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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 759 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and ease of use with connectivity to smart home devices. Many customers appreciate the air quality monitoring feature and find the installation process straightforward. Some customers have noted the app usability could be improved, and a few have experienced compatibility issues with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 759 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Super sleek

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a foogle mest thermostat and replaced it with the ecobee. By far the best one. Its sleek and easy to use and actually heats properly.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 3 out of 5 stars

    It's OK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works OK. I'm not in love with this Ecobee, and the associated app, the way so many users seem to be. On the plus side it does offer good flexibility for scheduling and for comfort settings. Integration with homekit is pretty good, but not great. I like that it lets me lock out the heat strips according to the outside temp (I don't need the heat strips until about 10 degrees ambient). However, there are quite a few downsides. 1. The unit itself heats up, a lot. It does seem to have built in adjustment for its own heat generation but, it's not perfect. I find I had to do a manual adjustment of the temp to get it to stop overestimating the temperature at the thermostat 2. Small, but annoying, you can't adjust the temperature reading of the standalone sensor. 3. If there is any way to see HVAC analytics in the app I can't find it. I had to literally get a third party app just to be able to see the daily usage on my phone. 4. Home & Away are kinda nonsense because they only factor in if you have passed by a sensor recently. I guess this may work if all your rooms have sensors. Mine don't and if I spend too long in the spare bedroom the ecobee will set away. 5. The humidity sensor needed a 4 percentage point adjustment to be accurate. 6. I started to use the ecobee website to get analytics on my HVAC but it very annoyingly logs me out every time I leave it alone for a while so I can't just hit refresh the way almost every other website in the world allows.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an 8 year old nest thermostat that died. I was a little more difficult to install because my current set up didn’t have power but the directions were very easy to follow. the user interface is very easy to operate and looks sleek. The air quality indicator is a nice addition and the extra room sensor adds to the efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one to get.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it. This is my third smart thermostat. Had a Nest smart learning thermostat, was pretty good. Died after about four years. Bought a Honeywell, to replace it. Died in three months. Really? As of now, this is the best on the market. hope it lasts. Has cool features! Glad I finally got a good one, I hope.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one works really well. We connected it with Alexa and works perfectly. App functionalities are also good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great purchase thus far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works well. I am pleased with its unique features and performance. We can monitor the temperature at home and away.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, easy to use, app is super convenient. Nice to be able to see Alexa notifications and all on it.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring, Overall performance

    Rated 5 out of 5 stars

    Ecobee Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecobee premium is great. The unit doesnt feel cheap (has some weight to it), looks great on my wall and does a great job maintaining home temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Smart Thermostat is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great! It is easy to use and it’s really nice to adjust the temperature while you are away from home. Installation was fairly simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ecobee Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product , up to date for your needs, we love that we could have control through an app

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Homekit automation!!! Can change settings from anywhere! Had trouble installing. Their support was fast and VERY helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, but so much more! It looks great and performs flawlessly. The additional temperature sensor was a game changer in my house where temperature swings room-to-room were an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. Definitely an upgrade over the previous version the extra weight on the unit gives it a better feel. The silver also looks much nicer when mounted on the wall. The bigger screen is a nice upgrade and it makes the content easier to read from far away. I would recommend upgrading to this from the enhanced model or a previous version. the best part is that it is HomeKit compatible and it works great with my existing HomeKit ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Getting the continuous power wire connected was a bit tricky but once up and running this has been by far the best thermostat I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful and flexible thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a few hours to learn your HVAC system, then runs well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Try it Yourself!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this thermostat!!! I installed it myself!!! 15 minutes and I’m an amateur! I can control this from my phone , set it to energy saving and it controls my home!! You can listen to music, see your door cam!!! This is a must have especially if you have multiple floors!!!!! I’ve said a lot but I can not say enough!!!! Try it yourself!!!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Love the air quality feature, and setting schedule

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has a air quality feature. It really works too. After we cook something like bacon, the display will say fair quality. We will open up the windows and turn on the fan- and it will go back to clean. Most people do not realize that artificial fragrance, candles, sprays, and plug ins actually worsen your air quality. Over all love the premium as it seems to have better features than the older version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great high-end electronic thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great electronic thermostat with Alexa built in (if you want... She can be disabled if you done). The extra sensor tracks temps and motion in other parts of the house, improving it's ability to adjust temperature when no one is around. It's easy to use from the thermostat interface, or from the App. It will require a "C" wire for power, but if you only have 4 wires, it has an adapter that is easy to install to pull 24v power from the C-wire in your furnace and supply it to the thermonstat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install and use!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Nice upgrade over our ecobee 4 which got fried during a brown out. Easy to set up and connect to our network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our ecobee. We had it in our last house and just got this one to install in our new house. Works great.

    I would recommend this to a friend