Customer Ratings & Reviews

This is the third Ecobee I've had. Again Ecobee knocks it out of the park. The thermostat's leading feature is the ability to average the remote sensors (and even select which ones are in use for a given comfort setting). At night, we only use the sensors in the bedrooms, during the day, our main floor and basement (where the kids play). We continually find that the ecobee is the best thermostat we've had. We also use the security addon feature, not for security purposes but to detect if a door or window (that we care about) is left open which will suspend the use of AC or heat. We've had a bunch of construction done on our home, and this allows the workers to do their job and not worry about changing the Thermostat. There are some downsides to this thermostat. It tries to convince you to use the connected features for Alexa, or Siri, etc, this means it potentially is always listening. If you don't like home assistants, or worry about microphones on IOT devices, this may not be the item for you. Finally, I don't find the Air Quality sensors to be particularly accurate. They're fine for a basic feel, but another product that specializes in it, is a better fit.

Excellent thermostat, easy to install. Fast and seamless integration with Alexa enabled smart home devices.

Installed pretty easy even with the PEK that comes with. Had some issue connecting to wifi. Allowed to do it manually. Has disconnected once on 5 mhz. Set it on 2.4 and so far so good.

I bought this thermostat to replace my nest one when it started having problems. I’m glad I made the choice and won’t be going back to Nest.

This thermostat works great. It keeps my house comfortable more efficiently.

Installation was very easy I really recommend this to anyone! Looks amazing!

Installed this thermostat on my own without using a professional. Support was good for a couple of questions I had. The fact that this one comes with the additional wiring harness was VERY helpful. Plus with the amount of rebates you may be able to get the device was basically free after a couple of months.

Very useful with lots of great features. Easy installation too

Nice replacement for my old thermostat. Add the ability to adjust and set temps while away or on the way home is awesome

Replaced a standard thermostat for a heat pump on the second floor of our house. Works great. It was easy to install. It had some problems calling for emergency heat during very cold weather. After a call to their helpline and some additional fine tuning it is working great. Their tech people are very helpful. I’m using it with two room sensors which allow a lot of flexibility.

The thermostat works excellent easy to set up and use.

Love the Ecobee thermostat! It looks wonderful and is easy to set up.

This thermostat is amazing. Our electric bill has not only been lowered, but our house has been much more comfortable since making the switch. The sensors add an additional layer of analysis, showing the temps and air quality around the home. That was especially important when the Canadian wildfires were polluting our area.

Bought one for my house, and my parents house. Great features especially useful when I'm on vacation, can control and ensure HVAC is working especially to avoid frozen pipes with these cold snaps recently. I use the little sensors you can put in rooms and makes the whole house more comfortable to get those far locations from the thermostat to get closer to the set temp.

Great product and easy to install. Alexa functionality is also good.

Love it! My wife and I were worried about the temp in our house now that we have a newborn. This purchase has helped ease our mind. The separate sensor is useful because we place that in our baby’s room so that the ac or heater kicks in according to the temp in his room.customer service was extremely helpful with the install.

This was the 2nd ecobee in the house. I was easily able to setup the device, add to my existing configuration and connect to my new furnace. The au quality sensor is super sensitive and even cooking indoors during the winter will generate a low air quality warning as will a wood burning fireplace. This AQ sensor will take some time to calibrate so don’t rush it.

Easy to install and easy to program. I linked it to my Alexa and found it convenient to change the temperature by voice command.

It has it's glitches, overall a good experience, especially being able to control the temp before getting out of bed in the morning. It doesn't always control/respond to configuration changes, nor kick in when the temp level hits a particular paramenter.

Recently started moving to homekit and grabbed one of these. Easy to setup, looms great.