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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 131 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, overall performance, and straightforward installation. Many also praise its app usability, simple design, and valuable features, including remote connectivity, temperature control, and smart home integration. The primary area for improvement noted by a few customers is the screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 131 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart thermostat. I had one in my previous home, and it was one of the first purchases I made for my new house. It’s easy to install and very user-friendly. I love that I can set a schedule and that it learns my habits, not to mention I can control it from my phone. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great solid option for a smart thermostat these days

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ecobee Does it Again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I initially made the jump from Nest to Ecobee I was hesitant. Nest is familiar. Nest is comfortable. I’m glad I made the leap. Ecobee is intuitive, easy to install, and the sensor functionality - to specifically focus on temperature and occupancy of specific rooms - has been extremely beneficial for us. I’m a big fan. The Eco+ also has saved us a lot of money, and the iPhone widget is very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! Love the sleek look, the operating system is so simple and gives so much information. Worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Smart Thermostat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing functions well enough as other reviewers have stated, however there was one huge problem with the install of this thing. I was replacing some older rectangular style thermometers and the included plate and hardware were not compatible with the pre-existing mount. So I had to do some jerry-rigging to make it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat on the market. Have installed one on 3 houses we moved into. Just purchased this one for our daughter’s new house. Helps control the heating and cooling while maintaining your desired temperature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with Ecobee at my business and have now included it at my home. They are user friendly and work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First smart thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat with smart features and easy to lean settings and features Especially love the scheduling and boundary settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This ecobee replaced a faulty Nest, and it is much easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every person in our family and extended family has an ecobee Smart Thermostat. They work great. We've had one for 8 years without a problem. But the best...their customer support. It's exceptional. Well done. Go Canada!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, has good features. It was pretty easy to set up, except for connection to the Ecobee servers - that took a little investigation and turns out to require WiFi with 2.4Ghz connection (just set your router to use that temporarily). Using now for 2 months without issue. I like the app's ability to show the history of use - that way i can track whether my room-mates are messing with the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee converter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now a Ecobee user. I have tried other brands but Ecobee has impressed. It has almost been a year with the product and no issues. The app is very user friendly with a smooth interface. Looking to expand into other products from Ecobee in the future.

    I would recommend this to a friend
  • Pros mentioned:
    App usability

    Rated 5 out of 5 stars

    EcobeeThermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ecobee thermostats - easy app for programming in home and away!! I replaced a not so old type and appreciate my new ecobee thermostats much!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Easy install and easy use. I recommend this for a smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ecobee Smart Thermostat is just what i was looking for. I'm away from home a lot and i needed to be able to check the temperature in my house when im not there. This early spring weather in North Carolina won't make up it's mind if it gonna be cold or hot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Great price and just what I needed for my house

    I would recommend this to a friend
  • Pros mentioned:
    App usability

    Rated 5 out of 5 stars

    Best smart thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than the google nest i had and the app is just as easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being able to control it remotely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these thermostats. At our primary home, we have one on each floor and because you can control it on the app, I'm able to check and alter the temp without having to go to the actual unit. Even better is we have one at our 2nd home - which means we can basically leave the system off (except in the winter of course) and then simply switch it on when we are heading to that home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It was a super easy install and setup. The app works wonderfully and has been so nice to control at any place. I wish I would have gotten this sooner!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was relatively easy to install (only if your AC techs put extra wires in for ya). I love being able to set profiles from the app and then never have to adjust the thermostat every night and morning!

    I would recommend this to a friend