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Customer Ratings & Reviews

Model:
EB-RSHM2PK-01
SKU:
11098685
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Customer reviews

Rating 4.7 out of 5 stars with 764 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the automated temperature control and the overall ease of use provided by this product. Users also frequently highlight the effective motion detection, compact size, and straightforward setup process as key benefits. While the device is highly regarded for its performance, some customers have expressed concerns regarding the high price point and occasional issues with battery longevity. Additionally, a small number of users noted challenges with pairing and limited compatibility with other brands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 764 reviews
  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Trouble pairing them to thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 4-5 starts if i could get them to pair up.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's not the experience we want you to have with ecobee SmartSensor. Please reach out to our Customer Support team directly for troubleshooting assistance at ecobee.com/get-help. ecobee

  • Rated 5 out of 5 stars

    Great Sensor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great to sense when a room is occupied or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensors work perfect with my thermostat. Must have for bigger houses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for balancing your home!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good price, would make them a bit slimmer and offer color options but other than that they are great for making the most of your thermostat!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to ecobee system Having more temperature readings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee sensors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sensors. Must have ecobee thermostat to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products to ensure that your home is climatized. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, Great for home with only one heating/cooling zone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sensors for Upstairs rooms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and add into the ecobee lite system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these as the main temperature sensor in my house. Works great. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sensors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must need if you want a more granular reading for your Ecobee thermostat.

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Challenging to pair with thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these things are terrible to pair to my ecobee thermostat. I already have 5 of these connected but after 2 sets of these being returned, I'm giving up as they just dont work. I even troubleshooted with ecobee and they were no help at all

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      We’re really sorry to hear about the trouble you’ve experienced with pairing your SmartSensors. We understand how frustrating that can be, especially after working with customer support. Thank you for your feedback. ecobee

  • Rated 4 out of 5 stars

    Great for Someone Else

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after we found out that it doesn't work with the Ecobee 3 Lite, which we received for free from DTE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart little things

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I bought for heating and cooling my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart sensors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them my den stays more level with the rest of the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee sensor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and helps with cooling upstairs areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Ecobee Sensors.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides comfort anywhere in the house for all seasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart sensors add another layer of comfort in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and exceptional customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed in family room and basement. Heats and cools room immediately.

    I would recommend this to a friend