairs thermostat next with this one to maximize efficiency.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Home comfort control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After not giving adequate attention to the wiring and having to correct my mistake, I am very pleased with the easy setup and daily programming. The additional room sensor results in more even house temperature. Like being able to adjust everything by phone. Worth the investment.
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To me its the best, easy installation and comes with everything to get started. I don’t worry about temp setting while I’m away anymore
This review is from ecobee - Premium Smart Programmable Touch-Screen Thermostat with Siri, Alexa, Apple HomeKit and Google Assistant - Black
I would recommend this to a friend
























