Customer Ratings & Reviews

Great Product, but too many settings (configurations) for any average consumer. (Better than the NEST hands down, but the nest is more user friendly and easier to use).

This my second Ecobee, I had an Ecobee3 for many trouble-free years. When I saw this new model come out, I had to own it!! The screen is 1000% better than the previous models, not only is it bigger it is very bright and clear. I love the fact they now offer more than just 2.4ghz Wi-Fi connection, I never had any connection problems with 2.4 on my old ecobee but now we have more choices. The install was very straight forward, installed the back plate, hooked up the wires and fired it up. I have a simple natural gas furnace with only central air, nothing fancy. Only problem I had with the wiring, I have a Rh wire which I hooked up to the proper terminal, and when I turned the power on to the furnace, no response on the Ecobee. So, I used the built-in trouble shooting instructions and it said I had to hook my Rh wire to the Rc terminal, never mentioned it in the set-up instructions. Worked just fine after that. I already had 6 smart sensors which I was able to easily pair to the new thermostat. Overall, I am very happy with this thermostat and highly recommend it.

Love this thermostat. Setup was easy. Customer service was excellent, in case you have any wiring questions. Total control with a very intuitive app. And it look good on the wall.

Way better than nest. I feel that its settings make more sense and it was easier to install. Screen user experience is better and works with Android and iPhone well.

Two thermostats are in and they work great. My house is 30 + years old and the thermostat wires did not have the 5th wire for common. Cost me several hundred dollars with HVAC to have lines dropped........Total Tech installer said he couldn't install them but he could have. The Eccobee comes with a wiring adaptor. I could have saved the money on the lines.

Love my Ecobee this is my second one and I highly recommend! I can check ‘ adjust temperature while away from home on the app! Easy to install and very easy to program.

The Ecobee Premium thermostat is sleek, and has all the bells and whistles you could ask for. A premium touch screen, an extra room sensor, air quality sensors, and a great app. Its helped bring our heating/cooling costs down- without having to sacrifice comfort. Would definitely recommend!

Such an awesome purchase. We had the "normal" ecobee in our previous home. When we moved, I purchased the Premium ones to put in the house. Both install were very quick, maybe 10 minutes per devices. Linked all our previous sensors, and everything ran smoothly.

We went to buy 3 eecobees; The store had only 2. However, they shipped the third one to our house the next day! Their service is awesome and the person who attended us was very curteous and polite!

We have a single zone house, my daughters room always gets way too hot. We were able to put a sensor in her room and use that as the main target for temp, it has helped completely stabilize the temperature in our house! I no longer have to adjust the temp up and down all the time to get the perfect temp in her room. A must buy if you have littles!

Fantastic thermostat with a good array of handy features. It is wonderful to be able to control your home's temperature while away. I highly recommend this product.

Works perfectly so far as I can tell. It has more capabilities than I am using right now. But, as I get more familiar with it, I'm sure I will be able to use it to a level more to the device's capabilities. Looks great on the wall. Who would think a thermostat could be fun?

The ecobee thermostat is a fantastic addition to any smart home. It's known for its user-friendly interface, making it incredibly easy to manage and customize your home's temperature. The touchscreen display is intuitive, allowing for quick adjustments, and the mobile app provides convenient control when you're away from home. What sets ecobee apart is its built-in smart features, like room sensors that help maintain consistent comfort throughout your home. Additionally, it's compatible with various smart home platforms, such as Alexa and Google Assistant, making it highly versatile. Overall, the ecobee thermostat is a top choice for energy-efficient and convenient climate control.

I owned the ecobee smart thermostat 3 lite in my last house. When moving, I wanted to upgrade...and what an upgrade this is! fantastic design, better UI, and love the additional sensor. As always the app is great to use, and the seamless integration into my Apple Home is fabulous!

Excellent thermostat! I bought one of these last year for upstairs since the old thermostat is at the other end of the house and we kept forgetting to turn it up when we left. I thought a smart thermostat would be a way to remotely be able to set it and the smart program may even be able to do it automagically for us. I was pleasantly surprised when I got it installed and it does everything it says on the tin as advertised! Installation was easy even thought I had to connect a c wire to both the thermostat location and the furnace. The guide in the app steps you through everything you need to verify this is compatible with your system before you even get started. It guides you through how to check for your wiring configuration and label all your wiring before installing it. Tech support is available if you have any questions or doubts about your connections. You can send them pics of your wiring and they will advise which ones need to be used and in what order. Very helpful! I liked the upstairs one so much after almost a year I bought another one to replace the old downstairs one. The app can control both thermostats separately. I like the included sensor in the premium thermostat and have one in the bedroom on the other end of the house from the upstairs thermostat. The system app will show you what the temp is at the thermostat as well as whatever room the sensor is in. Great quality build on the all metal outer case and glass touch screen on the thermostat. I have not used the voice control yet but love the way it can suggest ways to set your temperature to save you money when you are not around. There are settings for home and away modes that can be configured to your liking or auto mode to adjust when you are not around. This can save you money by not cooling the house when no one’s home. Packaging is great quality and company really seems to be behind their product and the environment. They offer suggestions after it learns your habits to adjust your temperature to save you even more money. The eco mode works well on this model. I like the weather report option on the display on both the app and the main unit. I would highly recommend this to anyone. Anyone can install it as long as you follow the instructions step by step in the app guide. We liked it enough to buy 2 and replace both of our old contractor battery thermostat models installed when the house was built. These work without batteries. The only thing I found is that they go out if the power is out for some reason. They do pick up where they left off as soon as power is restored. Recommend these premium thermostats to anyone. No electrician needed to install these if you follow the app instructions.

Ecobee smart thermostat products are amazing. I pair them with extra sensors, which really help regulate the temperature of the house year-round.

Really good purchase I made it’s easy and good for a home

Love the ecobee. We went from the Nest to this and very happy with the change. No issues with install and easy to use.

I bought two of these for my house and really enjoy the interface, how easy it was to set up and the fact that you can buy additional sensors to put around the house.

Overall I love it, having a smart thermostat is the ultimate convenience. It is not worth paying extra to have Siri built in. When I say "Hey Siri" the multi-colored circle appears but most of the time when I tell it to do anything it suddenly stops listening to me and does not respond to my request. I make sure to stand within a couple feet of it and speak loud and clear but it just doesn't keep listening like Siri does on Homepod mini and iphone. Also was disappointed that there is no voice option to toggle the fan from auto/on but that is not a big deal. You can adjust the fan in sleep/home/away mode and then set up Siri shortcuts to switch to one of those modes using voice. It would be nice to have voice control over the fan as well. I live where it is very humid and hot so I had to disable the eco mode settings or it will keep setting the temp way too hig. The touchscreen has a nice feel to it and seems high quality and the room sensor is nice. Great to have the option to adjust based on bedroom temp which is around 2 degrees cooler than the location of the actual thermostat on the hottest days of summer. Got it during summer so have not tried it with the heat on yet.