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Customer Ratings & Reviews

Your price for this item is $259.99

Customer reviews

Rating 4.6 out of 5 stars with 699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the product's overall performance and ease of use, especially with its integration with smart home ecosystems. Many also appreciate the air quality monitoring feature and the straightforward installation process. However, some customers have expressed concerns regarding temperature accuracy and the usability of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 699 reviews
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    a great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using a nest thermostat for years, my experience with the ecobee has been 10x better in the one month ive been using it than it ever was with the nest. has a bunch of cool little features, and it does its job as a thermostat. the air quality monitor is a huge plus, as well as the built in speaker and compatability with apple home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Getting the continuous power wire connected was a bit tricky but once up and running this has been by far the best thermostat I have ever owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temperature reading is inaccurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temperature reading on the unit itself reads high, so I had to disable the internal sensor and make sure it only uses the remote temperature sensor. It’s a little annoying that it isn’t accurate and I would have chosen a different one if I knew this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App usability

    Rated 3 out of 5 stars

    Wish I had returned it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the Nest 3rd Gen learning thermostat for years and eventually purchased two of the Nest external room sensors separately. I hated the learning aspect of the Nest Thermostat as I was always fighting it to keep my home comfortable. Once I learned to turn this function off, Nest was a great setup. I decided to try Ecobee as it's newer and I thought would be technologically superior. It's a lot larger than the Nest, which bothered me at first, though I eventually got used to it. The Ecobee seems to be a lot less accurate in measuring the temperature of my house than the Nest. The house can feel too hot, but the temperature says it's cool and vice versa. The app is inferior to Nest's too. Nest has a very simple and easy app. Unless you want this thermostat for Apple's HomeKit I'd go with a Nest learning thermostat. I wish I had returned the Ecobee before the 15 day return period.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 4 out of 5 stars

    Amazing thermostat! The sensor is a gimmick!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love having a “smart” thermostat. We replaced an old digital screen Honeywell. I selected this one due to the additional sensor that could be added in the hopes it would help the system regulate the hottest area of the house. *Spoiler alert-this will not make your system act like a zoned system. What it will do is help you track the hottest area of the house. The data from this helped to confirm we needed to update our system. Mind you our house was built in the mid 80’s and did not have a system that could efficiently cool every level (3). The app is nice and you can monitor and make changes from a smart phone wherever you are. It also monitors air quality so I’m very pleased. It has settings where you can schedule your system heating and cooling which is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a couple months now. Love the sensor feature being able to tell when to turn the AC on or off. We have hot and cold spots around the house and this regulates the temperature nicely. Can’t wait to see the energy bill and see if it’s helping bring the cost down. I love that I can also control it with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee Thermostat is top quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this smart thermostat. It and the included sensor works perfectly and even got me an eligible yearly Credit on my heating and cooling bill!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, but so much more! It looks great and performs flawlessly. The additional temperature sensor was a game changer in my house where temperature swings room-to-room were an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great easy to use thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat easy to use, maintains itself and lets you know when your AC needs to be maintenance

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring, Overall performance

    Rated 5 out of 5 stars

    great project overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great thermostat overall switched to this one a a month ago and it works perfect really keeps my home cold and warm when needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niceeeeeeee I love it bets thing I’ve ever gotten I can’t believe it so amazing !

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Nothing short of a perfect thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot overstate how much we like this thermostat. A little pricey but well worth the investment. We live in NY PT and recently purchased a home in FL and this has been a lifesaver in terms of being able to keep tabs on what is going on when were away. The air quality monitor is excellent and the sensors are genius...they know when a room is unoccupied and tailor the temperature accordingly. Also, the quality of the customer service is above average. We discovered an issue with our HVAC fuse during install and the tech went above and beyond in helping, including taking us through how to find and change out the fuse in our HVAC system. Truly quality on every level.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Nice upgrade! Official Siri support!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple like my previous Ecobee 3. This is an excellent product if you use Apple Homekit. Now with Siri integration, works great around the house! Plus many electric companies are providing discounts for these

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Connects to my phone via an app. Also connects to my apple HomeKit. Thermostat connects to Spotify and plays music.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Access when away is priceless!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I love the look and ease of setting. It's taking me a little time to get used to it since it's only been 3 weeks. The fact that I can access this from another location is priceless!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    This is much better than Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed out my Nest because I could not automate it with Home Assistant. The Ecobee works great with my Home Assistant and I really like it. I would recommend it for Smart home applications. Ray

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Smart Thermostat On The Market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is nicer looking and easier to use, especially for the older generations, than any other thermostat. The sensors that work with it are also awesome and work really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one to get.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it. This is my third smart thermostat. Had a Nest smart learning thermostat, was pretty good. Died after about four years. Bought a Honeywell, to replace it. Died in three months. Really? As of now, this is the best on the market. hope it lasts. Has cool features! Glad I finally got a good one, I hope.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install, app and interface are easy to use. Also great looking, makes our space look updated. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy instal. Great app. Love the ‘away’ feature.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t imagine I could do this instal myself. I did have a friend watch over me so I didn’t blow anything up, but I made all decisions based on good instructions that came with the unit, and a video that I got from you tube. App works great, love all the features. Sensors work great!

    I would recommend this to a friend