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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 759 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and ease of use with connectivity to smart home devices. Many customers appreciate the air quality monitoring feature and find the installation process straightforward. Some customers have noted the app usability could be improved, and a few have experienced compatibility issues with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 759 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for tech savvy and eco conscious users

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat, but I have gripes. It doesn’t feel simple enough for my partner to change the temperature. And I would love the “time to cool” info that the nest shows. It had that feature advertised, but I don’t see it. Otherwise I love the time of use sync, scheduling, exterior sensor, and the premium look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Honeywell with this. I don’t use comfort settings but I do use it with HomeKit shortcuts and automations for when I get home and when I leave. So far no issues. And the sensor for my bedroom is even better to keep the room cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it works with honekit unlike the nest which doesnt. I works very well the only thing is that the smart sensor and the actual unit read different temperatures but it guves you the averages so at the end it is accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking to come in to the future in your world of thermostats this is your ticket. Easy setup and great online Tec help if you have a problem setting up. I’d highly recommend this thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Check wiring first....Ecobee is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thermostats are in and they work great. My house is 30 + years old and the thermostat wires did not have the 5th wire for common. Cost me several hundred dollars with HVAC to have lines dropped........Total Tech installer said he couldn't install them but he could have. The Eccobee comes with a wiring adaptor. I could have saved the money on the lines.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome purchase. We had the "normal" ecobee in our previous home. When we moved, I purchased the Premium ones to put in the house. Both install were very quick, maybe 10 minutes per devices. Linked all our previous sensors, and everything ran smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Home comfort control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not giving adequate attention to the wiring and having to correct my mistake, I am very pleased with the easy setup and daily programming. The additional room sensor results in more even house temperature. Like being able to adjust everything by phone. Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy set up, makes heating and cooling your house more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 4 out of 5 stars

    Good, could be great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice thermostat, Mrs. a few features that I miss from my nest, but overall pretty nice. The interfaces in the app don’t seem to be as intuitive as some other brands. I love the multiple sensor thing to control temperatures for sleeping and stuff.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ecobee Premium Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly so far as I can tell. It has more capabilities than I am using right now. But, as I get more familiar with it, I'm sure I will be able to use it to a level more to the device's capabilities. Looks great on the wall. Who would think a thermostat could be fun?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ecobee Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy and Thermostat/App are very informative. They let tou know the status of your equipment and even if there is an issue with your HVAC system.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing upgrade for Apple Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the ecobee smart thermostat 3 lite in my last house. When moving, I wanted to upgrade...and what an upgrade this is! fantastic design, better UI, and love the additional sensor. As always the app is great to use, and the seamless integration into my Apple Home is fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great thermostat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Setup was easy. Customer service was excellent, in case you have any wiring questions. Total control with a very intuitive app. And it look good on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great smart Thermostat!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat! I bought one of these last year for upstairs since the old thermostat is at the other end of the house and we kept forgetting to turn it up when we left. I thought a smart thermostat would be a way to remotely be able to set it and the smart program may even be able to do it automagically for us. I was pleasantly surprised when I got it installed and it does everything it says on the tin as advertised! Installation was easy even thought I had to connect a c wire to both the thermostat location and the furnace. The guide in the app steps you through everything you need to verify this is compatible with your system before you even get started. It guides you through how to check for your wiring configuration and label all your wiring before installing it. Tech support is available if you have any questions or doubts about your connections. You can send them pics of your wiring and they will advise which ones need to be used and in what order. Very helpful! I liked the upstairs one so much after almost a year I bought another one to replace the old downstairs one. The app can control both thermostats separately. I like the included sensor in the premium thermostat and have one in the bedroom on the other end of the house from the upstairs thermostat. The system app will show you what the temp is at the thermostat as well as whatever room the sensor is in. Great quality build on the all metal outer case and glass touch screen on the thermostat. I have not used the voice control yet but love the way it can suggest ways to set your temperature to save you money when you are not around. There are settings for home and away modes that can be configured to your liking or auto mode to adjust when you are not around. This can save you money by not cooling the house when no one’s home. Packaging is great quality and company really seems to be behind their product and the environment. They offer suggestions after it learns your habits to adjust your temperature to save you even more money. The eco mode works well on this model. I like the weather report option on the display on both the app and the main unit. I would highly recommend this to anyone. Anyone can install it as long as you follow the instructions step by step in the app guide. We liked it enough to buy 2 and replace both of our old contractor battery thermostat models installed when the house was built. These work without batteries. The only thing I found is that they go out if the power is out for some reason. They do pick up where they left off as soon as power is restored. Recommend these premium thermostats to anyone. No electrician needed to install these if you follow the app instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than nest. I feel that its settings make more sense and it was easier to install. Screen user experience is better and works with Android and iPhone well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and amazing costumer service. I had an old wiring for my HVAC and costumer service helped me through

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good purchase I made it’s easy and good for a home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best Smart Thermostat!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Ecobee this is my second one and I highly recommend! I can check ‘ adjust temperature while away from home on the app! Easy to install and very easy to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Premium Smart Programmable Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Smart Thermostat! It does everything I want. Most of all, it is saving me money. I recommend this to all my friends and family. You won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee thermostat is a fantastic addition to any smart home. It's known for its user-friendly interface, making it incredibly easy to manage and customize your home's temperature. The touchscreen display is intuitive, allowing for quick adjustments, and the mobile app provides convenient control when you're away from home. What sets ecobee apart is its built-in smart features, like room sensors that help maintain consistent comfort throughout your home. Additionally, it's compatible with various smart home platforms, such as Alexa and Google Assistant, making it highly versatile. Overall, the ecobee thermostat is a top choice for energy-efficient and convenient climate control.

    I would recommend this to a friend