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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 759 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and ease of use with connectivity to smart home devices. Many customers appreciate the air quality monitoring feature and find the installation process straightforward. Some customers have noted the app usability could be improved, and a few have experienced compatibility issues with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 759 reviews
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    If not the best smart thermostat out there.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my house, and my parents house. Great features especially useful when I'm on vacation, can control and ensure HVAC is working especially to avoid frozen pipes with these cold snaps recently. I use the little sensors you can put in rooms and makes the whole house more comfortable to get those far locations from the thermostat to get closer to the set temp.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    ecobee thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat works excellent easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install. Alexa functionality is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Total Control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is amazing. Our electric bill has not only been lowered, but our house has been much more comfortable since making the switch. The sensors add an additional layer of analysis, showing the temps and air quality around the home. That was especially important when the Canadian wildfires were polluting our area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Giftb Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift that took the show. My daughter works all over and it can save her money and allow her to come home to a warm or cooled house after a long day.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently started moving to homekit and grabbed one of these. Easy to setup, looms great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Effective, easy setup, expandable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 2nd ecobee in the house. I was easily able to setup the device, add to my existing configuration and connect to my new furnace. The au quality sensor is super sensitive and even cooking indoors during the winter will generate a low air quality warning as will a wood burning fireplace. This AQ sensor will take some time to calibrate so don’t rush it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Excellent uograde

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, easy set up and navigations. App functions as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a must with a newborn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My wife and I were worried about the temp in our house now that we have a newborn. This purchase has helped ease our mind. The separate sensor is useful because we place that in our baby’s room so that the ac or heater kicks in according to the temp in his room.customer service was extremely helpful with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Replaced older Ecobee4! It has more features than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Makes it easy to remotely check temperature of home. Installation was straight forward and easy to complete. The ability to monitor equipment running and set different comfort settings make this thermostat a great in home asset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely an asset for our home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment. I love it. Being able to control it while I’m not home leads to lower electricity bills and peace of mind. The features are what prompted me to buy it. The room sensors help monitor each room and I can adjust the temperature to our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend likes it so far. It was easy to install and no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echobee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, syncs well with all other devices and simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had an issue. Does everything I have ever wanted out of a thermostat and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tool for combatting Blue Ridge Electric

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way you can manage from Wifi. Local power company charging $13 a kilowatt hour during 6am-9am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, Easy Install, Simple Integration!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat and all of the ecobee products so far. Installation is simple and the app works well and also integrates great with Alexa products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ecobee Premium

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and fantastic customer support. Looks good and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works as promised, easy too use and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent upgrade from its predecessor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The metal finish definitely looks a lot nicer and it is good to have a the air quality sensor. But somehow the air quality sensor sometimes showed fair or poor when the air was fine, and the windows were open. But I am not sure how useful that is. Amazon Echo is good to have, but the response got hijacked to this unit only even though we speak to some much closer Echo unit than the thermostat, so I don't know what happened. Other than that, it is a pretty good upgrade.

    I would recommend this to a friend