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Customer Ratings & Reviews

Model:
EB-RSHM2PK-01
SKU:
11098685
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Customer reviews

Rating 4.7 out of 5 stars with 764 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the automated temperature control and the overall ease of use provided by this product. Users also frequently highlight the effective motion detection, compact size, and straightforward setup process as key benefits. While the device is highly regarded for its performance, some customers have expressed concerns regarding the high price point and occasional issues with battery longevity. Additionally, a small number of users noted challenges with pairing and limited compatibility with other brands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 764 reviews
  • Rated 5 out of 5 stars

    Perfect Add-On

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these paired with my ecobee+ plus really help track average temperature through out my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Work good cant complain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do what you would think pretty easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They worked well already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed them upstairs. Just a few weeks in the thermostat warned the system wasn’t cooling upstairs. Needed service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much better reception

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good improvement on the first generation of these sensors! the range is much better, as my old sensors would lose connections frequently just down the hall in my older home with plaster walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Temperature/Motion sensors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an ecobee. You need this. Having these sensors help you save electricity and be environmentally friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee temperature and occupied sensors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensors work perfectly! Makes the house temperature consistent throughout. I have five sensors. Also will tell you when a room is occupied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as intended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to these to place in the two bedrooms that had no sensors. Only issue was the fact tat I needed to use the app on my cell pone to add them to the thermostat. Would ave preferred to use my laptop,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition to ecobee thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to the Ecobee thermostat. I added these satellite units to different rooms in our house and our overall comfort level increased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They had an issue, but the company replaced

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whiten a month, both came down with an issue. Not sure what that was, for the company sent me a warning then a way to replace them at no charge. So I did, and they have been working flawless ever since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple pairing, it looks like sensors help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be placebo effect, but both my wife and I believe that house feels more comfortable with sensors in every room. Still need some time to optimize usage. Ecobee should create "how-to" instructions and videos so people don't have to experiment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    After some patience, they do work.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to keep connected. But once you figure it out, I do think these are worth it. Especially is one part of your home stays warmer or hotter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ecobee Security & Features

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecobee initially added HomeKit arming and disarming support, then abruptly removed it without any notice. I didn’t realize this change for two days, which meant my home wasn’t arming at night or when I left the house. For a so-called security product, that lack of communication is pure negligence. I also discovered another major flaw. if my thermostat loses its internet connection, even while still connected to my router, the security system will not trigger an alarm. Alarm functionality is locked behind their subscription paywall. That makes the system unreliable and focused more on driving subscriptions than protecting customers. What’s worse is the inconsistency. Even without internet, the door chime still works locally on the thermostat, yet the alarm itself won’t sound. That shows the feature is intentionally disabled unless you’re paying "or connected to the internet". This creates a dangerous situation. My home could still have power, but if someone cut the internet line, they could open a door while I was asleep and the alarm would remain silent inside the house. Between the unannounced HomeKit removal and the critical internet dependency, I’ve decided to abandon the entire Ecobee product line. Avoid this system, it cannot be trusted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Provides high level of comfort in every room that

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eliminates the need for extra thermostats and provides comfort in the room that you are occupying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sensors are a must if you plan to take full advantage of the Ecobee thermostat features. They sense when a room is occupied and will heat/Cool to your desired temperature based on occupancy.

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Failed to Pair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said it failed to pair, multiple times. I almost gave up. The next morning both were listed in my ecobee app... whatever error this is needs to be fixed to prevent confused customers thinking it didn’t pair!

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's not the experience we want you to have! Please send us a direct message with your ecobee serial number, email address, and a description of any troubleshooting steps you took. Happy to look into this with you! ecobee

  • Rated 5 out of 5 stars

    Great Ecobee add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing our Ecobee 4 with sensor, we added two more. This way the unit can "Follow" us and make changes accordingly, or balance out the areas on the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Additions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These perform as expected. A nice addition to my Ecobee to cover two additional rooms in my home. They sync effortlessly and start reading almost instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee Thermostat Sensors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great additional to my Ecobee Thermostats. Allows me to monitor the room temperature nd if the room is occupied. Pretty easy to set up.... Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go greener

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These help so much in continuing to save energy when I am not around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is very nice but just wish that it had a humidity sensor inside of it as well. Also, Google Home is able to be asked for the temperature of a specific sensor which is nice. Just wish the app polled the temperature and occupancy of these more often.

    I would recommend this to a friend