Customer Ratings & Reviews

Excellent thermostat. Works well with Apple. Easy to setup/install. Great display. Bought it because of the room sensors but it’s difficult to use and understand how it works.

Super controllable from anywhere, super flexible, integrates with dorbell cam system they sell so you can see who’s at the door on the thermostat screen (or your phone), inexpensive and beat on the market

I really like this thermostat, pretty pricey and I had a little trouble getting it hooked up but it looks and works great. I love the remote connectivity

I'm really happy with my new ecobee Smart Thermostat. I was able to install it myself in just a few minutes, and it's been working great since then. The thermostat is really smart, and I should be able to save a lot of money on my energy bill. It's also been really comfortable in my home thanks to it's sensor, and I love the fact that I can control it from my phone.

It has it's glitches, overall a good experience, especially being able to control the temp before getting out of bed in the morning. It doesn't always control/respond to configuration changes, nor kick in when the temp level hits a particular paramenter.

Such an upgrade from Nest! Going from the 2nd generation nest to the Ecobee was a game changer for our house. Almost embarrassing how excited I am over a thermostat. But when technology works for the exact purpose it is made for and then you add super cool features and a touch.. who wouldn’t be thrilled!?!

The hardest part was wiring from the old thermostat to the new one and the app was very helpful walking though different scenarios. Older home was a little tricky but once that was done it was just pkug it in. Works great!

Install was simple. Directions were good but I think they are even better now after they updated them. WiFi is very handy and settings are easy to adjust either on phone or on the device itself. Kind of pricey as I needed two but the rebate from PG&E helped. No regrets on getting them. Would do it again if I needed to.

We really enjoying it. One of the best purchases we have bought from Best Buy. Thank you for all the help and the suggestion to buy the specific product. We are very comfortable using it and also how it’s adjusted with the outdoor temperature.

If you’re looking to come in to the future in your world of thermostats this is your ticket. Easy setup and great online Tec help if you have a problem setting up. I’d highly recommend this thermostat.

Excellent thermostat, but I have gripes. It doesn’t feel simple enough for my partner to change the temperature. And I would love the “time to cool” info that the nest shows. It had that feature advertised, but I don’t see it. Otherwise I love the time of use sync, scheduling, exterior sensor, and the premium look!

This thing is incredible. Absolutely destroys nest in every way possible. Looks a lot more modern and nicer on the wall as well. I’ve had both and in my opinion nest doesn’t even come close to being as useful. This saves me more money than a nest did as well.

Easy to install and easy to program. I linked it to my Alexa and found it convenient to change the temperature by voice command.

I like that it works with honekit unlike the nest which doesnt. I works very well the only thing is that the smart sensor and the actual unit read different temperatures but it guves you the averages so at the end it is accurate.

Replaced my Honeywell with this. I don’t use comfort settings but I do use it with HomeKit shortcuts and automations for when I get home and when I leave. So far no issues. And the sensor for my bedroom is even better to keep the room cool!

This my second Ecobee, I had an Ecobee3 for many trouble-free years. When I saw this new model come out, I had to own it!! The screen is 1000% better than the previous models, not only is it bigger it is very bright and clear. I love the fact they now offer more than just 2.4ghz Wi-Fi connection, I never had any connection problems with 2.4 on my old ecobee but now we have more choices. The install was very straight forward, installed the back plate, hooked up the wires and fired it up. I have a simple natural gas furnace with only central air, nothing fancy. Only problem I had with the wiring, I have a Rh wire which I hooked up to the proper terminal, and when I turned the power on to the furnace, no response on the Ecobee. So, I used the built-in trouble shooting instructions and it said I had to hook my Rh wire to the Rc terminal, never mentioned it in the set-up instructions. Worked just fine after that. I already had 6 smart sensors which I was able to easily pair to the new thermostat. Overall, I am very happy with this thermostat and highly recommend it.

Set up was very easy and Thermostat/App are very informative. They let tou know the status of your equipment and even if there is an issue with your HVAC system.

Very nice thermostat, Mrs. a few features that I miss from my nest, but overall pretty nice. The interfaces in the app don’t seem to be as intuitive as some other brands. I love the multiple sensor thing to control temperatures for sleeping and stuff.

This is my favorite home smart device it’s integrated with Apple HomeKit is awesome!

Two thermostats are in and they work great. My house is 30 + years old and the thermostat wires did not have the 5th wire for common. Cost me several hundred dollars with HVAC to have lines dropped........Total Tech installer said he couldn't install them but he could have. The Eccobee comes with a wiring adaptor. I could have saved the money on the lines.