Customer Ratings & Reviews

Added one upstairs and down, they are great. Before it would get hot and then the ac would run a long time and get cold. Now the temp does not fluctuate as much. Easy to program, connect to the internet and link to the app on my phone and control both remotely.

This is the best thermostat I have ever installed and used, and I have tried them all. Works with HomeKit and is feature rich. Nicely pairs with the Ecobee video doorbell also, allowing you to see who is at the door directly on the thermostat. A game changer if you have a thermostat in the bedroom or on a separate floor.

Picked up this smart thermostat during Black Friday sale- can not beat the quality/capabilities for the price. Works just like my previous nest-but better. Look forward to having product for many years to come.

I have been thoroughly impressed by this thermostat. Love being able to adjust the temperature by voice command while at home or away. It also gives updates when the humidity or air quality changes. All these can be set for whatever you want. Works with Siri, Alexa, and Google. What else could you want? You can even listen to music through the hub. I have not added security features like cameras and doorbells, but I'm seriously thinking about it.

Love I love the product but the Eco+ and comfort settings sometime change the temperature more than I’d like. Overall the easy of use and app integrated with HomeKit make this an awesome buy.

This thermostat is feature packed and has a very sleek appearance on our wall. The installation was very easy to follow even for someone with no real experience messing with electrical. The included smart sensor is so useful for anyone with a house that varies temperature in different rooms/levels of the house.

The work like a gem, we have 3 of them in our house.

The Ecobee Premium thermostat is sleek, and has all the bells and whistles you could ask for. A premium touch screen, an extra room sensor, air quality sensors, and a great app. Its helped bring our heating/cooling costs down- without having to sacrifice comfort. Would definitely recommend!

so far so good. its esy to use once you understand how it works. i had to contact customer support, and they are very friendly and very helpful. installation was pretty easy IF you have an understanding of what kind of heating and cooling system you have. the install directions are very clear and thorough. easy to connect to wifi and to register. the directions will walk you thru all of it. plus, if you register with your electric/gas company, it may get you a rebate. mine has been installed well over a week now, and been working great. the app is easy to use, programming takes a bit to get used to, but not bad. the satellite sensor works nice also, just keep it away from heat sources as it will give it a false reading.

[Employee of bestbuy] I love the Ecobee thermostat. I previously had a nest one. It would always disconnect from the network so I wouldn’t be able to control it from my phone. This one is also much sleeker looking and more user friendly.

It was a little difficult to navigate at first switching from another stat but once I got used to it, nice product

Yes, it is expensive but it is worth it. It can handle anything you want to throw at it, duel fuel - no problem, add a humidifier - no problem, filter changes - its got you covered. This is the best for a reason!

This is my second ecobee smart thermostat. Installed one in a house I sold last year. Just installed this one in our new house. Great product and easy to follow prompts. Has been working seamlessly just like the other one. I love being able to set vacation modes and control it from anywhere.

Honestly, I was extremely surprised how easy it was to replace my current system into Ecobee. Very happy with quality of this app and system. Highly recommend if you want control over your home.

This has been a huge help for an area that has constant temperature changes. Requires a small amount of wiring knowledge for the installation of the device.

Takes some getting used to. I’m not really noticing my electric bill lowering. If anything it was significantly higher the first month after installing it versus me turning it on and off manually. I get the concept of cranking the AC at an even lower temperature during the “off” times for energy consumption so when it’s peak hours you’re supposedly using less energy. I just have yet to see it become more cost effective then having the AC off while an away and cutting it on to cool down once I’m home. Biggest plus is being able to control the thermostat from my phone which was the main reason for buying.

Beautiful design, easy to use, you can control from anywhere, easy step by step installation, well it wasn’t that easy for me because I needed run a C wire, but thanks to the dedicated tech, I was guided and able to run this additional wire and install this awesome device, now I’m so happy

Expensive but worth it, just bought our 2nd one after moving to new house.

I absolutely love my ecobee Smart Thermostat, purchased from Best Buy! Its sleek design, easy setup, and intuitive app make controlling my home’s temperature a breeze, saving energy effortlessly. Best Buy’s fantastic service and selection made this purchase a 5-star experience!

I owned an Ecobee 3 Lite for several years and it performed well. With the installation of my new HVAC system I decided to upgrade to the new Ecobee Premium Thermostat. The Premium is much more stylish than previous models and I like the colored rings around the thermostat when it is operating the HVAC unit. The Premium adds Alexa and Google assistants and an air quality monitor (I’m not sure how accurate this is). Overall, the Premium seems to have the same functionality of its predecessors with some newer features and a more stylish housing. If you already own an Ecobee, I see no reason to upgrade unless the Premium has some features you want. I’m pleased with my new thermostat and I would recommend it to someone who is looking to upgrade to a smart thermostat.