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Customer Ratings & Reviews

Model:
EB-RSHM2PK-01
SKU:
11098685
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Customer reviews

Rating 4.7 out of 5 stars with 764 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the automated temperature control and the overall ease of use provided by this product. Users also frequently highlight the effective motion detection, compact size, and straightforward setup process as key benefits. While the device is highly regarded for its performance, some customers have expressed concerns regarding the high price point and occasional issues with battery longevity. Additionally, a small number of users noted challenges with pairing and limited compatibility with other brands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 764 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Much better than the earlier models. Batteries last longer too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are designed really nice, the fit, feel and function of them is very modern. You also have options of either just setting the sensor on the magnetic stand that comes with it or the wall mount that also comes with it. The wall mount is stick on but very minimal design which is what you want. They also work very well. I have 3 of them total in my home. I may had a few more as I am very happy with them.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good at what it does, but overpriced.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful to get temperature on multiple floors but way overpriced. Also motion/occupancy sensor is too slow to trigger for use in any automations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but not necessary

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thought behind what the sensors could be used for. However, these end up increasing energy usage instead. Your Ecobee will see one of your rooms has heated up and will attempt to cool it down. However, unless you have smart vents setup your whole home will be cooled down in the process. Thus, more energy is spent trying to cool down that one room, while the other rooms may be comfy but get colder in the attempt. To overcome this, I set the thermostat a few degrees higher or lower so the average temperature isn't running my AC or heater all the time. I also disable sensors based on comfort settings. During the day the main thermostat and living room sensors are taken into account. When I'm sleeping, the bedroom sensor is only taken into account. The motion sensors are nice. Can tell which room is occupied when away. For $5 a month you can get Ecobee's security system that uses the sensors to detect motion while away from your home. Overall, if you don't have smart vents and are in an apartment you probably don't need these. Even in a house, you can probably forgo these, at least until Ecobee can better integrate their use. You can't use these sensors on HomeKit for other devices either (like motion detection turning on lights).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good Add'l Sensor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good additional sensors for ecobee. They help keep the entire house warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the ecobee smart thermostat, purchasing more of these smart sensors will only help you save even more on energy costs.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed these to help regulate while my kids where home schooling.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellant Addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sensors really help regulate the temputure in your home. Easy to set up!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive, but good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty expensive for what they are, but work exactly as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy temperature tracking.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have around the house works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Smart sensors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with ecobee smart Thermostat. Temperature in the house is much better

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Great little sensors, but purchase from ecobee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set that I ordered from Best Buy didn't work. I went through the ecobee troubleshooting steps and they still didn't work. I returned them to Best Buy and got another set to replace them. Brought them home, set them up, and they didn't work either. Wouldn't connect to the thermostat. This time I called the ecobee tech support on the phone. We went through troubleshooting and they still wouldn't connect. Ecobee thought that the issue might be the batteries (they said that Best Buy doesn't sell many of the sensors, so perhaps the batteries were expired). They suggested I purchase some directly through ecobee to test them out. I did that, and sure enough, the ones that came directly from ecobee connected without any trouble. They have been great for keeping the temperature in our bedroom more consistent, since it is far from the thermostat. I returned the ones that I purchased at Best Buy. I can't say for sure that it was the batteries, but that's my suspicion. And they're fairly thick little batteries, so not an insignificant cost. So my rating of the actual SmartSensors from ecobee is 5 stars, but I wouldn't purchase them from BestBuy. I was sad too, because I have the TotalTech membership and like the added warranty.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    2 pack

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensors worked great. One of the batteries died and ecobee sent me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to ecobee3-light unit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem with maintaining temp in living room while ecobee 3 light unit was in a dining room that’s rarely used. This sensor synched only after removing battery for a while. Heard you need a specific firmware on the ecobee3-light unit for it to work too. My firmware was up to date. Wife is happy now. Sensor detects temp and if room is occupied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up easy to use, ecobee makes it great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up easy to use, ecobee makes it great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these little guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ecobee system is without a doubt far more advanced than what I need. However these sensors are great for monitoring each room individually. Which has allowed us to close the vents in certain rooms to force the air back to other rooms that desperately need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to use and help save money with the cooling/heating bill.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great for regulation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these sensors were great to regulate my house to the temperature we needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised with our Ecobee. Easy to set up and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ecobee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, working a designed. Home temperature staying stable

    I would recommend this to a friend