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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 732 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and ease of use with connectivity to smart home devices. Many customers appreciate the air quality monitoring feature and find the installation process straightforward. Some customers have noted the app usability could be improved, and a few have experienced compatibility issues with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 732 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ecobee thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. My whole family loves it. It also looks sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and glad it has customization to handle humidity and overcool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a life saver! Two furnace home and one of the sensors on the thermostat read dangerous levels of CO. Shut the one unit down and had to replace a heat exchange.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had an issue. Does everything I have ever wanted out of a thermostat and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ecobee Smart Programmable Touch-Screen Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ecobee Smart Programmable Touch-Screen Thermostat works great, but the first one I picked out had vertical lines on the screen. Unable to exchange at 3 Best Buys close to the destination where it was gifted for my elderly mother, but did find it near my own house. After wasting a lot of gas and time making return trips the Technical Support was excellent at helping me connect the wires correctly between the thermostat and furnace.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Better than Nest!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Nest Learning Thermostat along with nest temperature sensors on multiple floors of my home. I grew frustrated with the lack of customization and the ability to aim for an average temperature between all the sensors. The ecobee thermostat solves all these issues! Fantastic product; I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort in a tech package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite easy to use. And the setup was a breeze. I got the ecobee because I have a variable ac and furnace. And want to take advantage of the better control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition that can save energy costs in the l

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend professional install although there is ample online and “real person” support. Easily paired and works with HomePod. Amazing the options available to personalize/configure system to your home. Can even add another Ecobee customers home, and if in doubt can ask them to adjust your system. I was even able to play Siriux on the thermostat, even though there are better options to play on other devices. Easy to read display. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best of Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 stat for this product, easy installed and very very smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tool for combatting Blue Ridge Electric

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way you can manage from Wifi. Local power company charging $13 a kilowatt hour during 6am-9am.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great addition to smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat, easy to install. Fast and seamless integration with Alexa enabled smart home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Thermostat -- Round 3!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Ecobee I've had. Again Ecobee knocks it out of the park. The thermostat's leading feature is the ability to average the remote sensors (and even select which ones are in use for a given comfort setting). At night, we only use the sensors in the bedrooms, during the day, our main floor and basement (where the kids play). We continually find that the ecobee is the best thermostat we've had. We also use the security addon feature, not for security purposes but to detect if a door or window (that we care about) is left open which will suspend the use of AC or heat. We've had a bunch of construction done on our home, and this allows the workers to do their job and not worry about changing the Thermostat. There are some downsides to this thermostat. It tries to convince you to use the connected features for Alexa, or Siri, etc, this means it potentially is always listening. If you don't like home assistants, or worry about microphones on IOT devices, this may not be the item for you. Finally, I don't find the Air Quality sensors to be particularly accurate. They're fine for a basic feel, but another product that specializes in it, is a better fit.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great. It keeps my house comfortable more efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very easy I really recommend this to anyone! Looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended. Siri support is garbage. Not replacing your homepod minis anytime soon.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Energy Saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this thermostat on my own without using a professional. Support was good for a couple of questions I had. The fact that this one comes with the additional wiring harness was VERY helpful. Plus with the amount of rebates you may be able to get the device was basically free after a couple of months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful with lots of great features. Easy installation too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Premium Smart Programmable Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Smart Thermostat! It does everything I want. Most of all, it is saving me money. I recommend this to all my friends and family. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a standard thermostat for a heat pump on the second floor of our house. Works great. It was easy to install. It had some problems calling for emergency heat during very cold weather. After a call to their helpline and some additional fine tuning it is working great. Their tech people are very helpful. I’m using it with two room sensors which allow a lot of flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love the Ecobee Thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ecobee thermostat! It looks wonderful and is easy to set up.

    I would recommend this to a friend