Customer Ratings & Reviews

This thing is awesome we use it in our vrbo and and it’s nice that we can check what temp it is and if they’re using the furnace or not. Can’t wait to use it to warm up the cabin in the winter before we get there.

This unit was the only model the HVAC company had when my thermostat went out. After quick research I agreed to the installation as the reviews were good. However, I soon realized what a garbage unit this thing is. It has a setting that prevents the unit from allowing the AC to turn on until the temperature reaches a degree and a half above or below where you set it. So if you set your home temp to 72 the unit will allow it to get to 73, almost 74, before it kicks on. Even after talking with my rep and adjusting the settings it still fails to keep my home at the desired temp. I feel like I am constantly uncomfortable in my own home because of this. I am either too cold or too hot. The unit seems incapable of keeping my house at the desired temp, the temp I set. My old Honeywell cheap as dirt model did this with no issue. I would not recommend this to anybody. Replaced this with the cheapest thermostat I could find and now my house stays at the temp I set. Stay well clear of this unit.

Easy to install works great with the app setting up schedules saves on our electric bill

Brand new out of the box and didn't work. I thought i was doing something wrong. Called and electronician and we noticed it was defective. I called SMUD. They offered to replace, I declined because I dont trust the product and I am not sure it will last one year if it is defective right out of the box. I have two young ones and an elderly mom in my house. So, I needed a smart thermostat to make sure they are in a comfortable temperature when I am not home. Hence I need a smart thermostat. So, this is definitely not a product I would recommed or even risk having if is defective right out of the box. I WONT RISK my family comfort for anything. I am even more embarrassed that this product is associated with SMUD. So, yeah I am beyond disappointed and annoyed by this product.

Should have purchases another nest!! After reading all the good things about the ecobee premium I picked one up. Setup was simple and the app walked me through it. All the features that my old nest would do like a timed fan cycle where I could turn the fan on for an hour are gone. There is no way to delete the schedule completely and the app overall is just as terrible. So far the only plus is the forecast is 4 days so that's nice. And the amazon integration is a feature I will never use. I will give it another month and most likely it will end up in the garage.

I thought this thermostat would be cool. I liked I could see how long I run my AC. Boy was I wrong though. Climate changing wanna stop me from running my AC when I’m hot. I wake up hot at night & go to change the temp cuz god forbid I’m hot and the thing tells me to punch in an access code to change it. I never set an access code!!!! I want my old not smart thermostat back. Where I can just change it with a flick of my finger & not have it judge me cuz I’m hot!

Could not be installed because house did not have C wire. Could not be returned because of short return policy

Piece of junk. Totally useless. Just stick to the traditional thermostat thank this useless equipment that constantly disconnects from your Wi-Fi. Designed by brainless person.