Customer Ratings & Reviews

I didn't think I needed a smart thermostat, but Silicon Valley has convinced me of yet another thing I definitely need. You probably need it too. It is convenient changing my temperature from upstairs, or if I forgot to set it up or down when we're away from the house for a while. And it lets me know what the temperature is from my phone. Have you bought it yet? Also, their customer service helped me install it myself using my houses decades old wiring. I'm colorblind and they sent me a picture labeling the wires so I could tell which ones were which. Seriously, amazing install customer service. That alone makes me glad I bought this thing. Plus, it just works.

Best thermostat Ive owned. Very easy to set-up and has worked great. If you login to you account on a browser it will give you details/reports on how your system is running and for how long each time it is on.

Mostly good product, though not perfect, especially for the price. At it's core, it's has some great benefits: * support for Alexa and Google * AirPlay speaker (though this stopped working after a week of use and I never bothered figuring out why) * comes with a separate temperature sensor * air quality sensor! * Looks good But in practice, it has some issues: * Sensors aren't calibrated well. Even with the sensors adjacent to each other for several hours, I get different temperatures +/-5F. * speaker is bad. Worse than my phone, maybe on par with my smartwatch * Air Quality sensor isn't accurate. It'll randomly show the air as "Poor" while my air purifier devices mark it as excellent. When I'm cooking, my air purifiers easily pick up the change in air quality while the ecobee says "Clean". Searching online, I see other users are having the same issue. * UI is more complicated than a non-smart thermostat. To change the temperature, it takes 3 taps as there aren't simple "+" and "-" buttons on the device. Overall, I did quite a bit of research and I still think this is the best smart thermostat on the market (based on my needs). However, it's far from perfect and didn't live up to my expectations for the price.

Great gift option for new home owners. I received one as a gift, and bought this one to gift a family member. Easy to setup and so far great smart home device. Love the ability to remotely manage the thermostat and set up a schedule.

Easy to install. Works great. The app is easy to use after you get used to it.

Overall I’ve been satisfied with the Ecobee with a few exceptions. First, I noticed a significant 5-10 degree-temperature swing been two adjoining rooms. This was consistent throughout the day. Solution: Adjust the ‘artificial temperature’ control by 1-5 degrees. I also bought 2 additional Ecobee sensors, placing one in the same room as the thermostat. This seemed to balance out my the sensors by a 2 degree window most of the day which I consider acceptable. Second: I found the same flaw with the humidity sensor. It was off by 5-10%. Solution: Same as above, adjust the ‘artificial humidity control’. Third: The HomeKit temperature based on each sensor often do not match the figures on the Ecobee app. Solution: Adjust thermostat exclusively on the Ecobee app until an update is released to solve this problem. (Note: You can still adjust the temp from the HomeKit app but it may not be as accurate.) My overall experience with the Ecobee thermostat has been positive. I’m able to keep my home at a comfortable temperature while still achieving an average of 15-20kwph reduction per day in a 1500sqft area.

Very good thermostat. Easy to install unless you have an unusual setup. Unfortunately I do so I had to call customer service. They talked me through every step of the installation and setting up the app. Much better than my older Nest thermostat.

I owned the Nest 3rd Gen learning thermostat for years and eventually purchased two of the Nest external room sensors separately. I hated the learning aspect of the Nest Thermostat as I was always fighting it to keep my home comfortable. Once I learned to turn this function off, Nest was a great setup. I decided to try Ecobee as it's newer and I thought would be technologically superior. It's a lot larger than the Nest, which bothered me at first, though I eventually got used to it. The Ecobee seems to be a lot less accurate in measuring the temperature of my house than the Nest. The house can feel too hot, but the temperature says it's cool and vice versa. The app is inferior to Nest's too. Nest has a very simple and easy app. Unless you want this thermostat for Apple's HomeKit I'd go with a Nest learning thermostat. I wish I had returned the Ecobee before the 15 day return period.

Very good thermostat, aesthetically pleasing, good features and excellent Apple HomeKit integration. I bought two of them for my house.

The ecobee Premium Smart Programmable Touch-Screen Thermostat is a game-changer. With its sleek design and advanced features, it offers effortless control and energy efficiency for your home.

writing a review to win 400$. it’s good but i’m only writing for 400$

I absolutely love having a “smart” thermostat. We replaced an old digital screen Honeywell. I selected this one due to the additional sensor that could be added in the hopes it would help the system regulate the hottest area of the house. *Spoiler alert-this will not make your system act like a zoned system. What it will do is help you track the hottest area of the house. The data from this helped to confirm we needed to update our system. Mind you our house was built in the mid 80’s and did not have a system that could efficiently cool every level (3). The app is nice and you can monitor and make changes from a smart phone wherever you are. It also monitors air quality so I’m very pleased. It has settings where you can schedule your system heating and cooling which is a nice feature.

Very easy set up. I expected it to require more work, but the step by step guidelines on the app made it super simple. The display is clear and the phone app makes it easy to turn the heat up or down while in bed! Perfect for those cold mornings!

Great product easily to program and understand has many great features

The external sensors make this work so well. Our thermostat is on a 2nd story landing, so the temperatures would be all over the place in the upstairs bedrooms. Now we can set where people are during the day normally and it will also sense if people are detected to help make sure rooms are staying at reasonable temperatures.

I had the old model before with no issues, this new model provides additional features and i am sure will perform as good or better than the previous one.

Setup was simple like my previous Ecobee 3. This is an excellent product if you use Apple Homekit. Now with Siri integration, works great around the house! Plus many electric companies are providing discounts for these

Before installing an ecobee, there was a 10+ degree F difference beteween the hallway with my thermostat and my bedroom and 5+ degree difference in other rooms. Even after putting plastic over our windows! We offen ran our furnace at higher temps in an effort to compensate. With an ecobee and a sensor for each room, we get a far more accurate picture of what our temps are how to economically maintain a comfortable home in the winter. The included wiring adapter meant I didn’t need to run new wiring, and the install took less than an hour.

Love new thermostat easy to access with the app on the phone and to be able to add additional sensors if needed for rooms.

Great Thermostat! Easy to install and operate. I highly recommend.