Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 747 reviews
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product with even better customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade from Nest

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Nest Thermostat for years, and I liked it. I switched to the Ecobee because it has Apple Homekit and Siri support. It works great and the added sensor makes a difference in my house, now the house temp is more content between where the sensor and thermostat are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than nest and can maintain comfortable temperature with the sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric bill

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice I made it lower my electric bill considerably

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ecobee thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat has multiple useful features. However, is not user friendly.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's not the experience we want you to have. Please reach out to our Customer Support team for troubleshooting assistance at ecobee.com/get-help or visit support.ecobee.com for handy articles. ecobee

  • Rated 5 out of 5 stars

    Works great... easy install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays my music... full alexa capable... change temp from my phone large display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee is a must!!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Helps control thermostat from anywhere, anytime!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ecobee Does it Again!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved recently and had to leave behind our Ecobee. Loved the first edition Ecobee so much we decided to try the upgrade. It’s awesome and one of the best purchases we’ve ever made. The husband refuses to have a “standard” thermostat now after using Ecobee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat for residences. App very friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ecobee Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so easy to set up even for the electrician that I had to hire to install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good smart thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart thermostat currently. Has inbuilt air quality sensor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Issues

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a older version of ecobee with this Premium version. I would like to add a dehumidifier and wanted the extras the Premium provided. Unfortunately, it has been nothing but issues. The first one would only run ac. Even on heat it ran ac. The humidity and temperatures way off. I took it back to best buy. The second one will not connect sensors. I went through support and they sent another sensor to try. I have 4 total. Same issue. So now I'm waiting on the 3rd thermostat to show up

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's not the experience we want you to have. Please follow up directly with our Customer Support team for installation troubleshooting. The team is always here to help. ecobee

  • Rated 5 out of 5 stars

    Awesome Thermostat

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great interface, smooth performance. Just get an hvac person to install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with early results

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had product about two weeks butvery impressed with early results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very simple the instructions did a really good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart thermostat

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing to set up in the beginning but we have enjoyed using it so far and it seems to be very accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thermostat to keep energy costs down. Haven't had a single issue with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ecobee

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. this was initially delayed, but once it arrived it was easy to instal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated Ecobee

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brighter screen, better response and not premium look than previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than nest .Tried Honeywell also.many more system settings

    I would recommend this to a friend