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$259.99

Customer reviews

Rating 4.6 out of 5 stars with 748 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 748 reviews
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than nest .Tried Honeywell also.many more system settings

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Just ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not too impressed. It was easy to set up but It is overshooting the set temperature range constantly, more than my old Honeywell, I expected it to at least have that on point for this price range. The Alexa feature is great, but only if you don’t already have an Alexa. The weather is nice to have as well but I don’t use it for that enough to be worth the price point but I bought it because I wanted something looking nice on my wall instead of the old digital buttons. In my opinion though thermostats should be used for what they are. I would be impressed if it could take the weather and economically adjust the temp on its own but that tech isn’t here yet, neither is weather prediction. Just to much money and to early for these “high tech” thermostats, it does however look better than my older model, but that’s just my opinion and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat with expansion capabilities - went full bore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how practical is this product. I recommend this for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how we can adjust the temp right from our phones!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, major upgrade from first ecobee!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new interface is nice. and nice that it works with the older sensors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saving Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app, and so far saving money off of its use. Seeing about 5% or so on the monthly electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gooooooooooooooooooooooooooooooooooooooooo

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Check compatibility first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Wasn’t compatible for my system/ wires.

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      Thanks for your feedback! Compatibility can vary by system, and our support team would be happy to help check your wiring and explore possible solutions. Feel free to reach out here 1 (877) 932-6233 ecobee

  • Rated 5 out of 5 stars

    Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet product ...already seeing cost saving on electric bill

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Died after 4 months

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it back in November during Black Friday for condo at the beach so we could monitor and adjust the temeperature from home. Tried to have Best Buy install it but the technician that was sent literally looked at it and said nope so had to install using the Ecobee help line, who were great. The thermostat stopped transmitting and after checking on it, found out it was dead. Luckily had the insurance on it so was able to swap for a new one and will be going down to have it installed this weekend so we'll see if this new one works out or dies as well. Overall it worked pretty well until it didn't.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      Hi there, thank you for sharing and we're sorry to hear that you had this experience. Please let us know if you need any help with installing your new thermostat and if you encounter any issues. ecobee

  • Rated 5 out of 5 stars

    Like the new design works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and integrates with Apple HomeKit really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the premium!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality look and feel. Easy to set up and install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a new home build. However, have heard great things about this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and set up in the app. I also love the auto feature where you can just leave your ac/ heat within a range of temperatures and it heats/cools accordingly!

    I would recommend this to a friend
  • Cons mentioned:
    Accuracy

    Rated 2 out of 5 stars

    Sensors wildly inaccurate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this unit is saying my home is 64° and 82% humidity. Ive verified with multiple other sensors that its 74 and 60%. Dead on arrival.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the remite sensors and Siri Works great with ut!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 year and gone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was amazing until we hit the one year mark. It no longer works and no i have to decide if i want to invest in another Ecobee or go back to a Nest.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good part of this is being able to see the temperature at a glance. If you set your temp for 71 it will almost always be 72 in the house. Almost impossible to get help on the phone.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's not the experience we want you to have. Please reach out to our team directly at ecobee.com/get-help. We're happy to take a look at your ecobee settings with you. ecobee