Customer Ratings & Reviews

Have not had an issue. Does everything I have ever wanted out of a thermostat and more.

Works amazing. Easy install. Tech support is on point and very helpful

10 stat for this product, easy installed and very very smart

I chose the Ecobee after being a long-term Nest customer and I am very pleased. The layout is much more intuitive and gives more flexibility and options to control my system

I love this Smart Thermostat! It does everything I want. Most of all, it is saving me money. I recommend this to all my friends and family. You won't be disappointed.

Overall, this has been great. Super easy to install and setup. The app is good. The webUI is ok, but it has a little more functionality than the phone app. It integrates with all the smart home stuff, Alexa, Google, Siri, HomeAssistant, etc so you can adjust it from anywhere, and gather info from it for all kinds of stuff. My one complaint is that eco+ is trying to kill us. It's supposed to help save money by making adjustments to the temperature from time to time, but every time I've let it take over my house ends up at like 85+ degrees. The SmartSensor it comes with it is super handy. I wish it came with more, or they were a little cheaper. $100 for 2 additional sensors is a little steep.

I have friends who purchase this & told me all about it. I went to Best Buy with my wife to see it & play with it. Best Buy had it on display and demo mood so we learn more about it. Overall we love how we can control the thermostat with sir it just the app on the phone if not the smartphone app on iPhone. It comes in handy when we forget to turn the AC up or lower it down so when we get home the house it nice and cold.

Very easy to install and use A lot of functions Very usefull

Love this unit. Nice upgrade over our ecobee 4 which got fried during a brown out. Easy to set up and connect to our network.

This Ecobee replaces an older Honeywell programmable thermostat in hopes of managing the temp swings in our house during the winter. So far, so good. The thermostat is located in a huge vaulted two-story living room that causes the heater to run constantly in the middle of the night, burning us out of the bedroom and our basement is always cold. Added in two extra SmartSenors to help control it all. Also seems to manage the furnace blower better than the Honeywell.

Could be a life saver! Two furnace home and one of the sensors on the thermostat read dangerous levels of CO. Shut the one unit down and had to replace a heat exchange.

Very easy to install and works like a champ definitely glad I made the switch I’m already seeing savings on my electricity bill.

I like the thermostat itself, it works great and has a lot of different settings available. Including working very well with Alexa. However, the HomeKit part (the external room sensor) doesn't do anything really. It will tell you the temp in the room you put it in sure. However, it says that it will help manage air flow. Well unless you have a very high tech HVAC system with automated exchangers, I'm having a hard time figuring out how that's possible.

Love the way you can manage from Wifi. Local power company charging $13 a kilowatt hour during 6am-9am.

So easy to use. My whole family loves it. It also looks sharp.

works as intended. Siri support is garbage. Not replacing your homepod minis anytime soon.

VERY EXCELLENT PRODUCT AND WOULD CERTAINLY RECOMMEND IT

I had a Nest Learning Thermostat along with nest temperature sensors on multiple floors of my home. I grew frustrated with the lack of customization and the ability to aim for an average temperature between all the sensors. The ecobee thermostat solves all these issues! Fantastic product; I highly recommend.

The Ecobee Smart Programmable Touch-Screen Thermostat works great, but the first one I picked out had vertical lines on the screen. Unable to exchange at 3 Best Buys close to the destination where it was gifted for my elderly mother, but did find it near my own house. After wasting a lot of gas and time making return trips the Technical Support was excellent at helping me connect the wires correctly between the thermostat and furnace.

Recommend professional install although there is ample online and “real person” support. Easily paired and works with HomePod. Amazing the options available to personalize/configure system to your home. Can even add another Ecobee customers home, and if in doubt can ask them to adjust your system. I was even able to play Siriux on the thermostat, even though there are better options to play on other devices. Easy to read display. Highly recommend.