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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 759 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and ease of use with connectivity to smart home devices. Many customers appreciate the air quality monitoring feature and find the installation process straightforward. Some customers have noted the app usability could be improved, and a few have experienced compatibility issues with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 759 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well easy set up and programming. Good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good. It works better then my last honeywell i had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temperature reading is inaccurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temperature reading on the unit itself reads high, so I had to disable the internal sensor and make sure it only uses the remote temperature sensor. It’s a little annoying that it isn’t accurate and I would have chosen a different one if I knew this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best SmartHome Thermostat Around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my new ecobee Smart Thermostat. I was able to install it myself in just a few minutes, and it's been working great since then. The thermostat is really smart, and I should be able to save a lot of money on my energy bill. It's also been really comfortable in my home thanks to it's sensor, and I love the fact that I can control it from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Upgrade to your Home!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house needed a new thermostat, and I was looking for a "smart" one. A friend recommended this brand, and I was not disappointed. This thermostat will do everything you need and connect to other smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy instal. Great app. Love the ‘away’ feature.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t imagine I could do this instal myself. I did have a friend watch over me so I didn’t blow anything up, but I made all decisions based on good instructions that came with the unit, and a video that I got from you tube. App works great, love all the features. Sensors work great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best of Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 stat for this product, easy installed and very very smart

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and glad it has customization to handle humidity and overcool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! This is a great thermostat! Great built in features!!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for my old thermostat. Add the ability to adjust and set temps while away or on the way home is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EcoBee Premium

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was simple. Directions were good but I think they are even better now after they updated them. WiFi is very handy and settings are easy to adjust either on phone or on the device itself. Kind of pricey as I needed two but the rebate from PG&E helped. No regrets on getting them. Would do it again if I needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super controllable from anywhere, super flexible, integrates with dorbell cam system they sell so you can see who’s at the door on the thermostat screen (or your phone), inexpensive and beat on the market

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat. Works well with Apple. Easy to setup/install. Great display. Bought it because of the room sensors but it’s difficult to use and understand how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. The Nest was incompatible with my heating system. But this did the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended. Siri support is garbage. Not replacing your homepod minis anytime soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoying it. One of the best purchases we have bought from Best Buy. Thank you for all the help and the suggestion to buy the specific product. We are very comfortable using it and also how it’s adjusted with the outdoor temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Nice Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardest part was wiring from the old thermostat to the new one and the app was very helpful walking though different scenarios. Older home was a little tricky but once that was done it was just pkug it in. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second Ecobee, I had an Ecobee3 for many trouble-free years. When I saw this new model come out, I had to own it!! The screen is 1000% better than the previous models, not only is it bigger it is very bright and clear. I love the fact they now offer more than just 2.4ghz Wi-Fi connection, I never had any connection problems with 2.4 on my old ecobee but now we have more choices. The install was very straight forward, installed the back plate, hooked up the wires and fired it up. I have a simple natural gas furnace with only central air, nothing fancy. Only problem I had with the wiring, I have a Rh wire which I hooked up to the proper terminal, and when I turned the power on to the furnace, no response on the Ecobee. So, I used the built-in trouble shooting instructions and it said I had to hook my Rh wire to the Rc terminal, never mentioned it in the set-up instructions. Worked just fine after that. I already had 6 smart sensors which I was able to easily pair to the new thermostat. Overall, I am very happy with this thermostat and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. Absolutely destroys nest in every way possible. Looks a lot more modern and nicer on the wall as well. I’ve had both and in my opinion nest doesn’t even come close to being as useful. This saves me more money than a nest did as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat, pretty pricey and I had a little trouble getting it hooked up but it looks and works great. I love the remote connectivity

    I would recommend this to a friend