Customer Ratings & Reviews

I got my first ecobee in 2015. Since then, I moved twice, and in every house we install the newer one. This one is so nice looking! We love it!

Works great if your into the Apple eco system. It also stated playing SiriusXM when I asked Alexa to play a channel. Yes, thru the thermostat!

Awesome thermostat. Love the ease of install, connecting additional sensors was a piece of cake, and balances better than our old thermostat. Definitely recommend.

Easy installation, works perfectly for our two story. Only complaint is that external sensor goes into standby during the night.

We currently have 2 ecobee thermostats, awesome smart thermo, easy to setup easy to use and the app is great

Replaced a defective Nest thermostat with this one at the recommendation of my HVAC guy and I couldn’t be happier!

My Google nest was going out, and my HVAC technician suggested the ecobee. This thing has been nothing but a headache. The settings were way to complicated. I got this in the summer and after multiple attempts to get the settings correct, I wound up paying another $200 just to have my technician come out and set it up for me. Afterwards it functioned as it should and the house was finally cool again. Fast forward to winter, I don't use dual settings, now my thermostat is all wonky again. The thermostat will show it's 70 in the house but it's freezing. So, I thought ok, just adjust the minus and plus in the settings to get it to read properly. Nope! Still, it will show the inside temp is 70 but it's still freezing in the house. I will set the heat to 72 to get the heat to kick on and 10 - 15 minutes later it's getting toasty; I look at my thermostat, and it now reads 67. So, tell me how the reading goes from 70 to 67 with the heat running and the house pretty clearly being warmer. At this point I'm not sure I want to spend another $200 to have a technician come out to work on it. I'm going to try taping the little hole where the wires come out of the wall and see if it works. If not, this thing is getting donated and can become someone else's problem. Thanks ecobee for all the money I've wasted.

This my first smart thermostat, and researched before purchasing. Of the two main competitors in the smart thermostat market i went with ecobee due to the c wire power extender. Amazon has their own now and that’s an option for a cheap smart thermostat. I work from home so i pretty much have the ac set on a constant temperature. I don’t participate in any rebates my electricity provider has for a smart thermostat as I’m in a condo. So I don’t use them thermostat to its full potential but I did learn something from it. Being in Colorado it is pretty dry, but the built in humidity percentage told me my fish tank acts like a giant humidifier. Besides that the wireless extra room sensor is good but pretty pointless for me. Once the batteries run out on it I do not plan on replacing them

It works as described and has nice reminder features, scheduling, and plays music. Check with your energy company to see if you can get a rebate for installing.

I've had several thermostats and this one is my favorite. It just works. I love the quality sensor as well.

Easy to use and install! The best thermostat I have had. I highly recommend it

Very intuitive product. Easy to setup. The device and app walks you though the setup, even the wiring part. Looking forward to learning more of the advanced features.

Awesome helps life to be more seamless great product

We replaced a Gen 1 nest with this. The UI and features in this unit are solid. Looking forward to tracking air quality, and linking more sensors.

This can do so much more than nest and it's more accurate when measuring the temperature, especially when combined with the satellite sensor.

It had all the features I was looking for. It has many videos online explaining the installation process. It is an easy DIY project if you are willing to try. Now I can set the temperature from anywhere.

Works better than i expected. very precise and easy to use.

Smart device and installed by best buy technician, my only regret is they did not honor my geek squad membership.

We were gifted the ecobee as a housewarming gift, and are super excited to have it. We had a professional install it to avoid any issues occurring. I love that I can control the thermostat from my phone. The app is so easy to use. Great upgrade!

It’s so simple to set up (hardware and software). And man did this thing save me money. If you don’t have zone Controlled HVAC system I would highly recommend. The little censors can be placed anywhere. We have one in basement, living room, and 3rd floor (where we sleep). It’s much warmer so we have it set up so it’s using temp in 3rd floor while we are sleeping. During the day my office is in basement and it’s 5-8 degrees cooler, so we use basement temp for when I’m working from home. Con though. Eco system. It’s awesome but because of sensors it might detect something moving and think someone is home and override AWAY setting. But I find solution by turning off eco while schedule is set to HOME or AWAY.