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Customer Ratings & Reviews

Your price for this item is $259.99

Customer reviews

Rating 4.6 out of 5 stars with 705 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the product's overall performance and ease of use, especially with its integration with smart home ecosystems. Many also appreciate the air quality monitoring feature and the straightforward installation process. However, some customers have expressed concerns regarding temperature accuracy and the usability of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 705 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a standard thermostat for a heat pump on the second floor of our house. Works great. It was easy to install. It had some problems calling for emergency heat during very cold weather. After a call to their helpline and some additional fine tuning it is working great. Their tech people are very helpful. I’m using it with two room sensors which allow a lot of flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    ecobee thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat works excellent easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Total Control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is amazing. Our electric bill has not only been lowered, but our house has been much more comfortable since making the switch. The sensors add an additional layer of analysis, showing the temps and air quality around the home. That was especially important when the Canadian wildfires were polluting our area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love the Ecobee Thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ecobee thermostat! It looks wonderful and is easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So functional and useful!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an upgrade from Nest! Going from the 2nd generation nest to the Ecobee was a game changer for our house. Almost embarrassing how excited I am over a thermostat. But when technology works for the exact purpose it is made for and then you add super cool features and a touch.. who wouldn’t be thrilled!?!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    If not the best smart thermostat out there.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my house, and my parents house. Great features especially useful when I'm on vacation, can control and ensure HVAC is working especially to avoid frozen pipes with these cold snaps recently. I use the little sensors you can put in rooms and makes the whole house more comfortable to get those far locations from the thermostat to get closer to the set temp.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install. Alexa functionality is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a must with a newborn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My wife and I were worried about the temp in our house now that we have a newborn. This purchase has helped ease our mind. The separate sensor is useful because we place that in our baby’s room so that the ac or heater kicks in according to the temp in his room.customer service was extremely helpful with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Upgrade to your Home!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house needed a new thermostat, and I was looking for a "smart" one. A friend recommended this brand, and I was not disappointed. This thermostat will do everything you need and connect to other smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Effective, easy setup, expandable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 2nd ecobee in the house. I was easily able to setup the device, add to my existing configuration and connect to my new furnace. The au quality sensor is super sensitive and even cooking indoors during the winter will generate a low air quality warning as will a wood burning fireplace. This AQ sensor will take some time to calibrate so don’t rush it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently started moving to homekit and grabbed one of these. Easy to setup, looms great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat. Works well with Apple. Easy to setup/install. Great display. Bought it because of the room sensors but it’s difficult to use and understand how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat, pretty pricey and I had a little trouble getting it hooked up but it looks and works great. I love the remote connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    “Cool Thermostats”.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostats and easy to install. Looks good, works good and great features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Replaced older Ecobee4! It has more features than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend likes it so far. It was easy to install and no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super controllable from anywhere, super flexible, integrates with dorbell cam system they sell so you can see who’s at the door on the thermostat screen (or your phone), inexpensive and beat on the market

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echobee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, syncs well with all other devices and simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ecobee Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It was very easy to install and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well easy set up and programming. Good purchase

    I would recommend this to a friend